Business Administration Community Outreach

Summary of Qualifications

Energetic and Passionate Professional with over Ten Years of Management Experience, Experience working in educational and community outreach. Skilled professional in planning and developing business-building strategies; Budgeting; Strong Communication and Interpersonal skills, Excellent Organizational and Time Management skills. Proficient with Microsoft Office software, including Word, Excel, PowerPoint, and Outlook.

Education

Bellevue University (12/2021 – 01/2023)

Master of Science (Child, Youth and Family Studies)

(Graduated: January 2023)

Union University (06/2016 – 10/2016)

Master of Business Administration

University of Phoenix (08/2015 – 12/2015)

Master of Management

LeMoyne-Owen College (08/2002 – 05/2005)

Bachelor of Business Administration (Management)

(Graduated: May 2005)

Employment History

Memphis Shelby County Schools – Classroom Teacher 10/2024 – Present

Responsible for the professional instructions designed to provide academic, social, physical, and skills development for middle school students in Social Studies.

AutoNation Nissan of Memphis - Owner Loyalty Manager 01/2021 – 04/2024

Provide insight on consumer behavior, market conditions, consumer trends and KPIs for dealership.

Generates and analyzes reports in support of data-driven decision-making for dealership.

Reconciles dealership account expenditure/revenue activities and dispute unallowable charges.

Record requisition orders of customer expenses for dealership.

Monitor dealership expenditures ensuring contractual terms and conditions are met within appropriate deadlines.

Develop, prepare, and maintain closeout of reports, financial documentation, and related work papers that accurately represent financial expenses to contractors and/or sponsors.

Interface with customers through surveys to identify/prioritize product needs and ensure industry leading loyalty.

Memphis Academy of Science and Engineering - Classroom Teacher 07/2023 - 09/2023

Responsible for the professional instructions designed to provide academic, social, physical, and skills development for high school students in Personal Finances, Into to Business, Economics, and U.S. Government.

Reclaiming Time – Executive Director 03/2020 – Present

Managed overall day-to-day operations of Non-Profit Organization

Generated departmental budgets; manage and control expenditures of appropriated funds, and development accounts.

Works 1:1 with single parent females from under-represented populations and aids in support of recovering from past abusive, assaults or other safety challenges.

Facilitates referrals to Mid-South area partners to help resolve financial and mental health challenges.

Developed and implemented goals, policies, priorities, and procedures relating to financial management, budgeting, and accounting for organization.

Ensures that onboarding, recruitment, retention, management, development, and compliance are carried out with excellence.

Collaborates with community stakeholders to establish partnerships and to achieve project deliverables.

City of Memphis – Human Resource Specialist (Temporary Position) 01/2019 – 07/2019

Managed front desk operations.

Assisted current employees with compensation, wellness, and benefit inquiries.

Handled employees' inquiries regarding compensation and benefits.

Maintained employees' records.

Updated status of new hires.

Tracked staff performance reviews.

Internal Revenue Service – Contact Representative (Seasonal) 11/2015 – 06/2016

Assisted taxpayers with issues, concerns, problems regarding taxes.

Established payment plans for taxpayers with delinquent accounts.

Responded to a wide range of inquiries involving laws, rules and regulation relating to federal taxes.

References – Available Upon Request

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