Plant Manager Customer Service

EXPERIENCE

MAY **** – PRESENT

PLANT MANAGER, LINDE GAS, N.A. (FORMERLY THE SERVICE CENTER)

I am responsible for all day-to-day operations at a medical oxygen and gas facility including payroll, truck maintenance, and staff. I am responsible for the management of CDL drivers to ensure DOT compliance in all areas. I am also responsible for all training for drivers and production staff. I oversee all plant staff to ensure they meet production standards while ensuring quality control, FDA, and State Board of Pharmacy compliance. I personally conduct all safety meetings and training to ensure the plant and staff meet annual safety standards. My plant has been the only plant to maintain 100% safety and training compliance throughout the entire year. I maintain and order all plant supplies and work to keep spending down by reviewing cost cutting initiatives. I conduct bi- annual inventory and am responsible for management of overtime, interviews and hiring, routing, internal and external audits, managing deliveries to three states, shipping/receiving, employee relations and reviews, and organizational customer service while working closely with our sales team. I am responsible for maintaining relationships with our customers and ensure any and all issues are handled quickly and efficiently, while maintaining high standards of customer satisfaction. 1996 – MAY 2013

WAREHOUSE MANAGER, JEFF LYNCH APPLIANCE AND TV CENTER Responsibilities included overseeing delivery teams, coordinating deliveries, managing staff, customer service, inventory, and overseeing returns and warranty issues. Started as a delivery driver and worked my way up to manager.

1993 – 1996

CREW LEADER, CONTRACT CONSTRUCTION WORK

Started as a laborer and worked up to crew leader performing duties in dry wall installation, roof installation, carpentry, and general construction work. EDUCATION

1993

HIGH SCHOOL DIPLOMA, GREENVILLE HIGH SCHOOL

RANDY MULLINS

33 Maria Louisa Lane, Greenville, SC 29609 · 864-***-**** *****.*******.**@******.***

My objective is to secure a career opportunity to fully utilize my training and skills in management, while making a worthwhile and fulfilling contribution to the success of the company. Randy Mullins

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SKILLS

• 27 years of management experience

• Microsoft 365 proficient

• Computer proficient in SAP,

JDE, Sentry, & Accustar

• Forklift Certified

• Electric Pallet Jack Certified

• Red Cross Certified

• FDA Compliant

• State Board of Pharmacy Permit Holder SC/GA/NC

• Ability to work in a fast-paced environment with all different personality types

• Hard-working, dependable employee who

believes in leading by example

• Ability to train new employees

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