Human Resources Talent Acquisition

MICHELE M. LYONS

Mobile: 740-***-**** **************@*****.***

www.linkedin.com/in/michele-lyons-9893057/

SUMMARY AND PROFILE

Strategic human resource leader with a creative drive and passion for building and inspiring exceptional, yet simple people-based solutions in support of company growth and success. Microsoft Office Suite (Word, Excel, Power Point, etc.), HRIS, ADP, Paycor, Kronos, People Soft experience. Leadership Competencies

Strategic Vision & Execution

Leadership Presence & Maturity

Communication

Change Management

Emotional Intelligence

Negotiation Skills

Coaching & Mentoring

Engagement & Retention

Business Acumen

Data Literacy & Analytics

HRIS Implementation

Digital Agility (systems)

Performance Management

Conflict Resolution

Talent Acquisition / Onboarding

Development & Coaching

Compliance

Employee Safety

Multi-Site / Remote Leadership

Organization Design

Training & Development

Compensation & Benefits

Mergers & Acquisitions

P&L Management

PROFESSIONAL EXPERIENCE

MY HR Dept.

(Customized people-based solutions for companies of all sizes.) Executive People Consultant, 2024 to Present

Advises clients on customized people strategies, conducting research, developing policies, and implementing HR programs to improve business performance.

Selected Accomplishments

Serve as external advisor to clients, managing the full life of HR projects, communicating effectively with clients and stakeholders.

Analyze data to identify trends and patterns, prepare and reviews reports on HR performance, and use data to support HR recommendations and decisions.

Ensure compliance with employment laws and regulations, develop and implement policies to mitigate legal risks and handles employee-related legal issues.

Assist with recruitment and hiring processes, develop and deliver training programs and manage employee relations and performance management.

Anomatic Corporation (2 years, CEO change)

(Anomatic produces innovative and sustainable packaging for today’s biggest brands.) Vice President, Human Resources, 2022 to 2024

Reporting to the CEO, responsible for providing leadership and direction to accelerate growth through focused and effective strategic people initiatives, providing vision to the Human Resources team while serving business partnerships.

Selected Accomplishments

Served as a member of the executive leadership team, instrumental in establishing top 3 strategic goals (big rocks) that align employees on company vision and mission.

Built an HR organizational culture with a high sense of urgency, a commitment to value added services and sense of accountability.

Achieved 95% increase in HRIS system use and staff efficiency, including use of ATS, new hire onboarding, open enrollment, performance management, LMS, policy administration (attendance and PTO accrual management), 401k enrollment, etc.

Reduced hourly turnover by 36% across company by setting reduction goals / metrics for each location, addressing inept policy and benefit programs, implementing frontline leader training, employee roundtables, new mission, vision and values facilitation and progressive coaching and performance management for employees.

Decreased recruitment costs by 70% in 2023 while improving position fill metrics, via full use of ATS, strategic use of recruitment tools and programs and eliminating low or no value recruitment spends.

Created Anomatic University, serving with a keen focus on Leader Development, including schools in culture, safety, leadership, compliance / policy, office, apprenticeships, personal finance and job training.

Built and implemented consistent and transparent compensation plan / strategy for organization.

Reduced cost of benefits by 23% while improving same programs to meet the needs / demands of employees through strong and effective partnerships with brokers and specialty drug programs.

Provided vision and strategic leadership in addressing the most critical human resources opportunities for the company through annual metrics and on-target, annual HR operational plan.

Quickly developed relationships and credibility with employees at all levels, consulting with senior management regarding key organizational issues related to the attainment of business plans.

Monitored the evolving government influences on management policies and practices, ensuring company compliance.

Oneida Hospitality Group (3 years / COVID bankruptcy)

(ONEIDA Hospitality Group is a distributor and marketer of high-quality foodservice and hospitality tabletop and small wares products hosting a collection of distinguished brands including Oneida, Update International, Tomlinson Industries, Focus Foodservice, Johnson Rose, and Co-Rect). Vice President, Human Resources, 2019 to 2022

Reporting to the CEO, an innovative and strategic leader responsible for development and execution of human resources strategy.

Selected Accomplishments

Created and executed people related strategies aligned with the specific needs of the business, strengthening organizational design and effectiveness.

