Business Analyst Process

Yashaswini Prakash

Business Analyst

**********.*@**********.*** 442-***-**** San Marcos, CA

SUMMARY

●Business Analyst with 4+ years of working experience in all phases of the Software Development Life Cycle, gathering requirements, and implementation of projects.

●Ability to work with functional teams in an Agile/SCRUM and SAFE environment.

●Extensive experience in authoring Business Requirement Documents BRD by gathering business system requirements, defining Business Processes, GAP Analysis, SWOT Analysis, Test Case preparation, system testing, User Acceptance Testing UAT and Integration Testing.

●Expertise in requirements gathering through direct user interviews, workshops, secondary market research and databases.

●Exceptional documentation skills for writing, user stories, acceptance criteria, use cases and functional requirement documents as well as for creating Use Case diagrams, Activity diagrams, Sequence diagrams, State diagrams based on UML Methodology and business process flow diagrams using MS Visio creating wireframes and screen mock ups.

●Well versed in conducting effective and productive joint application development JAD, and joint requirement planning JRP sessions with SMEs, System Architects, and Software Developers and QA teams through project meetings.

●Strong visual modeling, business process modeling skills using Rational Unified Process RUP, Proficient in utilizing Enterprise Architect, Rational Rose, Requisite Pro, MS Visio for data mapping process flows.

●Skilled in collaborating with executives, clients, colleagues and technical resources with diverse backgroundsa.

●Ability as a team player and to work independently with excellent communication and people skills and presentation skills.

EDUCATION

Master in computer science GPA: 3.8/4.0

California State University San Marcos, California

Bachelor in information science & engineering GPA: 3.0/4.0

Visvesvaraya Technological University (GSSSIETW), Karnataka, India

SKILLS

API & Product Management: API development, API spec design, API documentation, API requirement gathering, Swagger, ADO (Azure DevOps)

Documentation: FRD, BRD, SRS

Project Management Tools: MS Project, MS SharePoint, Microsoft Office, PowerPoint

Analysis Skills: Cost/benefit analysis, Impact analysis, GAP analysis, Risk analysis, SWOT analysis

Languages: SQL, Python, SAS

Methodologies: SDLC, Agile/Scrum, Waterfall

Visualization Tools/Other Tools: Tableau, Power BI, Excel, Figma, Roadmap, QlikView, REST APIs, Power Query, Pivot tables, Power Pivot, Alteryx

Tracking/Software/Other Skills: Jira, Microsoft Visio, JAD, Rational ClearQuest, RTM, UAT, Lucid chart, ETL Process, ELT Process, ERP Systems, Test Outlines & Test Cases, Use Cases & Use Case Mapping, Business Requirements, Microsoft Access, Confluence, Smartsheet, Google Analytics, Business Analysis, Data Analysis, Requirements Gathering, Data Modeling, Data Visualization, Business Intelligence, Data Analytics, Salesforce

Soft Skills: Time management, Leadership and Management, Project Management, Product Management, Problem-solving, Negotiation, Decision-Making, Documentation and Presentation, CRM, Verbal Communication, Analytical Skills

Operating System: Windows, Linux, Mac

EXPERIENCE

State Farm Insurance, USA March 2023 - Current

Business Analyst

●Extracted, formatted, and validated data from multiple sources (SQL, Excel, Power BI) to populate business reports, dashboards, and databases.

●Performed data quality assurance (QA) to ensure consistency, accuracy, and reliability in reporting.

●Assisted in generating financial and operational reports, supporting decision-making and forecasting.

●Led small to mid-sized projects, collaborating with cross-functional teams to streamline data collection and reporting processes.

●Managed Orders and PCC/RCC hierarchy for partners, ensuring systematic support and accurate financial tracking.

●Provided forecasting analysis, tracked forecast accuracy, and identified areas for improvement using historical data trends.

●Gathered and documented detailed business and system requirements by conducting JAD and JRP sessions with stakeholders, and authored BRD, FRD, and SRS documents.

