Talent Acquisition Workforce Planning

Synthia Estrada Vallejo

Email: *********@*****.***

Contact#: 210-***-****

https://www.linkedin.com/in/synthia-estrada/

Professional Summary:

Experienced Talent Acquisition professional with over 10 years of expertise in state, federal, corporate, and staff augmentation recruitment. Skilled in managing full-cycle hiring processes, workforce planning, and implementing strategic recruitment initiatives that support organizational goals. Strong ability to source and secure top talent while ensuring compliance with industry regulations and government contracting requirements. Proven track record of building effective talent pipelines, fostering relationships with key stakeholders, and enhancing hiring strategies to support business growth. Dedicated to promoting diversity and inclusion while optimizing recruitment processes to attract and retain high-quality candidates. Proficient in applying advanced sourcing methods, using recruitment data to enhance processes, and building lasting relationships with candidates and clients to support a cooperative work environment.

Core Competencies:

Full-Cycle Recruiting (Sourcing, Screening, Interviewing, Onboarding)

Talent Pipeline Development & Relationship Management

Diversity, Equity & Inclusion (DEI) Hiring Initiatives

Applicant Tracking Systems (ATS) & Recruitment CRM Tools

High-Volume & Niche Technical Recruiting

Boolean Search, LinkedIn Recruiter, AI-Based Sourcing

Government & Federal Contracting Compliance (OFCCP, EEO)

Offer Negotiation & Market Benchmarking

Data-Driven Hiring & Recruitment Metrics Analysis

Employer Branding & Candidate Experience Optimization

Education:

Bachelor of Biology

University of Texas at San Antonio, 2012

Technical Proficiencies:

Recruitment Tools: LinkedIn Recruiter, Monster, DICE, Indeed, Rippling, Bullhorn, LOXO, Ceipal, Salesforce

Professional Experience:

Dispatch (Remote)

Senior Recruiter (Temporary Contract)

Nov 2024 – Dec 2024

Company: Dispatch simplifies last-mile deliveries for businesses. Whether you're looking for an established network of independent contractor drivers or to modernize your delivery experience with scalable scheduling software for your own vehicles, Dispatch is uniquely equipped to be your delivery partner so you can focus on what matters most to your business. Our delivery technology empowers you to Deliver More* for your customers.

Supported Dispatch in recruiting and filling full-time positions, successfully placing 4 hires within a 2-month period.

Developed and executed strategic recruiting plans aligning with organizational goals, enhancing overall candidate experience.

Utilized advanced recruitment tools, including ATS, LinkedIn Recruiter, Boolean search, and AI-powered sourcing techniques to attract top talent.

Conducted in-depth screenings and behavioral interviews to assess candidate qualifications, cultural fit, and technical expertise.

Managed high-volume requisitions across multiple departments, ensuring seamless coordination between hiring managers and stakeholders.

Optimized recruitment processes, reducing time-to-fill metrics while maintaining high-quality hiring standards.

Partnered with hiring managers to identify critical talent needs and implement targeted sourcing strategies.

Maintained and expanded a talent pipeline by proactively engaging passive candidates through networking, referrals, and outreach campaigns.

Ventas Consulting, Irving, TX (Remote)

Director of Talent Acquisition

Nov 2021 – Oct 2024

Company: Ventas is a Salesforce consulting firm based in Dallas with skilled experts in Austin, Houston, San Antonio and across the state. Our focus is to help our clients make the right technology investments for their business and leverage the salesforce platform in a way that drives the best outcomes for their needs and budget. We provide implementation, integration, custom development, and ongoing technical support services to clients throughout Texas and the TOLA region.

Spearheaded recruitment strategy for Salesforce professionals, collaborating with department leaders to define hiring needs and develop job profiles.

Implemented innovative sourcing strategies, leveraging Boolean search, LinkedIn Recruiter, and employee referrals to build a strong talent pipeline.

Managed the full recruitment lifecycle, ensuring a seamless and positive candidate experience from initial outreach to onboarding.

Negotiated competitive offers, maintaining market competitiveness while aligning with company salary structures.

Developed and led diversity hiring initiatives to promote inclusive hiring practices and increase underrepresented talent representation.

AMER Technology, San Antonio, TX

Director / Senior Technical Recruiter

Jan 2021 – Nov 2021

Company: AMER has a 20-year history of providing thousands of consultants to support staffing solutions and end-to-end software development projects. We are a leading Information Technology Consulting firm that helps Government and commercial clients plan, build, manage and justify their investments to optimize mission and business performance. As a certified minority-owned small disadvantaged business, we specialize in providing Information Technology, Medical, and Accounting and Finance Staffing Solutions, among other Government and commercial services. Our combined team strength and past experiences span the commercial and public sectors, allowing us to bring both federal and commercial best practices for both Government and commercial clients.

Senior Technical Recruiting:

Led full-cycle recruitment for IT, engineering, and technical positions across federal and commercial sectors.

Utilized advanced sourcing techniques, including Boolean search, LinkedIn Recruiter, AI-driven sourcing, and networking, to attract high-caliber candidates.

Managed high-volume recruiting efforts, balancing multiple requisitions for contract, contract-to-hire, and direct-hire roles.

Partnered with hiring managers to refine job descriptions, define hiring needs, and implement structured interview processes.

Ensured compliance with federal hiring regulations (OFCCP, EEO, and security clearance requirements) in government staffing.

