Auto Adjuster
Resume:
Joe B. Rehders Jr
Licensed Insurance Adjuster - All Lines
Grand Prairie, TX 75051
*********@*****.***
Work Experience
QA Claims
Auto Adjuster
June 2023-present
Work from home writing repair estimates from photos, performing video inspections, negotiating with shops on all supplements while keeping the customer informed throughout the claims process.
The Best Claims
Auto Adjuster
March 2022-June 2023
Inspect cars, trucks, RVs, travel trailers and heavy equipment for damage, write repair estimates and negotiate with repair facilities on all supplements.
Auto Appraiser
Independent Appraiser
March 2019 to February 2022
Inspect cars, trucks, RVs, travel trailers and heavy equipment for damage, write repair estimates and negotiate with repair facilities on all supplements.
TTA Appraisal
January 2017 to September 2017
• Contributed to reaching customer service satisfaction goals following Company protocol and providing exceptional customer service.
• Perform video inspections with insured and or shop
• Write estimates from photos and video following guidelines set up by each insurance company. Performing video inspections with the customers and maintaining excellent communication throughout the claim process.
• Make sure all supplement request that come in are assigned to the original appraiser or completing while making sure all supporting docs are in the file.
• Organized and prioritized time sensitive projects and claims, including Total Loss vehicle claims and catastrophe claims.
• Evaluated claims to ensure validity and negotiate settlement value
Pilot Catastrophe Services, Inc - Dallas, TX
October 2012 to December 2019
NFIP Adjuster, Auto adjuster and Agent Advocate
• Educated and informed the insured on the claims process, personally yielding higher customer service than targeted by company goals.
• Experience includes NFIP claims, auto, RV's, motorcycles representing Allstate Insurance. • Maintained an "Outstanding" rating on the Allstate Client Evaluation Surveys. • Operated a one-man drive-in automobile claim center
• Travel to adjust automobile claims for flood and hail storms.
• Utilize Xactimate, CCC One and office programs for insurance claims.
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