Customer Service Data Entry
Resume:
Becky Wolfe
**** * **** ****** **** Allis WI ****9 *********@*****.***
Skills & Abilities
Proficient in 10-Key, Time Management, Microsoft Office, Communication, Customer Service, Advanced Clerical Knowledge, Self-Directed, Training, Project Management, Team Building
Experience
PENTAIR
ORDER ENTRY – CUSTOMER SERVICE
OCTOBER 2015 – December 2024
Research and enter orders for multiple locations
Manage set customers along with helping other team-members
with work flow
Quoting customers via email over the phone
Keeping back log tally of work flow
Assisting customers with tracking information and late orders
Managing the incoming purchase order, quotes and general inquiries and
Disrupting to the correct team member
WFA STAFFING – ASI DOORS
QUOTE SPECIALIST – CUSTOMER SERVICE
NOVEMBER 2014 – OCTOBER 2015
Research and enter all purchase orders for Parts Department
Provide tracking information and updates on orders to customers
Tracking of emails for shared Parts incoming email
Research and document historic manuals
Research and quoting parts to customer
Customer Service
RANDSTAD STAFFING – Associated Spring
QUOTE SPECIALIST – CUSTOMER SERVICE
April 2011 – September 2014
Log data into globally shared Oracle program
Coordinate all incoming and outgoing quotes for the Milwaukee location
Work closely with engineering and sales teams to insure quotes are completed by customers due dates
Prepare quotes in Oracle which are submitted to the customer and sales team
Train interns and administrative positions to ensure accuracy, timely completed work, and overall customer satisfaction is achieved
Acts as a liaison between sales offices, customers, and internal employees for all of the quoting process
NISSAN STAFFING – APS HEALTHCARE
DATA ENTRY
December 2007 - may 2010
Compiled on-line data entry of health wellness surveys
Performed record keeping
Assisted with troubleshooting passwords and usernames for patients
Provided administrative duties as assigned.
DART CHART
VERIFICATION SPECIALIST – QUAILTY
OCTOBER 2003 – DECEMBER 2007
Data entry and verification of medical records
Compiling and generating time sensitive reports
Insuring accuracy of medical records/therapy form
communication
Created a training manual on how to use Oracle when quoting which is used for all new and current Associated Spring employees.
Acts as a liaison with the customer between the customer service, engineers, and sales teams regarding any incoming and outgoing quotes.
LEADERSHIP
Team Lead for all incoming and outgoing request for quotes and finished quotes.
Provide timely responses to customers, and performs necessary research to determine which quotes get priority over others for the engineering and sales team.
EDUCATION
GED
REFERENCES
Available Upon Request
Contact this candidate