Human Resources Los Angeles

M. Elaine Coutain 323-***-**** E mail: *******************@*****.***

Objective: I seek a challenge in your organization wherein I can use my technical, professional, and specialized background. I am an adaptive learner, assertive and initiative-taking Administrative, General Accounting, Payroll/Human Resources professional with ability to close, train new employees, and increase knowledge existing employees. I will utilize my skills and ability used in areas of Business Management, Manufacturing Procurement/Supply, Big 8/4/5 Accounting, Nonprofit Organizations, Hospitality/Healthcare. Transportation/Logistics

Professional Summary: I am a sincere, loyal, well organized, effective communicator and resolute individual who has a great deal of ambition. I love to learn and am always up for a challenge. I get along well with others, while also working efficiently on my own. I am seeking a position where I can develop and excel while giving my best to an employer.

Robert Half Int’ Los Angeles, Ca 2010 2025

Payroll/Accounts Payable Accountant /Human Resources/Benefits Administrator, General Accounting

Payroll calculation, entry, and troubleshooting (100 2000 employees) Complied Payroll Multistate information as needed by outside governing agencies, information and managed third party administrators or regional offices.

Recruits, trains, orients, counsels, disciplines, evaluations, and prepares various reports on volunteers and volunteer groups.

Receives requests for volunteers or donated supplies and equipment, and decides priorities, based on greatest need, for the distribution of such donations.

Supervises volunteer assistants or coordinators, clerical personnel, and volunteers engaged in program activities.

Establishes volunteer program policies and procedures and ensures that volunteers follow such policies and procedures.

Plans, develop, promotes, and conducts new volunteer programs.

Acts as advisor to auxiliary volunteer and community service groups; aids in planning and coordinating their activities and acts as liaison between such groups and personnel.

Speaks before community service groups, agencies, colleges, and universities, and prepares articles for the news media and public affairs programs about volunteer program activities and the need for volunteers and donations.

Evaluates existing volunteer programs and starts and implements changes, as necessary.

Prepares the volunteer services budget.

Plans volunteer recognition ceremonies for individual volunteers and service groups.

Attend staff meetings and professional meetings and conferences.

Recommends administrative and medical staff on existing volunteer programs and confers with them to decide the need for innovative programs.

Maintains volunteer attendance records.

Lead and aided in the preparation and development of annual payroll budget and organization policy and procedures. Trained New Hires and existing employees on Labor/ETime payroll systems via ADP, Data entry, and/or servicing customers by phone-in person, or via email. Established and kept.

Biweekly reports for 401 K/403 B funding. Maintained Vacation/Sick Accruals via ADP and outside Payroll Agencies Human Resources / Benefits Administration /Public Employees' Retirement System Journal Entries, G/L Posting, Reconciliations, General Accounting.

Los Angeles County Registar Recorder (On Call Election Coordinator)01-200*-**-****

Coordinated and aided Supervising with translation, proofreading for Multilingual Election Services and preparation of Sample Ballot Booklets, Audio and Visual production for the VSAP/An innovative voter approach to voting for Los Angeles County voting system for 18 International languages.

Assigned the task of driving and Ballot collection for the entire County of Los Angeles County

Supplies Information Technology systems support by reviewing, evaluating, and confirming systems, preparing and updating user manuals to ensure the accuracy of the documentation.

distributes department Information Technology support documents.

Supplies support systems customers and/or departmental staff for IT incidents and service requests by documenting and tracking user problem calls.

Responds to routine, such as issuing or resetting customer passwords.

Supplies support in solving software, hardware, or computer network problems.

Installs configures and troubleshoots personal computers and/or network equipment and services.

Gathers and keeps systems documentation including flow diagrams, screen and report samples, error messages and processing instructions.

Extracts and summarizes report data; compiles statistics and prepares reports for staff analysis; prepares charts, graphs and forms assigned.

Aided in the installation, configuration, maintenance, and troubleshooting of information technology devices.

Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.

Aided in supplying training to personnel in the use of new user screens, instructions, and other office systems.

