Corporate Communications and Public Affairs

Stephaune Wallace

*********.*******@*****.*** 818-***-**** Los Angeles

Strategic leader with 15+ years of experience driving high-impact communications, community outreach, and public affairs initiatives. Proven success in building cross-functional relationships, managing community engagement strategies, and cultivating executive-level partnerships to drive growth and social impact. Skilled in crisis communications, brand reputation management, stakeholder relations, and corporate social responsibility (CSR) in fast-paced environments.

EXPERIENCE

Asset Protection Outreach Coordinator

Target Corporation – Los Angeles, CA

May 2022 – November 2024

Led community engagement strategies for Asset Protection, Guest Safety, and Team Member Security. Drove cross-functional collaboration to improve safety, brand reputation, and stakeholder relationships in high-risk locations.

•Developed and executed corporate communication strategies, including newsletters and reports, ensuring alignment with corporate goals.

•Enhanced Target’s reputation through grassroots community initiatives and stakeholder outreach, resulting in improved community sentiment and media relations.

•Led crisis communications and rapid-response strategies, improving safety measures and reducing incidents.

•Managed volunteer and CSR programs, fostering positive public relations through media engagement and local partnerships.

Key Achievements:

•Awarded 5 Challenge Coins and multiple certificates from law enforcement and local government for successful community engagement.

•Contributed to a 15% increase in positive guest sentiment, store traffic, and brand loyalty.

•Orchestrated media campaigns that enhanced Target’s public image and showcased CSR initiatives.

Sr. Director of Programs and Operations

More Fire Nation Nonprofit – Los Angeles, CA

October 2012 – June 2022

Led programs empowering marginalized youth and underserved communities in Los Angeles, including the Imperial Courts Housing Projects and Skid Row. Managed day-to-day operations and designed transformative initiatives to promote social equity, career readiness, and education.

•Secured major funding from corporate sponsors and foundations, driving key programs that supported youth development and community empowerment.

•Partnered with government agencies to influence public policy, advocating for resources and funding for at-risk populations.

•Increased corporate engagement through volunteer programs and brand activations, building trust and visibility for the organization.

Key Achievements:

•Secured almost $500K in funding for youth education, homelessness relief, and workforce development programs.

•Enhanced public policy and legislative advocacy, influencing local efforts to support marginalized youth.

•Orchestrated volunteer and community programs that resulted in measurable increases in engagement and support.

Freelance Commercial Actor Spokesperson Brand Ambassador

Various Fortune 500 Companies

1999 – Present

Represented brands including JP Morgan Chase, Google, Amazon, Toyota, McDonald’s, and more in high-profile national campaigns.

•Delivered brand messaging that increased customer recognition and loyalty, contributing to over $50M in annual revenue.

•Acted as a spokesperson for CSR initiatives, improving public perception and brand reputation.

EDUCATION

Bachelor of Arts in Communication

Florida Atlantic University – Boca Raton, FL

Graduated: 1999

CERTIFICATIONS AND SKILLS

Certified Communications Management Professional (CCMP), Advanced Media Relations Training (National Press Foundation), Crisis Communications Certification (PRSA), Mental Health and Wellness Certification (National Alliance on Mental Illness), Leadership Development Program (Center for Creative Leadership). Core competencies include community engagement, stakeholder relations, public policy advocacy, corporate social responsibility (CSR), brand reputation management, crisis communications, media relations, strategic messaging, fundraising, partnership development, volunteer and event management, and public speaking. Proficient in Microsoft Office Suite, Adobe, Instagram, LinkedIn, and digital campaign management. Experienced in leading cross-functional teams, managing high-stakes PR issues, and executing impactful media strategies. Active member of the Screen Actors Guild (SAG/AFTRA), National Organization of Black Law Enforcement Executives (NOBLE), International Organization of Black Security Executives (IOBSE), and Public Relations Society of America (PRSA).

Contact this candidate