Felicia L. Finkley
Buffalo, New York, USA
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Summary
Experienced HR Manager & Sr. Recruiter with expertise in Technical Recruitment, Agency & Corporate Recruitment, Cross-functional Team Management, Data Research & Analysis, and HRIS & Software Administration /Implementation. Skilled in Full-Cycle/RPO/Hybrid/Remote recruitment, contract negotiations, and employee relations. Proficient in operations, process optimization and data/analytics, logistics navigation tracking, digital marketing, and office/payroll administration. Strong written communication and leadership abilities. Specialized in recruitment of engineering, cyber security, infrastructure, healthcare, education, technology, and manufacturing sectors. Proficient in various ATS systems and web technologies. Exercised and experienced with strong attention to detail and data confidentiality.
Experience
Project Manager /Sr. Recruiter (1099 Contractor)
Implementation Specialist
Northeast Teledata, Williamsville, New York
July 2024 - Present
• Oversees country-wide projects with major Fortune 5000 companies to ensure timely installation work for multiple country wide locations • Coordinates all contractor schedules, logistic routing, training, and contract negotiations • Responsible for hiring and onboarding for contract workers • Utilizes a wide variety of methods to generate candidates and assign them to various projects• Restructures the US recruitment directives to improve candidate availability for future projects • Handles implementation, troubleshooting and testing for company software and applicant tracking systems. •Assists with the development and implementation of payroll policies and procedures& manages payroll disputes •Recruits for IT Data Engineers, Low Voltage Technicians, Electricians & Hardware/Software Design Engineers
HR Manager & Sr. Recruiter
HRIS Administrator
Buffalo Homecare, Buffalo, NY
July 2023 – July 2024
• Developed and implemented effective recruitment processes and strategies • Conducted screenings and interviews to ensure qualifications for in-home care patients • Handled onboarding for new hires, including NYS DOH background and fingerprint processing • Implemented new process improvement procedures for future SOP creations • Researched, planned the design, implemented and/or maintained the application infrastructure, operating systems and application software for internal ATS System. •Provided counsel on applicable employment laws (ADA, FMLA, FLSA, etc.) • Processed payroll, implementing new systems, and ensuring compliance with payroll laws. • Responsible for documenting and keeping current processes and procedures, working towards automation and process improvement. • Oversaw storage and management of employee data such as payroll, benefits, performance reviews, and training records
Technical Recruiter & Talent Sourcer (Remote)
Google & Honeywell Int.- Korn Ferry Inc.
November 2021 - April 2023
• Handled Cyber Security & Infrastructure department requisition openings • Identified qualified candidates based on client criteria via internal and external resources • Conducted phone screenings to affirm qualifications • Partnered with Google & Honeywell management to review candidate qualifications and facilitate the interview process • Created SOPs to align with training efforts for future and current team members• Partnered with Google Recruiters to review candidate qualifications and facilitate the consideration process • Recruited for Supply Chain Management, Hardware/Software Design Engineers, Supply Planners, Assemblers & Service & Repair Technicians
Sr. Technical Recruiter (Hybrid-Contract)
Armstrong Fluid Technology, North Tonawanda, New York
June 2021 - December 2021
• Researched, identified, and qualified candidates for open Engineering, IT & Manufacturing job positions• Sourced candidates through database mining, Internet searches/marketing, direct sourcing, job fairs, and internal referrals • Analyzed new recruiting technologies, sourcing tools, and interviewing processes to improve success rates and retention • Recruited for Maintenance Techs, Machine operations, Manufacturing Engineers, Application Engineers, Mechanical Design Engineers, Project Management, Technical Support, Production Management, Logistics Management, Project Management, Buyers & Quality Control Inspectors
Regional HR Recruiter
Cedar Bus Co. (Snyder Corp./PLS III), Buffalo, New York
July 2019 - March 2020
