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Web Services Amazon

Location:
Ashburn, VA
Posted:
April 14, 2025

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Resume:

Appa Rao M

*************@*****.***

+1-484-***-****

PROFESSIONAL SUMMARY

oOver 14 years of Software Industry Experience in the areas of both private and public cloud technologies, DevOps Automation, containerization, orchestration and VMware, Linux/Unix based System Administration working on different environments including Red Hat, Centos, Mac and windows environments.

oStrong experience in Kubernetes, PaaS OpenShift platforms & Ansible.

oCertified Professional in Kubernetes, and AWS.

●Worked extensively on DevOps tools such as Jenkins, Maven, Ansible, Chef, Docker, Vagrant, GitHub/Bitbucket, Kubernetes & Open Shift.

●Significant experience in Amazon Web Services (AWS) such as AWS Elastic Beanstalk, AWS EC2, VPC, Cloud monitoring, S3 storage services, IAM Roles, Cloud Formation, Elastic Load Balancing, Auto Scaling and AWS DevOps works.

●OpenShift/Docker/Kubernetes Containerization of cloud-based applications.

●Worked extensively on setting up different services on GCP using Terraform.

●In-depth knowledge on OpenShift S2I.Experience in JMETER in both GUI & Non-GUI mode for performance testing of the app when normal time and also deploying time

●DevOps Practice for Micro Services using Kubernetes as Orchestrator.

●OpenShift/Docker/Kubernetes Containerization of cloud-based applications.

●Experience in PaaS with RedHat OpenShift Container Platform, Architecting, installing and configuring the platform using different tools and technologies.

●Experience with GCP services such as Compute Engine, Kubernetes Engine, Cloud Storage, Cloud SQL, Cloud Pub/Sub, Cloud Functions.

●Experience in infrastructure as code tools such as Terraform to automate infrastructure provisioning and management on GCP.

●Experience with Microservices using Docker Containers, Kubernetes, OpenShift, deploying applications in multiple Public and Private clouds like Amazon Web Services & GCP.

●Having experience on deploying Kubernetes clusters on Google cloud using terraform

●Worked on developing the Vault integration into the OpenShift environments to allow customers easily onboard their applications and storing the secrets.

●Significant Knowledge in testing the resiliency of the Kubernetes clusters to check bottleneck failures.

●Experience on deploying applications on both On-Prem and On-Cloud.

●Experience in implementing the Rollback, Canary and Blue-Green deployments.

●controlling, scaling, management of Docker Containers.

●Developed Ansible Playbooks for Automatic Deployment and Configuration of OpenShift in multiple environments.

●Experience in using APIs to make changes in OpenShift Platform.

●Experience in application monitoring tool App dynamics.

●Knowledge on application monitoring tool Dynatrace.

Worked with Bug tracking tools like JIRA, Rally, and Service Now.

Experience in Agile, Scrum and Waterfall methodologies.

Experience in creating Docker images using Docker file, backup using snapshots and managing the images and Docker volumes, written JSON format scripts to automate and integrate Docker with Kubernetes.

Configuration Automation using Ansible and Docker Containers. Automating the systems, configuring the servers and orchestrating the deployments through Ansible.

Supported creation / maintaining of Helm charts as our K8s management system

Extensively worked on deploy for continuous integration and for End to End automation for build and deployments.

Strong background with entire VMWare vSphere suite (vSphere 6.5), experience in VMware NSX and VMware Integrated OpenStack

Good experience working with atom, visual studio code and notepad++

Experience in on-boarding and configuring applications for automated deployments in Apple tool Rio Build

Experience in Configuring and deploying to Application servers WebLogic and WebSphere.

Experience of various options of tuning parameters of Apache and applying certificates in Apache.

Worked in container-based technologies like Docker, Kubernetes and OpenShift

Implemented Kubernetes to deploy scale, load balance, scale and manage docker containers with multiple names spaced versions.

Documentation is a day-to-day thing; I document all the Jira tickets/new solutions on Confluence.

Performed Multiple levels of testing to include System Integration Testing, AVT (Application Verification Testing), eDR (Disaster Recovery) Testing, Regression Testing, Smoke Testing, Automation Testing, Baseline Performance Testing, End-to-end testing, UAT Testing, 508 Testing, Functional testing, Front-end & Back-end Testing

Working in a support capacity as part of the AKS team to analyze, test, recreate and author documents and solutions to Microsoft clients

Experienced in keeping up and looking at log archives using monitoring tools like Nagios, Splunk, Cloud Watch, ELK Stack, New Relic and App Dynamics

Good knowledge on Web development and skills including HTML, Java Script and Angular

Implemented a production ready, load balanced, highly available, fault tolerant Kubernetes infrastructure.

