Business Partner Operations
Resume:
llJacob E. Farber
**** *. ****** • Skokie, IL ***76 • 847-***-**** H • *******@*****.***
SUMMARY OF QUALIFICATIONS
IT Professional with over 20 years experience planning, designing, implementing, troubleshooting, and maintaining a network environment, including switches, router, firewall, network drives, and backup.
Knowledgeable business partner providing support and direction to department directors to resolve problems with affordable IT solutions.
Track record of leading large system migrations and upgrades on time and within budget with minimal disruption to business operations.
TECHNICAL EXPERTISE
Operating Systems: Windows Server, Windows XP, Windows 7,Windows 10,OSX
Windows Applications: Exchange 2000, 2003, 2007, 2010, 2016
Windows Services: DHCP, DNS, Active Directory, WSUS
Software: Microsoft Office (Word, Excel, PowerPoint, Outlook, Access)
Hardware: Dell, Lenovo HP, Whitebox Systems, Servers, Desktops Laptops,
Cisco, SonicWall
HP and other network printers
Cloud Services: Office 365, Dropbox, Box.net, Amazon Web Services, GAPPS,
Network Administration: File and Print services
Server Backups: Veeam, Backup Exec,All Covered Backup for Workstation and Servers
Disaster Recovery: Veeam, Backup Exec
Network Antivirus: McAfee Antivirus, Kaspersky, AVAST, MBAM
PROFESSIONAL EXPERIENCE
COLUMBIA PIPE – CHICAGO 4/4/2022 TO CURRENT
IT SPECIALIST ( FULL TIME )
RESOURCE FOR DESKTOP, SERVER, CLOUD SETUP AND TROUBLSHOOTING
LAN/WAN Troubleshooting
All Covered Rolling Meadows Feb 2014-December 2021
RSC L2 Engineer ( Full Time )
Full-Service Help Desk / IT Department for SMC’s
Windows Desktop and Server support, Cisco, Sonicwall, Android,
I and my coworkers have remote access to servers, firewalls, switches, cloud services and workstations in our client's companies.
We do design, installs and support whatever product our clients ask for. Currently we see a big push to cloud and hybrid setups of services like Office 365 and VMware.
TekSystems, -Recruiter
Client – Astallas – Nortnbrook October 2013 –Jan 2014
PC Build Technician ( Contract )TekS
Member of 5 person team doing a PC refresh of 7,000 laptops
Lenovo X230 laptops ( new ), Lenovo x201 laptops (old )
Software images and personalize new laptops, per user build sheet specififcations
SCCM install of department software, Internet lookup of user installed software and then install of that software from the web
Run PCT at end to do final personalization
Average 2-4 systems per hour, 10-14 hours per day.
Syscon, Inc, Hinsdale July 2013- September 2013
Network Technician (Full time )
Travel to small businesses and act as their main IT contact / support
SBS servers, Exchange 2010, Windows Server 2008/2008R2
Deal with desktop and network connection issues, AD add/remove users, Exchange
Add /Remove/Manage Groups
Micro Center, Chicago, Feb-2013 – July 2013
PC Sales Specialist (Full Time )
Help customers pick out correct hardware and software to their need
Keep my department clean and arrange merchandise
Keep up to date on what we sell ( elearning and vendor sponsored classes)
SNR DENTON, Chicago, IL, October-December 2012
Consultant (Contract)
Extracted pst files from an Exchange 2010 server.
Ran Powershell scripts and resolved problems when mailboxes did not properly extract.
Exported archived documents from Enterprise Vault.
APPRAISAL INSTITUTE, Chicago, IL, 1997-2011
Manager, System Support
Network Design
Upgraded Internet connection speed from 1.5 Mbps (T1) to 10 Mbps (multiple bonded T1 lines) from 1997 to 2010.
Created redundancy and backup systems to ensure restoration of systems and data in the event of a hardware failure, user error, power outage, or catastrophic event.
Upgraded the network hardware from Ethernet/100 Mbps to Dell Ethernet/1000 Mbps NICS, creating a seamless network switch for users including printers and servers with redundant power supplies.
Set up wireless connections for staff and visitors, evolving from Netgear Access Points (APS) to Meraki APS, handling up to 60 devices and allowing for separate staff and guest logins with administrative capability both internally and remotely.
Researched and identified a service provider to allow users to easily submit certification documents online and download files from the website, saving money on hardware and licenses and reducing the load on the website (Box.net).
Researched and purchased a cloud mailbox service (Postini) to reduce the amount of spam and viruses coming into the system. This also allowed incoming mail to continue to be accepted when the mail server was down due to system maintenance.
Replaced the DAT tape drive with a 6-slot VXA tape changer and then a 14-slot Quantum LTO tape changer, allowing for the backup of multiple applications.
Network Implementation, Administration, and Maintenance
Managed network, which included 20 servers, a mixture of Windows 2003/2008, running Exchange 2007, MS/SQL 2008, File and Print services, DNS, DHCP, Backup Exec, and Enterprise Vault.
Provided information technology support for staff of 160 and membership of 25,000.
Network Security
Installed McAfee Antivirus (AV) to the server and desktops. Updated the McAfee central control program to automatically update the server operating systems and desktop applications.
Replaced McAfee AV with Kaspersky, including automatic installation, configuration, and monitoring.
Server Backup and Disaster Recovery
Tested and purchased Symantec Backup Exec (BE) and Backup Exec System Restore (BESM), allowing the backup and restore of Exchange and files using an agent, including individual files and mailboxes.
Planned secure on-site and off-site storage of backup tapes, allowing the easy retrieval and restoration of files when necessary.
Utilized BESM to create images of servers on tape or backup servers, allowing for the restoration of the image to new or repaired hardware in the event of server hardware failure.
IT Planning and Management
Worked with Legal to negotiate contract details for the purchase of IT hardware and services.
Provided input to the Director of IT to propose IT purchases within budget constraints.
Collaborated with department directors to understand their problems and propose IT solutions within their budgets.
Worked with management to develop policies to address IT trends and challenges.
System Migrations
Led three Exchange migrations ending with Exchange 2007.
Led migration from Novell 4.1 to Windows Server 2000/2003/2008R2.
Led upgrades of users, data, domain controllers, and file/print servers.
EDUCATION
Oakton Community College, Niles, IL – 11/2011 to 06.01.2018
AS/CN ( Computer Networking degree )
CERTIFICATION
CompTIA A+ Server+ Network + Security +, HDI
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