Change Management Data Analysis

Kevin Mubanga

Location: Metro Atlanta

Cell: 404-***-****

Email: *********@*****.***

https://www.linkedin.com/in/kevinmubanga/

PROFESSIONAL SUMMARY

Strategic product delivery and transformation consultant with 8+ years of experience in end-to-end product implementation, process optimization, and stakeholder engagement across banking, financial services, insurance, and technology industries. Proven ability to manage cross-functional teams, deliver scalable SaaS and platform solutions, and execute change management initiatives. Certified in Agile and Lean methodologies. Adept at ensuring delivery feasibility, optimizing operations, and aligning digital product roadmaps with business objectives.

CORE SKILLS

• Product Delivery Management

• Agile Product Ownership (Scrum, SAFe)

• Cross-Functional Team Leadership

• Change Management and Readiness

• Platform Operationalization and Release Planning

• Product Lifecycle and Roadmap Management

• Business Requirements Gathering and Analysis

• Stakeholder Engagement and Communication

• Risk, Compliance, and Controls Adherence

• Data Analysis and KPI Reporting

• Tools: Jira, Confluence, Rally, Microsoft Suite (Excel, PowerPoint, Visio)

• Certifications: PSPO I (Scrum Product Owner), Lean Six Sigma Green Belt PROFESSIONAL EXPERIENCE

Experis Strategy & Consulting, Greater Atlanta Area May 2021-current Principal Consultant

• Manage end-to-end product delivery for Fortune 500 clients, including intake, feasibility analysis, sprint planning, and product release coordination.

• Lead strategic implementation of AI-powered automation platforms with projected cost savings exceeding $4.6M annually.

• Facilitate change management activities across business and technical teams, including training, documentation, and user support.

• Execute product roadmap development, backlog grooming, dependency management, and performance monitoring using Agile methodologies.

• Conduct QA testing and lead defect triaging sessions, ensuring delivery quality and alignment with business goals.

• Collaborate with cross-functional partners in technology, operations, and compliance to drive platform enhancements and delivery efficiencies.

CAPGEMINI US, Atlanta, Georgia June 2018 – June 2021 Consultant

• Led delivery of enterprise digital enablement initiatives across insurance, energy, and retail sectors with budgets up to $3M.

• Coordinated multi-phase SaaS and HR platform rollouts, managing all aspects of delivery including requirements gathering, documentation, sprint execution, and release planning.

• Partnered with product owners and engineering leads to define business processes, establish KPIs, and improve deployment outcomes.

• Drove stakeholder alignment through regular reporting, risk mitigation planning, and continuous feedback sessions.

• Supported post-deployment operations, developed user training materials, and managed knowledge transfer across functional areas.

Bank of America – Kennesaw, GA. July 2012 – January 2015 Account Manager / Project Analyst

• Oversaw risk-focused operational projects, including fraud detection enhancements and reporting automation.

• Coordinated implementation efforts with internal teams to reduce inefficiencies and improve fraud mitigation processes.

• Delivered data-driven reports to leadership to inform product optimization and process improvements, resulting in a 20% operational efficiency gain.

EDUCATION

Georgia Institute of Technology – Scheller College of Business, Atlanta, GA Bachelor of Science in Business Administration – Concentration: Marketing VOLUNTEERING & LEADERSHIP

• Trail Running Club – Organized community trail runs and events to promote physical and mental wellness.

• Mentor – Guided high school students in programs, focusing on technology and career development.

• Community Outreach – Supported local food banks and fundraising initiatives for underprivileged communities. INTERESTS

Trail running, obstacle races, swimming, strength training, basketball, chess, reading, exploring new cultures and cuisines.

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