Extensively worked on Jenkins, Docker for continuous integration and for End-to-End automation for all build and deployment.

SKILLS

Source code management: Bitbucket, Stash, GitHub, GitHub Desktop, Git, ClearCase, SVN

Automation CI: Jenkins& RIO & Git, Spinnaker, spy glass

Artifacts repository: Nexus, Artifactory, Jfrog

Containers & Orchestration: Kubernetes, Open Shift, Docker

Configuration management: Ansible

Cloud: AWS, GCP & Azure

Database: MYSQL, Aurora, DB2, Oracle 10g/9i/8i, Sybase, Cassandra, PLSQL

Alerting Tools Pager Duty, Slack

Logging Tools Splunk and Grafana

Education:

Masters in Electronics and Communications from Acharya Nagarjuna University

CERTIFICATIONS

1) Certified Kubernetes Administrator

2)AWS CERTIFIED DEVELOPER-ASSOCIATE

3)Certified VMWARE Associate-Data Centre Virtualization

4)Certified Cloud Infrastructure and Services

5)Certified EMC Proven Professional Specialist

Professional Experiences:

SRE (Site Reliability Engineer)

Client: Apple Feb 2021 to Present

Location: USA

Key Responsibilities:

●Managing Incident & Change Request through Service-now ticketing tool & ensuring customer business needs and expectations are met up to the mark

●Experience in deploying, configuring, managing and automating CI/CD using Bitbucket pipelines and repositories for version control

●Experience in configuring Puppet Master and Puppet agents in large infrastructure

●Performed various activities including Kernel upgrade/troubleshooting, patch management, fixing security vulnerability (through Qualys), patch compliance check, root cause analysis and created corrective action strategies to mitigate risks.

●Recovering the system from panics due to hardware or software failures

●Launching and configuring Amazon EC2 Cloud Servers using AMIs’(Linux / Ubuntu) and configuring the servers for specified applications.

●Experience in automating OS patch management

●Build Docker images, create EKS clusters and manage the K8 nodes

●Provide On-call support using Pager Duty as alert escalation procedures

●Document issue resolutions and learned information in the team’s Knowledge Base (Confluence / Wiki docs)

●Led the migration of legacy monolithic applications to a Kubernetes-based infrastructure, resulting in improved scalability and resource utilization.

●Designed and deployed a multi-region Kubernetes cluster setup to ensure high availability and disaster recovery capabilities for mission-critical applications.

●Implemented automated scaling strategies for Kubernetes clusters based on application workload and traffic patterns, improving efficiency and cost optimization.

●Integrated Kubernetes with CI/CD pipelines, enabling seamless deployment and automated testing of containerized applications.

●Developed and maintained Helm charts for streamlined application deployments and easy version management on Kubernetes.

●Implemented observability solutions such as Prometheus and Grafana for comprehensive monitoring and alerting of Kubernetes clusters and applications.

●Architected and implemented Kubernetes cluster security measures, including RBAC, network policies, and encryption, to ensure data protection and compliance.

●Conducted performance tuning and optimization of Kubernetes clusters, improving application response times and resource utilization.

●Collaborated with cross-functional teams to design and implement Kubernetes-based solutions, providing technical guidance and expertise throughout the project lifecycle.

●Worked extensively on OpenShift for creating new Projects, Services for load balancing and adding them to Routes to be accessible from outside, troubleshooting pods through ssh and logs, modification of Build configs, templates, Image streams, etc.

●Created templates on XLR for auto-deploying and promoting the applications from lower environments to higher-environments.

●Good hands-on experience in writing Ansible playbooks and automating the day-to-day tasks for users as part of self-service jobs.

●Configured Secrets, config maps, services and routes in OpenShift.

●Managing OpenShift clusters by adding nodes to the clusters from the OpenStack environment whenever needed.

●Worked on efficiency and scalability of OpenShift systems

●Worked on OpenShift Platform in managing Docker Containers and Kubernetes clusters

●Significant Knowledge of testing the resiliency of the platform for bottle neck failures.

●Setting up different services on AWS and GCP using Terraform.

●Managing the OpenShift cluster that includes scaling up and down the AWS app Nodes

●Experience on deploying applications on both On-Prem and On-Cloud.

●Used JMETER in both GUI & Non-GUI mode for performance testing of the app when deploying time.

●Monitoring the ETCD server to make sure the cluster is healthy during all the times.

●Experience with GCP's monitoring and logging tools such as Stack driver and used it to monitor and troubleshoot applications running on GCP.