●Provided support for platform migration testing, including planning and executing regression and User Acceptance Testing (UAT), resolving issues to ensure smooth transitions.

●Performed thorough GAP Analysis on existing business processes to identify areas of improvement and executed Impact Analysis for system modifications, ensuring minimal disruption to operations.

●Worked closely with business partners, IT teams, and stakeholders to address complex challenges, considering system limitations and operational requirements.

●Led sprint planning as a Scrum Master, organized backlogs in Jira, and ensured rapid delivery of high-quality application enhancements aligned with business objectives.

●Supported downstream processes by ensuring accurate data mapping and validation, reducing data inconsistencies by 30% and increasing system stability by 25%.

●Implemented Agile methodology for rapid delivery of the high quality application and also for development with customer needs and company goals and acted as a scrum master to organize the sprint process.

●Managed database optimization projects using SQL, increasing data retrieval speeds by 35% and enhancing overall data accessibility.

●Performed GAP analysis on business process after performing AS-IS and TO-BE analysis.

●Gathering requirements for SharePoint and other Software Application Projects.

●Managed the product backlog in JIRA, ensuring items are properly prioritized based on business value and stakeholder input.

●Preparing Dashboards using calculations, and parameters in Tableau.

●Performed meticulous Impact Analysis for proposed enhancements to ensure seamless integration with existing modules, resulting in a 25% reduction in implementation time and a 30% increase in overall system stability.

●Utilized Jira to establish a comprehensive defect tracking system, facilitating effective bug resolution and reducing rework by 20% in subsequent application development cycles.

●Assessed the flaws in the existing as-is system and made clear recommendations of Business Process Improvements and incorporated them in the future to-be system design.

Innoventix Solutions, India May 2019 - Aug 2022

Business Analyst

●Employed SDLC for the purpose of monitoring the project and also followed the step-by-step procedure.

●Led multiple API-related initiatives, including gathering API requirements, documenting API workflows, and mapping system integration points.

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●Created and managed detailed product and API documentation in Swagger, ensuring accurate API specs for seamless development and testing.

●Utilized Azure DevOps (ADO) to manage backlogs, track deliverables, and monitor sprint progress.

●Designed financial models and forecasts to aid leadership in budgeting, resulting in 18% improved budget adherence.

●Created Power BI dashboards and reports, providing real-time visibility into financial performance and project KPIs.

●Conducted SWOT, Risk, and Impact Analyses, helping project teams mitigate risks and implement process improvements.

●Ensured data consistency by developing SQL queries for data validation and mapping, reducing inconsistencies by 30%.

●Provided support for User Acceptance Testing (UAT) and facilitated testing strategies like Integration, Regression, and Performance Testing.

●Prepared and presented Business Requirement Document (BRD), System Requirement Specification (SRS) and Functional Requirement Document (FRD).

●Facilitated discussions and mediated conflicts between stakeholders with differing priorities, fostering a collaborative and solution-oriented environment.

●Developed and implemented SQL queries to validate business rules and data mapping, resulting in a 30% decrease in data inconsistencies and ensuring seamless integration across multiple platforms.

●Created and updated Project Track Plan Slides via MS Project and MS Excel.

●Published 20+ comprehensive reports and visually appealing Power BI dashboards, showcasing key performance metrics and driving data-informed decision-making across the organization.

●Conducted SWOT Analysis, Cost Benefit Analysis, Risk Analysis, and Impact Analysis.

●Employed stakeholder analysis techniques to identify key decision-makers and influencers, prioritizing requirements based on their impact and importance to stakeholders.

●Created financial models and forecasts that helped senior leadership allocate resources efficiently, improving overall budget adherence by 18%.

●Responsibilities included Test Planning, Test Case development and test script execution for Integration, Regression, Performance, Functional and System Testing.

●Used HP Quality Center as a repository for requirement analysis, designing test cases, test cases, Bug tracking, and reporting.

●Provided support for User Acceptance Testing with UAT cases and resolving any issues with the users and performed UAT and participated in writing test plans, and developed different testing strategies like Black Box testing, and Load testing.

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