Human Resource Technical Training
Resume:
Robert S. Benjamin
Sun City West,
AZ 85375
Phone: 716-***-****
About:
Over 20 years of broad-based Job Corps experience helping young people achieve their academic and training-related goals. Job Corps management experience including Corporate Office Management, Proposal Writing, Academics, Career Technical Training, Career Transition, and Human Resource Management. Expertise in budget management, process management, and statistical data analysis to maximize performance outcomes. Highly experienced in creating a performance driven culture of excellence and positions throughout the organization implementing curriculum to meet emergent student needs. Skilled trainer, presenter, and facilitator with a commitment to high standards and integrity. Dedicated to both student and staff development, having mentored staff to achieve higher management positions within the organization.
Education:
M.S., Human Resource Management, 1999
International College of the Cayman Islands, Grand Cayman B.W.I.
B.A., Social Studies / Secondary Education, 2003
State University of New York at Fredonia, Fredonia N.Y.
B.S., Communications, 1992
State University of New York at Fredonia, Fredonia N.Y.
Related Experience:
Director Career Development Corporate Office (remote)
February 2023 – January 2025 Career Systems Development (CSD), West Henrietta, N.Y.
• Responsible for the oversight of all aspects of CSD Job Corps Centers’ individual Career Development Programs including performance, PRH compliance, development of new Career Technical Training Offerings, management staff training, auditing, and data integrity.
• Highly experienced in creating a performance driven culture of excellence and implementing innovative programs and initiatives to meet emergent customer needs.
• Skilled trainer, presenter, and facilitator with a commitment to lofty standards. Dedicated to both student and staff development, having mentored staff to achieve higher management Served as a consultant to assist other Job Corps operators and partners in problem solving, PRH compliance, performance management, data integrity, and staff training.
• Pursued and negotiated with new High School Diploma providers, community partners, community colleges, career training programs, adult education providers, and other third party educational resources to ensure CSD Job Corps Centers are providing a dynamic and enriching learning environment with the skills and certifications students need to be employable and competitive in tomorrow’s workforce.
Director of Publications and Quality Assurance
July 2018 – February 2023 Odle Management Group LLC, Scottsdale, A.Z.
• Responsible for the development of government contract proposals
• Oversight of Career Transition Readiness quality assurance and assistance in the monitoring and direction of individual contract performance
• Responsible for the writing and development of corporate and Job Corp Center plans, policies, and procedures ensuring compliance with government contracts, the PRH and the direction of government oversight.
• Responsible for the Training of staff in the areas of CTS and OA Management as well as participation in the conducting of COCAs.
Career Pathways Manager
March 2017 – June 2018 EMC Phoenix Job Corps, Phoenix, A.Z.
• Responsible for overall administration of academic, vocational, ELL, and disability programs to include budget management, staff development, staff assess, and individuals goal attainment.
• Developed partnerships with local area employers for both placement and Work Based Learning opportunities.
• Worked to establish new ACT placements and apprenticeship programs with local colleges, universities, unions, and employers. Examples include but not limited to:
MaricopaCounty Community College
Local Iron Workers Union
Extreme Drywall of Phoenix
• Responsible for overseeing the completion of many center specific beautification projects utilizing the Career Technical Training (CTT) trades. Projects include but are not limited to kitchenette installation in the dorms, landscaping, refinishing of center facades, painting projects, and building restorative maintenance.
• Supervising the operation of Career Technical Training programs in the Business Technology, Construction, Homeland Security, and Healthcare industries. These programs include but are not limited to CNA, CMA, Building Construction Technology, Carpentry, Cement Masonry, and Plastering.
Career Development Director
September 2010 – March 2017 CSD Cassadaga Job Corps, Cassadaga, N.Y.
• Expertise in budget management, process management, and statistical data analysis to maximize performance outcomes.
• Contributed to the improvement of performance outcomes from a ranking of 65th (out of 130 centers) in Oct. 2010 at the beginning of current assignment to a ranking of 7th in program year 2011-2012 and continuous top 25 performance in program years 2013-2016 by focusing on a culture of quality and continuous improvement.
• Supervising the operation of Career Technical Training programs in the Business Technology, Construction, Healthcare, and Hospitality industries. These programs include but are not limited to CNA, Pharmacy Technician, LPN, Electrical, Plumbing, and Culinary Arts.
Academic Manager
September 2006 – September 2010 CSD Cassadaga Job Corps, Cassadaga, N.Y.
• Administered and managed all center academic programs and attainment of all government and contractor-established goals
• Received 100% in Academics and 97% in Career Technical Training on last corporate Data Integrity Audit, with consistently high ratings on all Corporate and Regional Office Assessments.
Human Resource Manager
September 2005 – September 2006 CSD Cassadaga Job Corp, Cassadaga, N.Y.
• Responsible for coordinating recruitment, hiring, terminations, remediation, dispute resolution, DOL required training, and preserving organizational culture.
• Successfully maintained center compliance with all company policies, as well as state and federal labor laws.
• Rolled out the annual benefit plan to all 140 employees and conducted open enrollment.
• Administered and tracked FMLA, funeral leave, EEO complaints, and workman’s compensation claims acting as liaison with insurance providers.
• In cooperation with corporate human resources provider wrote and revised corporate human resource policies and updated the company handbook.
• Coordinated and implemented on site training for new employee assessment system and all bi-annual training activities.
Human Resources Assistant
March 2004 – September 2005 CSD Cassadaga Job Corps, Cassadaga, N.Y.
• Acting Human Resources Manager June 2005 - September 2005
• Facilitated orientation training and co-instructed employment ethics course.
• Instructed staff trainings on EEO and other employment related topics.
• Recruited quality candidates (composed job postings, newspaper ads, screened applicants, and participated in the interview process).
References available upon request
Contact this candidate