Data Entry Property Management

MARY JOAN MAUER Phone: 702-***-**** Location: Remote Email: **********@*****.***

Assistant Administration—Housing & Construction Industry Professional Summary: Detail-oriented operations and administrative professional with a strong background in the housing and construction industry, specializing in utility coordination, compliance documentation, and cross-functional support. Proven ability to streamline workflows, manage high-volume data, and ensure regulatory alignment using platforms like Yardi, Salesforce, and Microsoft Office Suite. Adept at managing time-sensitive processes, coordinating with multidisciplinary teams, and producing executive-level reporting. Recognized for operational precision, adaptability, and a proactive approach to backend support in dynamic environments.

Areas of Expertise & Skills: Compliance. Mediation, Research, Documentation, Cross-functional Communication, Project Coordination, Regulatory Adherence, Data Entry & Reporting, SharePoint Collaboration, Lease Administration, Case Management, Housing Applications, Process Improvement, Administrative Support, Legal Documentation, Multi-Team Liaison Property Readiness, Audit Preparation, Workflow Optimization, Salesforce CRM, Microsoft Excel / PowerPoint / Outlook, Yardi Property Management Software

Professional Experience:

Coordinator & Resident Services Manager Progress Residential January 2022 – Present

● Coordinated multi-disciplinary administrative processes to prepare residential sites for occupancy, ensuring all utility and compliance requirements were met ahead of scheduled move-ins.

● Managed internal communication workflows and responded to time-sensitive inquiries using Salesforce and Microsoft Outlook, maintaining service-level agreements without emphasizing direct customer interaction.

● Tracked project progress and ensured accurate data entry in Yardi, supporting nationwide property readiness and regulatory alignment.

● Maintained detailed documentation for compliance audits, housing applications, and utility setups, streamlining processes through Excel-based tracking systems..

● Liaised across, property management, and utility teams to support documentation, reporting, and issue resolution—functioning as a central operations support hub.

● Produced executive-ready reports and project summaries in Word and PowerPoint for leadership teams, contributing to strategic planning

Insurance Adjudicator, Unemployment Arizona Dept. of Economic Security June 2020 – January 2022

● Conducted detailed eligibility reviews and investigations for unemployment claims, ensuring adherence to federal and state regulations during a period of unprecedented volume and urgency.

● Applied regulatory criteria to process and adjudicate unemployment claims, contributing to fair and accurate benefit determinations while minimizing fraud risk.

● Managed end-to-end case documentation, interview scheduling, and compliance reporting using internal systems.

● Produced high-accuracy findings for internal audits and external reporting, supporting operational transparency and accountability.

● Collaborated with cross-functional teams to interpret policy changes and implement evolving guidelines under tight deadlines during COVID-19 response.

● Handled sensitive information with discretion, maintaining data integrity and procedural compliance across hundreds of cases weekly.

Leasing Consultant HSL Properties Tucson, AZ July 2018 – December 2020

● Managed lease documentation and maintained accurate resident records in Yardi, ensuring compliance with housing regulations and internal audit standards.

● Processed applications, background checks, and income verification with strict attention to detail, supporting eligibility and fair housing compliance.

● Coordinated lease renewals, notices, and internal workflows while maintaining organized digital and physical filing systems.

● Assisted in the preparation of compliance reports and move-in documentation, working closely with property managers.

● Utilized Microsoft Office Suite to create templates, track lease expirations, and maintain up-to-date reporting dashboards.

● Supported operational and administrative functions behind the scenes, ensuring a seamless leasing cycle from application to occupancy.

● Assisted the property manager with communications, contests and events to improve resident’s experience and improve retention.

Paralegal Internship Mohave County Public Defender Kingman, AZ September 2015 – January 2016

● Participated in multidisciplinary case planning meetings, contributing to strategy discussions and follow-up action coordination.

● Conducted in-depth legal research and precedent identification using LexisNexis to support case arguments and filings.

● Drafted trial petitions and legal documents for court proceedings, maintaining accuracy and adherence to statutory requirements.

● Participated in managed case scheduling, updates, and tracking through JustWare case management software, supporting efficiency across multiple active dockets.

● Maintained confidential client records and ensured compliance with privacy and legal guidelines throughout all documentation processes.

Merchandiser Advantage Sales and Services Irvine, CA January 2013 – December 2017

● Oversaw execution of planograms, product placement, and in-store compliance across multiple retail locations, ensuring vendor agreements and display standards were met.

● Audited inventory levels using POS systems and collaborated with store management to ensure product availability and accuracy of stock counts.

● Compiled and submitted store reports detailing product performance, shelf availability, and space optimization opportunities for vendor consideration.

● Petitioned for product expansion based on in-store analytics and consumer trends, influencing inventory planning and increasing SKU visibility.

● Maintained detailed documentation of store visits, display changes, and compliance metrics using standardized reporting tools.

● Over 20 years of experience as a merchandiser, primarily assigned to Walmart store territories, working with major and minor merchandising firms including Anderson Merchandisers Education:

Associate of Applied Science, Paralegal Studies—Mohave Community College

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