LANA THOMPSON
CONTACT
I NTERESTS
EXPERIENCE
EDUCATION
***************@*****.***
CHEMISTRY
NATURE
COMMUNITY INVOLVEMENT
LISTENING TO MUSIC
MARVIN RIDGE HIGHSCHOOL
CUSTOMER SERVICE CLERK
Harris Teeter Kensington, NC January 2022 - May 2023 WESTERN CAROLINA UNIVERSITY
My time working in customer service allowed me to improve both communication and problem solving skills. I averaged a 35 hour work week in my junior and senior year in highschool. I had to resolve countless complaints, provide help when needed and most of all, do it with a smile on my face.
The majority of my job included:
Money Orders
Money Transfers (Ria and Western Union)
Lottery
Stocking
Schedule management
Providing customers with their needs
Operating POS transactions including credit, cash, debit, exchanges, checks.
Supported both opening and closing the store.
2019-2023
Graduated with a 3.5 GPA
EXPERTISE
MONEY OPERATIONS
PUBLIC SPEAKING
COMPUTER PROGRAMMING
CUSTOMER SERVICE
ADAPTABLITIY
TEAM MANAGEMENT
Majoring in Chemistry
2023- Current