Customer Service Sales Consultant

Denise Ashman

**************@*****.***

Cell: 267-***-****

Objective To obtain a position that will enhance my skills as well as enable me to develop the necessary tools to support my goals in the dental field Experience

ClearChoice 10/9-present Implant Sales Consultant

• Achieved consistent sales targets by effectively communicating the benefits of ClearChoice implants to potential clients

• Developed and maintained strong relationships with clients through excellent customer service and follow-up

• Conducted comprehensive consultations to understand the clients’ needs and provided tailored implant solutions

• Collaborated with interdisciplinary teams to ensure seamless and coordination between sales, clinical, and administrative processes

• Stayed updated on the industry trends, competitor products, and advancements in dental implantology

• Utilized strong communication and presentation skills to educate clients on the ClearChoice implant process and address concerns

• Demonstrates proficiency in managing sales pipelines, tracking leads, and utilizing CRM systems

• Participated in ongoing training and professional development to enhance product knowledge and sales techniques

Dental Coaching/Consulting 03/23-present

• Assessed the practice financials, finance companies currently utilized as well as marketing and clinical processes for areas of improvement

• Developed a plan for production and clinical quality improvements. Recommended changing of finance companies where needed as well as working with treatment planners on how to close on a treatment

Ac Dental/Smartarches 04/2022-03/2023 Lead Patient Ambassador

• Responsible to travel between five office locations to train and assist managers/treatment planners how to present and close on treatment with All-on-4 and more complex implant cases

• Responsible for research and choosing of the finance companies to be utilized by all locations so I could find the best rates for patients and the offices

• Taught staff how to schedule surgeries, get medical clearances, and coordinate anything else the anesthesiologist would need

• Ordered controlled substance for anesthesia

Denise Ashman

**************@*****.***

Cell: 267-***-****

• Assisted with producing marketing ideas to increase collections and patient flow

• Assisted with keeping reports throughout the year to see each office’s stats

• Ordered implant supplies

• Helped launch new offices-ordered any supplies that were needed, signed up the finance companies with each location, treatment planned until each trainee was ready to present on their own

Ac Dental/Smartarches 05/2013-03/2023 Office Manager

• Supervised staff and oversaw the daily office operations

• Payroll, accounts receivable, developed and enforced office policies

• Responsible for the overall achievement of Production and Collection Goals

• Presented all treatment plans and assisted patients with making financial arrangements

• Ordered office supplies and maintained clinical inventory

• Staff schedule, interviewed, hired and handled disciplinary actions

• Credentialed doctors

• Set up all All-on-4 surgeries for the doctor, anesthesiologist, and lab technician (when needed)

• Electronic claims, fast attach, and preauthorization

• Software experience Denticon, Eaglesoft and Dentrix

• Marketing-helped with marketing on Facebook and created mailers to send out for EDDM

Dr Stanley Dubin/A1 Family Dental 03/2008-05/2013 Dental Office Manager

• Responsible for the day-to-day supervision of office staff and schedules

• Overseen General Dentistry and Orthodontics

• Payroll

• Financing

• Ordered Supplies

• Assisted with marketing

• Software- Dentaweb

• Prepared and held monthly team building meetings

• Responsible to oversee overall achievement of overall production and collections Education Delaware Valley of Medical and Dental Assisting 09/01-06/2022 Community College of Philadelphia 2009-2012

Denise Ashman

**************@*****.***

Cell: 267-***-****

Certifications CPR Certified

Pennsylvania Xray Certified

References Upon Request

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