Human Resources, Accounts Payable

Joanne Dzubinski

360-***-**** www.linkedin.com/in/joanne-dzubinski www.jdhanning.com *********@*****.*** People Operations and Culture Specialist

SUMMARY:

I am a tech-savvy professional whose skill set includes human resources, marketing and sales, and business administration. My background is in the staffing, high tech, and healthcare industries, with experience ranging from small local businesses to project team environments within corporate giants. I am passionate about focusing on the human capital, developing positive employment life cycle plans and processes that empower both management and employees for success, and creating a great workplace culture where great work can happen. My core values include honesty, integrity, respect, and consistency. TECHNICAL SKILLS:

• Microsoft products (Office 365, Word, Excel, PowerPoint)

• QuickBooks Online (accounts payable, accounts receivable, payroll)

• Email, blog, and website administration (Outlook, Google, Word Press, Intuit Homestead, ARI Networks, Wix) PROFESSIONAL HIGHLIGHTS:

• General HR: Personnel records, scheduling, payroll, and benefits administration

• People Operations: Interviewing, onboarding, coaching, evaluations, and offboarding

• Training programs: Creation of detailed procedural documents and reference manuals

• Operations: Policies and procedures, risk management, safety compliance, and inventory management

• Finance: Vendor management, purchasing, accounts payable, and accounts receivable

• Marketing: Branding for online presence (newsletters, website, blog, and social media)

• Sales: Administrative support for sales team (contracts, fee agreements, pipeline reports)

• Administrative: Event planning, travel, and general administrative support for business owners and managers PROFESSIONAL ASSOCIATIONS:

• Society for Human Resources Management (SHRM), member

• Safety Committee and Employee Program Council, Hewlett-Packard site coordinator EDUCATION:

• The University of Texas at El Paso – Business Administration, Management

• Continuing education: Effective Supervision for Team Management and The Essentials of HR Law WORK HISTORY:

Julison Sell Search Team

Bellingham, WA, 360-***-****

• Director of Operations (Apr 2019 to Jun 2024)

Business support for a locally-owned MRI franchise recruiting firm. Member of the leadership team. Full-time on-site and remote.

– Operations: Policies and procedures, risk management, and safety compliance

– Finance: Accounts payable and receivable, vendor management, and client fee agreements

– Human resources: Employee records, payroll, and benefits administration

– IT support: Initial tech troubleshooting and liason with tech support company

– Marketing: Website

Achievements: Worked with web designers to help create two new websites. Upgraded the in-house training program by crafting detailed procedural documents and reference manuals, as well as creating an employee handbook. Streamlined the People Operations functions by creating workflow processes and checklists, in addition to drafting job descriptions and creating an onboarding and offboarding process. Joanne Dzubinski, resume page 2

Rivergate Pharmacy and Compounding Center

Durango, CO, 970-***-****

• Operations Manager (Mar 2012 to Aug 2018)

Administrative and business support for a locally-owned, independent pharmacy owner. Full-time on-site.

(Worked remotely from home as part time independent contractor in Bellingham, WA Apr 2014 to Sep 2015.)

– Human resources: Interviewing, hiring, evaluations, coaching, training, scheduling, staff meetings, policies and procedures, informal counseling, and unemployment hearings

– Operations: Scheduling, policies and procedures, purchasing, and vendor negotiations

– Marketing: Social media, website, blog and monthly newsletter

– Risk Management: Medicare and OSHA compliance

Achievements: Fully prepared all required documents for Medicare audit prior to the auditor’s visit. Helped create a new website and updated content monthly. Upgraded the training program by crafting detailed procedural documents and reference manuals, as well as an employee handbook. Streamlined HR functions by creating workflow processes and checklists, in addition to drafting position agreements and helping to revise the evaluation process. Introduced weekly staff meetings and an online message board improving communication. Wandering Spirit Beads

Meditation beads and workshops

Bellingham, WA and Durango, CO, 360-***-****

• Artist / Owner (Jun 2009 to Mar 2012)

Design and create meditation tools for sale at local shops and art shows. Develop reference materials and lead instructional workshops. Responsible for all aspects of the home-based, part-time business. No employees. Hewlett-Packard Company

• Engineering Program Coordinator (Aug 2007 to Dec 2008) – Bellevue, WA Microsoft Volume Engineering (MVE), Technology Solutions Group (TSG):

– Managed the Hardware Deployment and Support Program (HDSP)

– Coordinated deployment of new servers to the Microsoft campus

– Managed budget and forecast for HDSP hardware purchases

– Maintained inventory of all hardware deployed at Microsoft and within the local lab

– Evaluated the HDSP deployment strategies and best practices

– Ensured compliance with HP standards, including lab safety Achievements: Created Excel budgeting and forecasting tools and Access database for computer hardware inventory, providing real-time information for program managers of servers used in Microsoft testing labs, which reduced overall spending and allowed for more efficient use of assets.

• Engineering Coordinator IV (Oct 2000 to Jul 2007) – Bellevue, WA Microsoft Partnership Engineering (MPE), Industry Standard Servers (ISS).

– Administrative support for program director and the managers reporting to that position

– Compiled status reports for program VP and server platform program managers

– Maintained budget and forecast updates

– Purchased office and lab supplies

– Coordinated events, made travel arrangements

– Shipping and receiving for my team.

Achievements: Worked with HP Philanthropy department to increase employee engagement in community projects such as participation in the AHA Heart Walk.

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