Executive Assistant Hr Generalist

Cynthia L. Turner

Cell: 650-***-****

Email: ************@*****.***

https://www.linkedin.com/in/cindyt333/

EXECUTIVE ADMINISTRATION

Highly motivated, organized, and accomplished Executive Assistant supporting C-level executives in various startups, venture capital, high technology, and venture banking. Provide Office/Facilities Management and Human Resources in various work environments supporting fast-paced and high-demand organizations. Independent problem-solver exercising initiative and ability to multi-task while maintaining an emphasis on quality. Meticulously organized to take charge of top priorities and provide the highest caliber of executive support.

PROFESSIONAL EXPERIENCE

REDW, LLC, Albuquerque, NM - Temp/Contract position 8/2023 - 10/2023

● Supported CEO, COO, and BOD - Executive Assistant Various Part-time/Contract positions, Albuquerque, NM 2-22-2023 POWER FORD, Albuquerque, NM 5/4/2022 - Present

Power Ford in Albuquerque Recognized as a President's Award Winner by Ford Motor Company

● Supported CEO and COO - Executive Assistant

SECONDMUSE LLC, Albuquerque, NM 11/11/20 - 7/15/21 Global Office Administrator / HR Generalist

● Provided EA support to Co-CEO for 5 months; served as Global HR Generalist

● Facilitated overall function and coordination of our distributed office and virtual teams, and served as supportive infrastructure for our project teams to create lasting impact across the globe.

● Focused on physical and virtual office settings, thrive on creating and implementing new processes ● Served as a supportive partner to our client-facing project teams and the Global Operations team to communicate and execute the administrative needs of our teams to support their success and our global impact.

● Utilized company-wide best practices, capturing project and organizational learnings, and participated in sharing learnings across project teams and the broader company.

● Arranged meetings, conference calls, and appointments as well as domestic and international travel for internal operational teams

● Responded to and triage requests in an accurate and timely manner.

● Provided all HR/People Operations administration: Recruiting, Offer Letters, Benefits, Onboarding, all Intranet Updates/maintenance

DESCARTES LABS, Santa Fe, NM 11/06/18 - 04/2020

Executive Assistant

● Provided administrative and business support to the Head of Product and Head of Engineering in addition to other members of the executive management team.

● Serve as an effective gatekeeper; prepare well-researched and accurate documentation; extensive domestic and international travel, heavy calendar management and efficiently handle daily office tasks. RINCHEM CO., INC., Albuquerque, NM

Executive Coordinator 3/2017 – 11/2017

● Supported high-level executive administration to President, CFO, and VP’s including calendar management, and extensive International Travel coordination.

● Served as Facilities management liaison including all construction and space planning ● Managed company-wide morale/team-building events for multiple facilities

● Attended weekly executive meetings to ensure follow-up and tracking management of action items for executives

● Coordinated and attended Board meetings taking minutes and tracking action items LOCOMOBI (formerly QuickPay Corp), San Francisco, CA 2013 – 2016 Operations Manager

● Managed day-to-day operations of a small startup of 20+ employees Supported the CEO and CFO with HR, project management, stock management, event planning, and administrative duties.

● Effectively and efficiently managed customer support for the QuickPay mobile App.

● Implemented a new cloud-based customer service platform using Zendesk and best practices, handling daily customer support inquiries and providing product training and enhancements to customers, operators, and owners. ● Worked closely with the engineering product teams to report/solve bugs and assist with building new features ● Organized all Board of Director meetings and managed Investor relations

MICROSOFT CORPORATION, Bing Development, San Francisco and Sunnyvale, CA 2007 – 2013 (Formerly Powerset, Inc., acquired by Microsoft 2008)

Executive Business Administrator, Partner Architect, Search Development

● Provided exceptional Executive-level support and complex calendar management through strategic prioritization for the Principal Architect and his organization of over 250 employees in CA and WA ● Provided strong planning and organizational skills, business insight, and the ability to anticipate the needs of a diverse organization

● Planned and coordinated all domestic and international travel plans end-to-end including the proactive anticipation of any logistics and itineraries

● Extensive Event Planning

● Worked closely with the Business Manager to deliver processes, leadership/All-Hands meetings IronPort SYSTEMS, San Bruno, CA 2004 – 2006

Executive Assistant, CEO, and Executive Team

● Provided high-level executive administrative support to the CEO, CFO, and executive management staff.

● Extensive international travel coordination includes implementing a new T&E Policy and a new corporate online travel booking tool roll-out.

● Successfully managed and executed all corporate events, including the implementation of a first-time sales incentive program.

PICARRO, INC., Sunnyvale, CA 2003 – 2004

Office & Human Resource Manager

● Provided Human Resource services for a staff of 80 employees.

● Responsible for all hiring/termination procedures, all benefits, and stock option administration. ● Designed and implemented company policies and procedures

● Provided executive-level support to the CEO and Executives PROSPECT VENTURE PARTNERS, Palo Alto, CA 2002 – 2003 Executive Assistant, Managing Partner, and Co-Founder

● Served as the right hand to the Managing Partner to maximize his efficiency by managing all calendaring, extensive travel, and communications with various Portfolio companies and the CEO.

● Maintained complex meeting and event schedules for board meetings, conferences, and speaking engagements ● Served as office manager and handled all facilities-related issues. ARISTASOFT CORPORATION, San Jose, CA 1999 – 2002

Executive Assistant to CEO and CFO, Facilities Manager

● Supported the CEO and CFO in a high-energy start-up work environment while executing a high degree of confidentiality and initiative.

● Extensive calendar management, meeting planning, presentation materials, coordination of board meetings, and corporate travel planning.

● Successfully organized and completed four (4) office moves within one year while planning the move of 3 offices to a new 93,000 sq ft. facility.

● Managed all space planning and building projects, and handled all HVAC, Electrical, office furnishings, and conference room maintenance.

● Designed EVAC/Safety Plan, and security policies, and assisted HR with Ergonomic Plan. American Telecorp / Ceon, Redwood Shores, CA 1993 - 1999 McCown De Leeuw Venture Banking, Sand Hill Road, Menlo Park, CA 1990 - 1992 Bank of America, San Mateo, CA 1998 - 1990

EDUCATION

Coursework in Business Administration

Kansas State University, Manhattan, KS,

CERTIFICATIONS

Human Resource Management Certification, American Electronics Association COMPUTER SKILLS

Proficient in PC Windows & Mac Environments HRIS Advanced skills MSFT Suite Google Suite Strong Internet & Research Skills

Zendesk JIRA ServiceNow Concur FreshDesk Slack JustWorks Engagedly Unanet Asana

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