Data Entry Sales Coordinator

AMBER E. HAYES

Oklahoma City

775-***-**** *********@*****.***

https://www.linkedin.com/in/amber82hayes

Experience

Sales Coordinator Largo, FL

June 2023 - Jan 2024

Paramount Power / CJs Power systems

●Complete State BIDs for Install & Preventive Maintenance on Generators.

●Bond submittal complete process.

●Organize and maintain company records.

●Create and Pricing for PM Renewals.

●Field Edge / Hubb: customer organization; pull Lists of active and inactive customers.

●Creating / organizing of company records.

●Effectively coordinate and manage sales project tasks, timelines, and resources, ensuring the successful and timely completion of projects while adhering to established quality standards and budget constraints

●Foster strong collaboration with cross-functional teams to ensure seamless project integration and the achievement of desired outcomes

●Proactively monitor project progress and develop and implement appropriate mitigation strategies to safeguard project success and maintain stakeholder confidence

●Prepared and maintained project documentation.

●Organize and facilitate project meetings, ensuring clear communication of project updates, action items, and decisions

●Provide support to project stakeholders and the sales team by delivering regular updates, addressing concerns or questions, and actively seeking feedback to enhance project performance

●Maintain strict adherence to company policies, procedures, and regulatory requirements, while promoting a culture of ethical behavior.

●Additional duties as assigned

Operations Manager Tulsa, OK /Inside Sales: Clearwater FL Mar 2018 - 2023

Beacon Roofing Supply (Tulsa, OK Clearwater, FL)

●Processed customer requests via telephone, fax, and mail, including price quotations, product availability, orders, billing corrections, and cancellations

●Implemented telemarketing and prospecting objectives using Salesforce

●Resolved customer complaints and problems promptly and professionally

●Coordinated delivery and/or pick up of customer orders with operations teams

●Provided support to Outside Sales force and generated price quotations in a timely manner

●Maintained accurate and up-to-date "open order" files in the computer system

●Adhered to pricing guidelines established by Branch Manager and reviewed all orders to forecast additional customer needs

●Interacted with sister branches on inventory issues and deliveries

●Sustained a working technical knowledge of all available Allied products

●Maintained adequate product stock at branch location

●Managed movement and transfers of materials and ensured accurate inventory control and record-keeping

●Spot-checked inventory on a regular basis

Licensed Insurance Office Manager: Mar 2014 – Mar 2018

Nick Henderson Broken Arrow, OK Licensed P&C Independent Insurance Broker

●Organized office operations and procedures and controlled correspondence

●Defined procedures for retention, protection, retrieval, transfer, and disposal of records

●Scheduled and followed up on work results and reviewed and analyzed special reports

●Maintained professional and technical knowledge by attending educational workshops and reviewing professional publications

●Contributed to team effort by accomplishing related results as needed

●Generated new business for auto and home insurance

Foreclosure Claims Processor/TEMP: May 2013 – Aug 2013

Mortgage Clearing

●Managed all administrative tasks related to foreclosure, including creating letters, pre-typing applications, and gathering entire history

●Submitted foreclosure claims

Licensed Insurance Specialist: Aug 2010 – Oct 2012

AAA Insurance

●Provided customer service for policyholders, including inbound calls related to membership sales, cancellations, and claims

Licensed Insurance Specialist: Sep 2008 – Aug 2010

State Farm Insurance

●Wrote new business for auto and home insurance and followed up on late premiums and claims

Skills:

●Sales management

●Customer service

●Inventory control and record-keeping

●Technical knowledge of products and services

●Communication and interpersonal skills

●Problem-solving and conflict resolution

●Attention to detail

●Proficient in Salesforce, Microsoft Office Suite, and inventory management software

Contact this candidate