Autumn Schlais
Rockford, IL *****
***************@*****.***
Summary
Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver.
Skills
Promotional support
Retail loss prevention
Upselling
Time management
Calm demeanor
Customer needs assessment
Adapt to diverse groups
Self-checkout assistance
Cleaning techniques
Multi-tasking strength
Conflict resolution
Sales strategies
Store opening and closing
Money transfer systems
Meeting deadlines
Product guidance
Goal tracking
Money handling
Hospitality and accommodation
Relationship building
Problem-solving
Listening skills
Brand promotion
Stocking and receiving
Negotiation tactics
Reliable and punctual
Relationship selling
Persuasion techniques
Verbal/written communication
Cash register operation
Goal oriented
Sales trends
Retail merchandising expertise
Product sales
Friendly and outgoing
Cash handling
Contact follow-up
Service oriented
New teller training
Outgoing personality
Cash handling accuracy
Exceeds sales goals
Payment processing
Customer engagement
Written and oral communication skills
Packing equipment
Packing supplies
Sorting and packing
Box and container packing
Packing accuracy
Packing boxes
Packing and unpacking
Precision packing
Packing and unpacking expertise
Packing skills
Packing expertise
Shipment packing
Experience
August 2024 - January 2025
Bath and Body Works, Limited Brands - Rockford, IL
Sales Associate
Organized store by returning merchandise to proper areas and restocked displays.
Processed returns, exchanges, and refunds in accordance with company policies.
Worked with fellow sales team members to achieve group targets.
Helped customers find specific products, answered questions, and offered product advice.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Maintained up-to-date knowledge of store merchandise and policies.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Adapted sales strategies based on customer interactions and feedback to improve results.
Handled returns and exchanges according to company policies.
August 2021 - September 2024
Coffee shop( city first volunteer work) - Rockford, IL, IL
Cashier
Helped customers find specific products, answered questions, and offered product advice.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Trained new team members in cash register operation, stock procedures, and customer services.
Adapted sales strategies based on customer interactions and feedback to improve results.
June 2023 - July 2024
PCI - Rockford, IL
Packer Associate
Packed all the pharmaceuticals everyday, with 10-20 other teammates on the line.
Cleaned up the line everyday or every other day and kept the line neat and always communicated.
December 2021 - May 2022
Geneva Lake Manor - Geneva Lake Manor, WI, WI
Caregiver and Dietary Aide
Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
Monitored clients' activity levels and helped prevent sedentary behavior.
Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
Prepared meals according to dietary requirements and assisted with feeding when necessary.
Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
Encouraged residents to participate in activities of daily living to enhance personal dignity.
Collected and recorded patients' blood pressure, pulse, and respirations (TPRs) to evaluate and note basic health status.
Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
Reported concerns to nurse supervisor to promote optimal care.
Participated in team meetings regarding client progress or concerns raised by family members.
Followed care plan and directions to administer medications.
Ensured compliance with all applicable laws, regulations and standards governing home health care services.
Consulted with client care team to continually update care plans.
Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
Education and Training
July 2020
Christian Life High School Rockford, IL
High School Diploma