Supervised and took part in the receiving, inspecting, and recording of the voted ballots. Supervised and took part in the inspection, repair or replacement of ballot card boxes or trays. Received and accounted for election materials and supplies delivered to Election headquarters and coordinated the operational setup and removal of such materials and equipment. Troubleshooter and resolved problems at polling places Served as Reservist and Elections Assistance in Elections and Canvass Operations on a 24-hour/On Call Basis.

Responsible for the receipt, inspection, or storage function of ballot cards at a tally center, supervises and monitors checking centers, or supervises the resolution of precinct operational problems. Receipt, inspection, storage and recording of voted ballot cards the monitoring of checking center operations or the resolution of precinct operational problems. Incumbents in these positions must have knowledge of departmental policies and procedures and election processes and operations.

Explained polling place operations and election processes in response to questions from the public and public officials at polling places is assigned to satellite voting locations, or regional district field offices. Functioned as the person in charge of the election board at a polling place, opens and closes polling places.

Aided in developing training courses related to election processes by deciding course content, preparing training outlines, and deciding the need for any kind of training visual aids. Schedules secure training rooms and conduct election-related training classes via seminars, workshops, and video production. Configured, installed, and evaluated personal computers and printers for Election related activities.

Troubleshooter PC-related software/hardware problems. Instructed precinct inspectors in making minor repairs or adjustments to voting devices makes emergency repairs/adjustments or supplied replacement of any broken/inoperable devices. Participated in the production of election-related training or employee orientation videos by running camera, lighting, sound, or editing equipment, or by script writing. Typing, Data entry, Filing, and/or servicing customers by phone in person or via e mail.

Drove a truck up to 24 40 feet in length with standard or automatic transmission on an assigned route to deliver and pick up election materials and supplies loads and unloads election materials and supplies and oversaw a truck helper.

US Department of Commerce06/2020-10/2020

Census Field Supervisor

Used automated devices (e.g., tablets, smartphones, or laptop computers) to conduct job activities.

Supervised Census Takers (Enumerators), including reviewing their work.

Facilitated group training sessions using Census Bureau training guides and materials.

Conducted personal observations of Census Takers (Enumerators) as they worked in the field and conducted on-the-job training.

Submitted requests for replacement workers and ensured operations staffed to keep workflow.

Monitored the progress and performance of assigned staff and ensured assignments completed on schedule and within quality standards.

Monitored and resolved alerts (notices of potential issues) by following up with assigned staff.

Supplied instructions to Census Takers (Enumerators) for improving production and performance to meet deadlines and quality standards.

Ensured Census Takers (Enumerators) performed as expected.

Conducted retraining of Census Takers (Enumerators), as necessary.

Recommended and documented termination of poor performing employees.

Applied Equal Employment Opportunity principles in training and employee supervision.

Passed federal government background check.

Conducted Swearing in of new employees (Enumerators)

Day to Day payroll processing + responsibilities, communication with internal/external employees, payroll entries

EDUCATION

Santa Monica College: Santa Monica, Ca

Cal State Los Angeles: Los Angeles, Ca

Baccalaureate Degree Behavioral Sciences

Texas Southern University Houston, TX (Emphasis-Biology)

**Licensed in the State of California

Esthetician/Manicurist Emphasis: Nutrition

Certifications: Fingerprint Rolling Certification State of California, Certificate of Authorization for Service & Directorship State of California Cert No. ER00-4SS632001

Professional Skills: Inventory Cost Accounting, Taxes, Record keeping, A/R, A/P, Billing, Payroll (Multistate), Human Resources, Benefits Administration (Title 24 125 Internal Auditing, Cafeteria plans, 401k Billing/Payments, Health/Wage Payments), General Accounting, Confidential Record Keeping, Business Management, Public Employees' Retirement System, Training and Development: Acts as the person in charge of the election board at a polling place and may open and close polling places. Instruct precinct inspectors in making minor repairs or adjustments to voting devices, use computer program Conducts presentations to large groups of 30 100 employees and attend outreach events to recruit poll workers. Procurement/Supply Transportation and Logistics.ms such as Microsoft Word and Excel and advanced functions on Adobe PDF to complete assignments.

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