• Developed a recruitment strategy and methodology for company hiring across 7 locations • Traveled to all locations monthly to provide support and assist with hiring events • Built an expansive pipeline of potential candidates • Maintained up-to-date knowledge of recruiting challenges and trends, labor laws, and legislative initiatives • Handled pre-screening of applicants and marketing campaigns for employment and company purposes
HR Recruiter & Data Analyst
Mercantile Adjustment Bureau, Williamsville, New York
November 2017 – June 2019
• Managed company hiring needs, including interviewing, onboarding, and human resources • Created and maintained employment ads and posting information • Handled orientation and training for new hires • Handled and processed multiple reports and/or remittance information containing sensitive or confidential information • Analyzed client questions and concerns, escalating problems to appropriate teams and handling service problems • Managed all Agile software development practices and methodologies• Worked closely with multiple clients to ensure their satisfaction and timely needs
Client Partnership Specialist (Recruiter)
Remedy Intelligent Staffing, Orchard Park, New York
November 2016 - November 2017
• Managed assigned contract labor staff for daily work functions and employee relations • Retained staff of temporary/contract employees to meet customer needs/requests • Serviced existing and new business accounts through regular customer contact/visits • Worked closely with customers to resolve administrative/personnel matters with contractors • Provided RPO services for vendors who may require onsite staffing and recruitment
HRIS Administrator/Implementation Specialist (Contract)
Rich Products, Buffalo, New York
March 2016 - September 2016
• Provided associate data changes through HRIS system maintenance & ATS integration • Ensured data integrity through various HR data audits via reporting and monitoring of data input/output • Provided intermediate level Excel spreadsheet support and basic SQL procedures • Provided advanced level PowerPoint support and training • Provided Access management experience that included Active Directory/SAP concentration. • Monitored the overall wellbeing of applications, including monitoring, repairing of hardware and software components, participating in application upgrades and assisting with backup/recovery procedures.
Talent Acquisition Specialist (Recruiter)
Superior Talent Resources (Acara), Cheektowaga, New York
October 2014 - November 2015
• Managed assigned contract labor staff for daily work functions and employee relations • Serviced existing and new business accounts through regular customer contact/visits • Provided administrative supervision of contract employees • Worked closely with customers to attend to and resolve administrative and personnel matters with contractors • Served as on-site liaison between Superior, the customer and the candidate pools
Digital Media/Marketing Processor
Local Edge (Talking Phone Book), Buffalo, New York
August 2012 - July 2013
• Delivered multichannel campaigns across e-mail, web, mobile, and social media • Created, processed and edited content in a web-based environment • Managed Google Ad Words, pay per clicks, banner ad, SEO and SEM campaigns • Uploaded website content using content management systems • Maintained e-commerce platforms and applications
Project Manager /Sr. Recruiter
Progressive Technology Systems, Williamsville, New York
February 2010 - May 2014
• Oversaw country-wide projects with major companies to ensure timely installation work for multiple country wide locations • Coordinated all contractor schedules, logistic routing, training, and contract negotiations • Designed and delivered training classes and web-based training for subcontractors • Utilized a wide variety of methods to generate candidates and assign them to various projects• Restructured the US recruitment directives to improve candidate availability for future projects
Education
Certificate
Radio Broadcasting & Production • WJJL-1440 A.M. • 2019
Bachelors (Not complete)
Business Management & Communications • DeVry University • 2015
Certificate- Associates
Information Technology • Bryant & Stratton • 2001
Certifications
Certified Technical Recruiter
Recruiter Certification Board • May 2022
HR Management Certification
HR Certification Institute • October 2021
ATS/Software Experience
Workday, Paycom, UKG Pro, Phenom, iCIMS, Oracle, Greenhouse, Cornerstone, Taleo, SAP Success Factors, Silk Road, Associate Central, Hire Right, JazzHR, Bullhorn, Paylocity, PeopleSoft, LinkedIn Recruiter, HireEZ, Github, DocuSign, ADP Workforce and various Internal based ATS systems (Front & Back end User)
References- Upon Request