Account Management:

Acted as a strategic business partner, managing relationships with key clients across IT, healthcare, and finance industries.

Developed and maintained long-term client relationships, understanding workforce needs and delivering customized staffing solutions.

Conducted regular check-ins with clients and hiring managers to ensure placements aligned with project goals and expectations.

Negotiated contracts, service agreements, and placement terms with clients to maximize revenue and client satisfaction.

Provided ongoing support and consultation to clients on market trends, hiring best practices, and workforce planning.

Sales & Business Development:

Identified new business opportunities within existing accounts, expanding service offerings to maximize revenue growth.

Collaborated with leadership to develop sales strategies that targeted new clients within government and corporate sectors.

Responded to RFPs (Requests for Proposals) and participated in bid processes to secure government staffing contracts.

Drove client acquisition efforts, presenting AMER Technology’s staffing solutions to decision-makers and HR leaders.

Achieved revenue growth targets by securing new client accounts and expanding service agreements with existing partners.

Process Optimization & ATS Management:

Improved Applicant Tracking System (ATS) utilization, ensuring efficient tracking of candidate progress and client interactions.

Streamlined hiring workflows by integrating automation tools and recruitment analytics, reducing time-to-fill metrics for critical roles.

Provided training and mentorship to junior recruiters, enhancing team performance and sourcing effectiveness.

Bestica Inc., San Antonio, TX

Senior Recruiter

Feb 2020 – Dec 2020

Company: Bestica, Inc. was founded in 2005 with our corporate headquarters located in San Antonio, TX. Bestica has a national presence having provided solutions IT and healthcare staffing solutions for the Department of Defense, Federal Agencies, private healthcare facilities and Fortune 500 companies.

Managed full-cycle recruiting for government IT projects, ensuring compliance with federal hiring regulations.

Established strong candidate pipelines to meet long-term staffing goals for high-security clearance roles.

Collaborated with hiring managers and HR to improve recruitment processes and reduce bottlenecks.

Sistema Technologies, Inc., Austin, TX

Senior Technical Recruiter / Account Manager

Dec 2015 – Feb 2020

Company: Sistema Technologies, Inc. is a global provider of IT enterprise solutions and professional services. IT Staff Augmentation and IT Project Management are our strengths and core competencies. Sistema believes in low overhead, streamlined operations and a commitment to customer service.

Sistema is a HUB Certified company and has both DBITS and ITSAC DIR contracts. We are also a CMBL Vendor, a Southwest Minority Supplier (certificate #83), and a Bona Fide Minority Business Enterprise via NMSDC. The company has an A+ Better Business Rating.

Partnered with clients to assess hiring needs and implemented effective sourcing strategies for technical and niche IT roles.

Managed multiple hiring projects simultaneously, filling roles across software development, cloud computing, cybersecurity, DevOps, and IT infrastructure.

Developed and maintained a pipeline of pre-qualified candidates for high-demand positions, reducing time-to-fill metrics.

Led full-cycle recruitment, including sourcing, screening, technical assessments, interview coordination, and salary negotiations.

Utilized Boolean search techniques, LinkedIn Recruiter, GitHub, Stack Overflow, and AI-powered sourcing tools to identify top-tier talent.

Collaborated with hiring managers and executives to refine job descriptions and create targeted recruiting strategies.

Tracked and analyzed hiring metrics through ATS (Applicant Tracking System) to identify trends and optimize recruitment processes.

Negotiated and closed complex job offers, ensuring alignment with client budgets and candidate expectations.

Fostered strong client relationships through consistent communication, account management, and providing hiring market insights.

Conducted market research to provide competitive intelligence on salary trends, emerging skills, and hiring challenges within the IT industry.

Mentored and trained junior recruiters, optimizing their sourcing techniques, candidate engagement strategies, and overall recruitment performance.

Y&L Consulting, San Antonio, TX

Senior Technical Recruiter

Dec 2015 – Feb 2020

Company: A global business and technology solutions company spanning across four continents. Specializing in IT Roadmapping & Technology Strategic Planning, IT Project Assessments & IT Project Management, IT Application Development & Support, IT Service Desk and Infrastructure Support, Information Asset Optimization/Business Intelligence Services, IT Project Portfolio Management, Ecommerce Application Development. Y&L is headquartered in San Antonio, TX and operates across 28 states within the U.S. Y&L is an SAP Gold Partner through its parent company YASH Technologies, an Oracle Partner, a Microsoft Silver Partner and an IBM and HP Business Partner.

Led high-volume recruitment efforts, managing 10+ open requisitions at any given time across software engineering, cloud computing, business intelligence, and cybersecurity.

Recruited for technical and executive roles, successfully placing an average of 4-5 candidates per month, contributing to company growth.

Conducted in-depth technical screenings and assessments to ensure candidates met job requirements and aligned with company culture.

Built and maintained a strong talent pipeline by developing relationships with passive candidates and leveraging networking events.

Partnered with hiring managers to refine job descriptions, set realistic expectations, and establish best hiring practices.

Utilized ATS and CRM tools to track candidate interactions, improve recruitment workflows, and enhance reporting accuracy.

Implemented process improvements that reduced time-to-hire and enhanced candidate engagement strategies.

Assisted with onboarding processes to ensure smooth transitions for new hires, improving employee retention rates.

Managed employer branding initiatives, optimizing job postings and company presence on hiring platforms.

Ensured compliance with federal and state employment laws, including OFCCP and EEO guidelines for government hiring.

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