Customer Service Business Management

Tanweer Haque

Email: **********@******.*** Tel: 073********

I am a confident, hardworking and reliable person; I can always multitask and co-operate with different people. Currently a student at Arden University studying Business Management. I have well developed customer service skills where I can confidently speak to customers without any hesitation, and I am able to quickly react to their needs. Also I am currently working at Ruchi Restaurant during the weekend but looking for a job role during the weekdays full time to be able to gain more knowledge in teaching as well progressing my career in Education.

Experience:

Ruchi Restaurant-Waiter-PART TIME (01/2019- Present)

• Presenting menu and provide detailed information when asked (e.g about portions, ingredients, or

potential food allergies)

• Take accurate food and drinks orders, using a POS ordering software, order slips or by memorisation

• Supporting a team of waiters and waitresses to deliver food which shows organisational and

multitasking skills, with the ability to perform well in a fast-paced environment

• Alongside the waiter, I also help the manager with monitoring and responding to customer feedback.

Great bear warehouse

HG Care- Office Admin- (02/2024-01/2025)

• Complete service user reviews over the phone and face-to-face

• Create and send out invoices

• Create health care assistant rota (daily, weekly, monthly)

• Audit service user communication books

• Complete health care interviews

• Apply for DBS

Key Skills-

· Able to work under pressure

· Customer orientated

· Professional and friendly

· Take care and pride in all aspects

· Good IT knowledge

· Strong organisational skills

· Excellent communicator

Education-

The Radclyffe School

• Maths- (4)

• English- (5)

• English literature- (4)

• Art- (6)

• Hospitality- (4)

Oldham College

• BTEC Level 3 Business- (MMM)

Arden University College

• Business Management

Hobbies and Interest-

In my free time I enjoy being active by being involved in different types of sports with my friends and family, I enjoy playing football and badminton, I attend extra activities programs at the local leisure centre.

Contact this candidate