Administrative Assistant Support
Resume:
VUYOKAZI
SISHI
********@*****.***
La Marque, Texas 77568
CONTACT
SKILLS
• Staff training
• Organizational skills
• Conflict resolution
• Project management
• Quality assurance
• Performance evaluation
• Guest relations
• Budget management
• Beverage management
• Customer service
• Sanitation Standards
• Inventory Management
• Team Management
• Corporate event management
• Payroll Administration
• Recruitment
• ServSafe Food Manager
• Intuit QuickBooks
• Front of House Management
• Calendar and Scheduling Software
• POS Terminal Operation
• Liquor Law Compliance
• Business Administration
A seasoned Assistant Banquet Manager at Moody Gardens Inc. I excel in staff training, project management, and guest relations, significantly enhancing event success and efficiency. With a knack for conflict resolution and team leadership, I've spearheaded large-scale events, ensuring compliance with health and safety standards and achieving high customer satisfaction. My expertise in budget management and organizational skills has consistently optimized operations and staff performance. Proven ability to maintain confidentiality for sensitive documents, coordinate complex travel arrangements and schedule appointments. Skilled in time management, project management and communication.
PROFESSIONAL SUMMARY
Assistant Banquet Manager
Moody Gardens Inc, Galveston, Texas
Banquet Captain
Moody Gardens Inc, Galveston, Texas
EXPERIENCE
March 2016 - Present
Organized and managed large-scale banquets events, including, weddings, cooperate functions and retreats, and private parties; and Cheer completions concessions with groups ranging from 10 to 5000, ensuring a successful event for all guests and attendees.
•
Developed and implemented banquet staff training program to increase guest satisfaction and improve on quality of work from staff. Promoted cross training amongst staff members to promote diverse work experience.
•
Reconciled Daily Cash receipts and maintained accuracy of all financial
• transactions.
Represented company and department at trade association meetings and training.
•
Performed administrative duties such as developing POS, training guidelines, staff related HR paperwork handling, scheduling, event reports.
•
April 2013 - February 2016
Communicated effectively with management team regarding any issues that
• arose during an event.
• Monitored quality control throughout the duration of the event. Provided excellent customer service by responding promptly to inquiries from clients or guests at events.
•
• Supervised and trained banquet staff in providing exemplary customer service.
• Administrative Support
• Office Management
Human Resources Management
(HRM)
•
• Information confidentiality
• Payroll
• Legal administrative support
• Analytical Skills
• Organizational Skills
• Interpersonal Skills
• Community Engagement
• Public Speaking
• Event Planning
• Recordkeeping and Confidentiality
• Computer literacy
• Personal Counseling
• Effective communication
Banquet Server
Moody Gardens Inc, Galveston, Texas
Executive Administrative Assistant
Department of Justice- Durban High Court, Durban, KwaZulu-Natal, South Africa
April 2011 - April 2013
Utilized point of sale system to process concessions and bar sale payments and transactions.
•
• Followed all safety protocols while handling money. Assisted in closing duties, such as, counting money and reconciling receipts and
• cash drops.
• Successfully handled large banquet orders with minimal errors. April 2005 - November 2010
• Handled highly confidential information in professional and loyal manner. Proofread and edited executive documents and communications, and conducted research on behalf of the executive team and compiled findings into comprehensive documents.
•
• Provided clerical support to judicial staff during hearings, depositions, and trials. Examined legal documents submitted to court for adherence to law and court procedures.
•
• Organized evidence files for review by judges prior to trial proceedings. Assisted with courtroom duties by administering oaths, handling motions and swearing in jury panels.
•
Prepared and issued orders of court, such as probation orders, release documentation, sentencing information, and summonses.
•
• Trained other workers or coordinated work, as necessary. Bachelor of Social Sciences (BSocSc) in Organizational Psychology and Industrial Sociology
University of Cape Town, Cape Town
EDUCATION
December 2004
Relevant Coursework
• Organizational Psychology
• Industrial Sociology
• Labor Law
CERTIFICATIONS
• Texas Hotel & Lodging Association 77th Annual Short Course
• 2019 Glen Sheppard Management Seminar
• Human Trafficking Training Course 2024
Contact this candidate