Customer Service Supply Chain

Summary

Reliable and detail-oriented processor with a strong work ethic and experience in supply chain logistics, warehouse management, customer service, and general labor. Known for organization, attention to detail, and ability to learn quickly in dynamic environments.

Experience

DOLLAR GENERAL 11455 Eagle dr. Baytown tx 77523

Key Holder/Cashier 03/2024 - 12/2024

● Operate cash registers efficiently, processing customer transactions with accuracy and speed to ensure a smooth checkout experience ● Maintain a well-organized store by restocking shelves, arranging displays, and monitoring inventory levels to meet customer demand ● Perform opening and closing procedures, securing the store and managing cash deposits to maintain financial accuracy ● Provide excellent customer service, assisting customers with inquiries, product recommendations, and locating items within the store SUPPLY WAREHOUSE CHAINS 4001 Oscar Neldon hr Dr,Baytown tx 77523 Processor/General Labor 06/2023 - 01/2024

● Began as a picker, assembling pallets and organizing stock for improved efficiency ● Maintained cleanliness and organization across warehouse sections, ensuring safety protocols ● Promoted to order processing, handling inventory management, and preparing items for shipment ● Utilized wrapping, banding, and labeling techniques to secure items for shipping, reducing product damage during transit. Also I was processing for them as well . VELRO

Gas Station Clerk 09/2023 - 11/2023

● Managed store cleanliness, routinely checking and restocking merchandise ● Processed transactions accurately and provided prompt customer service at the checkout ● Assisted in monitoring inventory levels, placing supply orders to maintain stocked shelves ● Implemented daily cleaning and sanitation routines, upholding store health and safety standards AUTOZONE Houston, TX

Customer Service Associate 09/2021 - 05/2022

● Assisted customers in locating auto parts and provided knowledgeable product recommendations. ● Managed stock levels by restocking shelves and organizing products, ensuring inventory accuracy. ● Processed customer transactions, including account payments and cash deposits. ● Coordinated the pick-up and delivery of car parts to support local business accounts. ● Participated in store opening and closing procedures, balancing tills and securing funds. AMAZON STX4 1061 Red Bluff rd,

Warehouse Assistant 06/2021 - 03/2022

● Placed items in designated bins and organized inventory according to Amazon’s storage system ● Learned and followed Amazon's packaging protocols to ensure items were safely prepared for delivery ● Pulled items from the conveyor belt, categorizing them based on destination for distribution ● Assisted with quality control checks to ensure all outgoing products met company standards ● Supported team leads in optimizing storage space and improving operational efficiency PRIVATE CLIENT Houston, TX

Personal Assistant 03/2017 - 01/2020

● Provided reliable transportation and completed a variety of errands as requested by the client ● Procured office supplies and managed office inventory to meet day-to-day business needs. ● Handled administrative tasks, including answering phones and recording customer information accurately ● Acted as a liaison for the client, handling communication and scheduling ● Maintained a high level of discretion and professionalism in client interactions Education

SOUTH HOUSTON HIGH SCHOOL Houston

High School Diploma 12/2009

Stephanie Torrez

713-***-**** *****************@*****.*** South Houston, TX

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