Patient Access Inventory Management

maryammons**@Mary yahoo.com Ammons Chicago, IL +1-404-***-****

WORK HISTORY

Technical Extender at Wellstar Paulding Hospital

**/**** - **/**** (8 years)

* Utilized excellent communication skills to check patients in for tests, prioritizing their comfort

and privacy throughout the process.

* Demonstrated a keen attention to detail in ensuring the alignment of doctor s orders with

scheduled tests, collaborating closely with medical staff as needed.

* Facilitated effective communication with doctors offices to obtain necessary orders, maintaining

clarity and efficiency in the process.

* Displayed strong organizational abilities in scheduling patient appointments, optimizing resource

utilization and enhancing overall patient flow.

* Responsibly managed incoming faxes and phone calls, promptly addressing inquiries and providing

assistance as required.

* Played a key role in inventory management by accurately ordering and monitoring supplies,

contributing to the smooth operation of departmental activities. Patient Access Services (PAS) Registration Specialist at Wellstar Cobb Hospital

01/2008 - 12/2014 (7 years)

* Demonstrated proficiency in efficiently checking patients in for tests, ensuring a smooth and

welcoming registration experience.

* Meticulously verified and matched doctor s orders to scheduled tests, prioritizing accuracy and

patient safety.

* Skillfully managed the collection of co-pays and coordinated appointment scheduling, fostering

positive patient interactions and satisfaction.

* Thoroughly verified insurance coverage details, guaranteeing precise billing and minimizing

potential discrepancies.

* Professionally handled incoming calls, providing knowledgeable and courteous assistance to

patients and healthcare professionals.

* Effectively managed various administrative tasks, including document copying and supply ordering,

contributing to the seamless functioning of departmental operations. Patient Access Specialist at Cobb Hospital

01/2003 - 01/2008 (5 years)

* Diligently conduct thorough interviews with patients and their representatives to gather

comprehensive demographic, financial, and insurance information crucial for accurate billing and

effective account management.

* Ensure compliance with regulatory requirements by obtaining all necessary consents and

attestations from customers.

* Effectively coordinate the collection of estimated patient liabilities, including co-payments and

deductibles, fostering transparency and accountability in financial transactions.

* Utilize advanced verification techniques to assess insurance benefits and coverage for both

inpatient and outpatient services, contributing to precise billing and optimal reimbursement.

* Provide exemplary customer service by promptly addressing inquiries and offering detailed

explanations regarding services and account-related matters.

* Employ analytical skills to identify and resolve customer concerns expediently, following

established protocols and procedures to ensure customer satisfaction and retention.

Greeter at Cobb Hospital

01/2001 - 01/2003 (2 years)

* Extend a warm and hospitable welcome to arriving patients, cultivating a positive and inviting

environment within the facility.

* Thoroughly verify and confirm patients appointments, meticulously ensuring the accuracy of

scheduling details.

* Scrutinize patient orders, diagnosis codes, and signatures to uphold data accuracy and integrity,

contributing to the efficiency of healthcare operations.

* Attend to all patient inquiries, concerns, and requests with attentiveness and empathy, providing

comprehensive assistance and guidance as needed.

* Facilitate the patient registration process by skillfully signing them in for procedures and

liaising with relevant medical personnel to streamline the process.

* Maintain effective communication channels with doctor s offices, proactively addressing patient

orders and inquiries to facilitate seamless healthcare delivery. File Clerk at Cobb Hospital

01/1995 - 12/2003 (9 years)

* Execute meticulous organization and maintenance of filing systems, ensuring the efficient

retrieval and storage of documents and films for optimal operational efficiency.

* Responsibly manage incoming calls, promptly directing inquiries to the appropriate departments and

personnel, maintaining professionalism and accuracy in communication.

* Facilitate the retrieval of films from doctor s offices, maintaining meticulous records and

documentation of transactions to ensure accountability and traceability.

* Methodically file and organize doctor reports according to established protocols, contributing to

the accessibility and accuracy of essential medical information within the healthcare system.

SKILLS

Enrollment, 12 years

Benefits counselor, 12 years

Implementation manager, 12 years

LANGUAGES

Chinese-Mandarin, Academic

Spanish, Fluent

SOCIAL NETWORKS

Facebook, https://Facebook

Twitter, https://none

Linkedin, https://www.linkedin.com/in/yula-miller-15571b38 ABOUT ME

I served in the military

I have a drivers license

I have management experience

I have a security clearance

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