John V Sullivan
Fleetwood PA 19522
**************@*****.***
Objective A reliable, flexible and self-motivated team leader who offers nearly twenty years of software/hardware expertise, combining excellent problem-solving, project management, interpersonal and communication skills with systems optimization, a solid work ethic, a high energy level, creativity, dedication, and determination to achieve goals consistently.
To secure a challenging position that will utilize my considerable experience and abilities, while offering senior management potential based on achievement.
Work Experience From/To Dates: 08/15/2016-04/01/2025
Employer: QVC
Position/Title: Senior Windows System Administrator
Primary Responsibilities:
• Remediate all preproduction servers and document process.
• Automate tasks in environment using Ansible
• Create and run Ansible playbooks in windows environment
• Onboarded new Windows server OS, including 2022 and 2025.
• Assist on Capital projects, server builds, and application software install.
• Assist in troubleshooting, maintaining VMware server environment.
• Assist in troubleshooting, maintaining Azure server environment.
• Assist in CommVault backup and recovery environment
• Assist in Ivanti Patching of windows servers
Work Experience From/To Dates: 11/17/2013-7/23/2016
Employer: Ricoh Americas
Position/Title: Senior Cloud Solutions Engineer
Primary Responsibilities:
• Effectively manage Sharepoint 2010 environment which entailed Windows 2003,Windows 2008 and Windows 2012 servers
• Supervised and motivated staff, ensuring smooth business flow.
• Supervisor and coordinate day to day operations.
• Managed back-up (DocAve), maintenance and monitoring of systems within the Data Center.
• Coordinated and implemented special projects; offered guidance to others as needed.
Migrated Data Center from physical servers to Cloud environment (MS Azure, IBM SoftLayer and AWS)
• Implemented, configured and managed CommVault into Microsoft Azure environment
• Managed Microsoft Azure Automation with Powerscipt
• Evaluate new tools for System Engineer, Developers and Tech Support for Business Intelligence and Analytics (Example Live Tiles, Project Siena, SiSense and Tableau)
Work Experience From/To Dates: 12/17/2008-11/11/2013
Employer: Sungard Financial System
Position/Title: Senior Windows Administrator
Primary Responsibilities:
• Effectively manage Data Center which entailed Windows 2003, Windows 2008 and Windows 2012 servers
• Supervised and motivated staff, ensuring smooth business flow.
• Managed back-up and recovery (CommVault), maintenance and monitoring of systems within the Data Center.
• Participated in DR testing with clients and documenting procedures.
• Coordinated and implemented special projects; offered guidance to others as needed.
• Migrated Data Center from physical servers to virtual server
• Implemented VMware 4.x, 5.x into a comprehensive test environment with 300 servers and 200 workstation.
• Monitor, update and Inventory all devices on network using SCCM
Work Experience From/To Dates: 05/15/2006-08/26/2008
Employer: Perot Systems
Position/Title: Lead Network Support
Primary Responsibilities:
• Effectively manage Data Center which entailed Novell, Windows NT, Windows 2000 and Windows 2003 servers
• Supervised and motivated staff, ensuring smooth business flow.
• Managed back-up (CommVault 5.9 sp3), maintenance and monitoring of systems within the Data Center.
• Coordinated and implemented special projects; offered guidance to others as needed.
• Migrated Novell 5.1 to AD 2003
• Monitor, update and inventory all devices on network with WSUS
• Lead technical support for MedHost implementation
From/To Dates: 01/05/2006-03/25/2006
Employer: American Financial Realty Trust
Position/Title: Lead Network Support (consultant)
Primary Responsibilities:
• Rebuild VM environment using Linux and VMware ESX server
• Update and migrate to new Magic Helpdesk System • Managed back-up (Legato), maintenance and monitoring of systems within the Data Center.
From/To Dates: 01/26/1988-09/20/2005
Employer: Villanova University
Position/Title: Production Support Manager
Primary Responsibilities: Villanova University, Villanova, PA. Production Support Manager (9/03-09/05)
• Effectively managed Data Center, which entailed Novell, Windows 2003, Unix and Linux server including a SAN and NAS (EMC and McData swithes) .
• Monitor, update and inventory all devices on network with WSUS
• Supervised and motivated staff to ensure smooth business operations.
• Implemented, Configured and Managed back-up (CommVault 5.9 sp3), maintenance and monitoring of systems within the Data Center.
• In charge of Change Management and Problem Management within UNIT following ITIL Standards.
• Coordinated and implemented special projects; offered guidance to others as needed. Achievements
* Documented and Practiced Disaster Recovery Plans.
* Certified in ITIL Standards for Change/Problem Management PC/Lan Specialist (1/00-9/03)
• Installed and maintained all software associated with Novell (3.x to 6.5), Windows 2000/2003 including IIS, and Citrix Presentation Server 4 server Farm.
• Maintained all User Directories. ( Novell NDS and Microsoft Active Directory) Monitored synch of Directories with LDAP. • Maintain and monitored Microsoft 2003 clustered system with EMC SAN CX600. • Installed and maintain SUS and WSUS software update system.
• Maintained and monitored ZenWorks and SMS software deployment system.
• Backup and monitored all servers within the Data Center.
• Assisted with IT coordinators with special projects. (server consolidation, active directory migration, Novell to Windows 2003 Migration and imaging process) Achievements
* Achieved St. Thomas Day Award for “Team Leadership For PC Rollout” in 2001 Hardware Technician III (4/97-1/00)
• Installed and repaired desktops, printers and all associated hardware peripherals. Achievements
* A+ Certified Support Specialist, Development Office (6/94-3/97)
• Managed all software, databases, Lotus and Microsoft Office product for the Development Office.
• In charge of all computer analyses, purchases and maintenance for the Development Office. Computer Operator
• Maintained and monitored all input and output of Data Center’s mainframe.
Education Institution: Upper Darby High School
Degree: High School
Completion Date: 06/19/1980