Environments: OpenShift, Docker, Kubernetes, Google Cloud, Calico, Jenkins, Ansible, SonarQube, Terraform, MAVEN, PowerShell, Linux, Git, Junit, Nagios, Python, Jira, Nexus, Kafka, Nagios, Splunk

Role: Cloud/DevOps Engineer

Company: Dell EMC Oct 2012 – Feb 2021

Location: Bangalore, India

Responsibilities:

•Experience in provisioning vending VPC through Service catalog

•Experience in configuring budget alerts using Kion (Cloud tamer)

•Experience in AWS Serverless Transit Network Orchestrator (STNO) solution.

•Experience in developing and maintaining CI CD pipelines using Code build, Code pipeline

•Develop Amazon Connect Cloud Contact center

•Experience in deploying Amazon Connect Salesforce integration for Inbound / Outbound Cloud Contact center

•Experience in installing and configuring Amazon Connect CTI adaptor in Salesforce

•Experience in building chatbots with Amazon Lex and Amazon Polly

•Experience in Serverless Lambda functions to deploy Cloud based Contact Center

•Expertise in AWS Pinpoint publishing messages, using REST API calls to push the SMS messages, emails

•Experience in Data File Storage Cloud Migration to Amazon FSx using DataSync

•Experience in setting up and deploy API gateway, API keys, Stages, Resources

•Recommend, develop, and assist on application migration to AWS cloud, IAM and Security Automation, build Azure DevOps Pipeline, General best practices, Solution Design

•Building AWS serverless IAM and Security automation.

•Working in tandem with Product Owner in finding ways to effectively maintain prioritize the Product backlog and release plan

•Experience in deploying and operating AWS, specifically VPC, EC2, S3, EBS, IAM, ELB, Cloud Formation and Cloud Watch using the AWS console

•Used Amazon Serverless architecture using Lambda and Step functions to deploy the applications

•Used Amazon Cloud Watch metrics to monitor the health and utilization of AWS resources

•Develop application in Terraform code

• Experience in using JFROG Artifactory Repository Managers for builds and storing of Docker images.

• Integration and delivery for applications providing a zero-downtime environment.

• Write shell scripts in bash for automating tasks such as sending custom notifications to notification tools Slack, Auto-versioning for mobile applications, Release notes generation upon a deployment in production.

• Setting up and monitoring standalone server for Jenkins in AWS EC2 instance.

• Create and updating detailed documentation of the tasks performed in the confluence page.

• Work on providing access to the developers and testers by attaching custom policies in AWS IAM

• Respond to the Remedy tickets created by field associates by acting as a point of contact between developer and customer.

• Perform data mining and analysis, utilizing various queries and reporting methods

• Integration of Splunk with Service Now and Omnibus for notifications.

• Creating dashboards and configuring alerts for Production use cases.

• Implement agile management ideals by facilitating exercises such as sprint planning and team leading standups.

• Manage project timelines and communicate with management staff and clients to ensure project progress satisfactorily.

• Enact delivery upon completion of projects and ensure that delivery adheres to agile practices maintained by the company.

• Building proof-of-concepts to validate new tools and architectures

• Developing cloud solutions for scalability and elasticity balanced with cost.

Environments: AWS, Open Shift, Azure, Calico, Jfrog, Portworx, Opa Policies, Docker, Kubernetes, Helm, CloudWatch, Terraform, Slack, Microservices, Chef, Ansible, Git, Python, Ruby, Shell, Visual studio, notepad ++,Jira, Confluence, Bit Bucket, Linux, VMware, vSphere, NSX, Elk, Prometheus, Vault, Nexus, RHEL, Ubuntu

Role: Sr. Associate Engineer

Company: Dell R&D Dec 2010 – Oct-2012

Location: Bangalore, India

Responsibilities:

Test The Dell Arrays with Family of Adapters like Broadcom, Qlogic, Intel and Brocade

Create and configure the VLANS for FCoE and iSCSI.

Configure FCoE on CISCO and Brocade Switches.

Configure VMs On iSCSI LUNS

Configure and Create VMs on SR-IOV enabled Adapters

Install OS on iSCSI LUN using iSCSI Boot

Install OS On FCoE LUN Using FCoE Boot

Configure iSCSI Using Option 43 and Option 17

Test The NIC Partitioning with iSCSI and FCoE

Test The Adapters with Boot and Data

Different types of Testing methodologies like Longevity and Feature Function

Performance Testing for all iSCSI efforts.

Test The Arrays with multiple HBAs

Test the arrays with iSOE enabled.

Test the array compatibility with both 1G and 10G Servers

Test the features of compellent storage arrays like Dynamic Capacity, Data Instant Replays, Remote instant Replays, Enterprise Manager and Data Progression.

Test The compellent array with different Enclosures like SBOD,SATA and SAS

File the defects using BITS.



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