Medical Biller Administrative Assistant

Ebonneé Britton

**** ******* *** *, *******, WA *8118 702-***-**** **************@***.***

Professional Summary

Motivated Medical Biller and Insurance Coder with strong administrative and client service experience in healthcare and counseling settings. Skilled in medical coding, insurance billing, youth and family services, and administrative support. Seeking a position where I can contribute to a dynamic team and grow within a meaningful, experience-driven role. Education

United Education Institute

Medical Biller and Insurance Coder - Expected December 2024 Certifications

- CPR/AED Certified

- BST Certified

- Medical Billing and Coding Specialist

Professional Experience

Wellpath - Las Vegas, NV

Administrative Assistant / Medical Biller (Sep 2020 - Dec 2024)

- Liaised with executive and senior administrative staff to handle requests and queries

- Submitted and reconciled expense reports

- Acted as the point of contact for internal and external clients

- Organized and scheduled appointments

Sitel

Universal Agent (Sep 2015 - Dec 2020)

- Followed established communication procedures, guidelines, and policies

- Maintained records of customer interactions and processed customer accounts

- Researched and resolved customer issues as needed Building Resilience Counseling Center

Youth and Family Coach / Support Specialist (Mar 2006 - Aug 2020) Ebonneé Britton

4720 Rainier Ave S, Seattle, WA 98118 702-***-**** **************@***.***

- Provided individual and group counseling services in a culturally responsive manner

- Designed and facilitated educational youth programs and activities

- Partnered with schools, community organizations, and stakeholders to support families

- Assessed the needs of clients and developed appropriate support services

- Maintained accurate and confidential records

- Participated in staff training and worked flexible hours, including evenings and weekends Skills

- Proficient in CPT, ICD-10-CM, HCPCS/Modifiers

- Knowledgeable in ICD-9/10 Diagnostic & Procedural Coding

- Insurance billing (HMO/PPO, Medicare, Medicaid)

- Claims processing and denial appeals

- Familiar with CMS-1500 forms, EOBs, and SOAP Notes

- Strong communication and coaching skills

- Efficient, punctual, and dependable

- Experienced in family and individual counseling

- Volunteered as a Children's Specialist

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