Warehouse Associate Customer Service
Resume:
Miracle Arnold
Decatur, GA *****
****.*****@*****.***
Professional Summary
Accomplished Warehouse Associate with 5 years of experience in logistics and inventory management. Proven track record in efficiently preparing orders, maintaining safety standards, and optimizing warehouse organization. Demonstrated ability to enhance productivity through effective communication and teamwork. Skilled in order picking, packing, and shipping processes, with a strong commitment to delivering exceptional service and maintaining operational excellence. Willing to relocate to: DeKalb County, GA - Atlanta, GA - Decatur, GA Authorized to work in the US for any employer
Work Experience
Warehouse Associate
Amazon-Atlanta, GA
November 2020 to January 2025
• Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
• Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
• Checked inventory and selected products from specific locations based
• Picked and packed order items.
• Maintained tidy and clean work areas to promote optimal productivity and safety standards. Fuel Attendant
krogers-Atlanta, GA
June 2019 to August 2020
• Provide exceptional customer service by assisting customers with fuel transactions and inquiries, ensuring a positive shopping experience.
• Process fuel assistance applications and verify eligibility criteria in accordance with company policies and state regulations.
• Collaborate with store management to maintain compliance with safety and operational standards at fuel stations.
• Monitor fuel inventory levels and assist in inventory management to ensure availability and optimal service.
Customer Service
Long John Silvers-Atlanta, GA
March 2018 to November 2019
• Managed order taking, processing payments, and handling customer inquiries efficiently.
• Ensure timely and accurate food preparation and delivery.
• Resolved customer complaints and concerns with empathy and professionalism.
• Maintained cleanliness and organization of the dining area and service stations in compliance with health and safety standards.
• Assisted in training new team members on customer service protocols and restaurant procedures. Education
High school diploma
Towers High School
August 2015 to May 2019
Skills
• Organizational skills
• Load & unload
• Sales
• Order Picking, packing, palletizing, wrapping and processing
• Load & Unload (2 years)
• Communication skills
• Consumer service (3 years)
• Forklift
• Driving
• Food Preparation
• Good communication and teamwork skills
• Shipping & Receiving
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