Built strong and credible partnerships with peers that drive positive energy around change and accelerate people engagement, development, and teamwork throughout the organization.

Trusted advisor, thoughtful sounding board and business partner for the President and other business leaders, functioning as expert on people and organizational issues.

Championed performance improvement initiatives to define strategic direction for company, ensuring link to overall business objectives.

Simplified people practices, tools, and processes to allow for increased focus on people, customers, and profit.

Lead company Human Resources strategy, seeking solutions to key business challenges, identifying specific skill, resource requirements and success metrics.

Ensured delivery of education curriculum for organization and effective strategy for future development needs.

Ensured compliance with pertinent regulations, industry trends, best practices, new developments, and applicable human resources laws, coordinating formal litigation and work with external counsel.

Responsible for company benefit plans, renewals, rollouts and communication, performance management and compensation, merit, bonus, and relocation.

Drove the company’s succession and career planning process by assessing current leadership depth, making recommendations on readiness and potential for promotion.

Oversaw recruiting and selection process, ensures effective selection criteria. Donatos Pizza (4 years)

($200 million brand with a rich history and a tradition for innovation, growth and a deep and personal connection with associates, customers, and community).

Vice President, People Services, 2015 to 2019

Reporting to the COO, a senior forward-thinking leader responsible for continuous human resource improvement strategies that drive a “People First” culture and support aggressive business growth for Donatos restaurants and Jane Dough Foods manufacturing.

Selected Accomplishments

Developed people strategies in alignment with the needs of the business.

Built a team of 8 to provide strategic Human Resource and Education solutions scalable in both company and franchise restaurants.

Created and implemented a “Black Brick Succession Pathway” of opportunity to inspire internal succession and growth.

Lead company Human Resources strategy, seeking solutions to key business challenges, identifying specific skill, resource requirements and success metrics.

Customized compensation and performance accountability programs that encouraged growth.

Oversaw and collaborated in the design and execution of Donatos University programs that contribute to professional and personal growth (financial wellness) and connect people to our goals, mission, vision, and values.

Built strong operational relationships that created positive energy around change to accelerate engagement, development, and cross-functional teamwork.

Responsible for company benefit renewals, communication, employee safety, employee relations, performance management and compensation, merit, bonus, relocation program and education.

Ensured compliance with pertinent regulations, industry trends and applicable human resources laws.

Oversaw recruiting and selection process, ensuring effective selection criteria. FootSmart, LLC. (Company closed/bankruptcy)

($200 million leading specialty retailer and producer of branded premium footwear and foot health products marketed under Footsmart.com and Benchmark Brands). Head of Human Resources, 2014 to 2015

Reporting to the CEO of an entrepreneurial organization, a demonstrated Senior Talent Leader with a creative drive and passion for building and inspiring exceptional people-based solutions that define and support company success and growth

Selected Accomplishments

Lead a team of 6 direct reports with a sense of urgency to provide strategic solutions that would complement the overall needs of the business.

Trusted advisor to executive team, supported leaders in an extremely volatile and high-stress environment.

Responsible for leading team members in the areas of recruitment, staffing, employee safety, annual benefit renewals, compensation planning, succession, training & development, employee relations, HRIS, analytics. Harry and David Operations, Corp. (18 years)

($500 million multi-channel specialty retailer and producer of branded premium gift-quality fruit, gourmet food products and other gifts marketed under Harry and David, Wolferman’s and Cushman brands) Director, Human Resources, 1997 to 2014

Reporting to the SVP, HR, and a demonstrated leader of people-based solutions supportive of company preparedness for growth

Selected Accomplishments

Led a team of 8 year-round direct reports and a total of 65 seasonal HR team members across 3 locations.

Supported corporate, remote, retail stores, B2B, wholesale, distribution, and call center environments.

Annual high-volume talent acquisition operation in Eugene and Medford, Oregon, and Hebron, OH

Positive employee experience for significant holiday returnee rate and top talent succession & retention.

Member of the Hopewell Leadership Committee (HLC) leading Ohio Operations.

Developed, communicated, interpreted, and applied people policies and procedures through team members.

Developed annual human resources strategic plan that drove process improvement, efficiency, and accountability metrics.

Developed Performance Management policies and Individual Development Program (IDP) for the organization.

Responsible for company rollouts, communications, employee safety, employee relations, performance management and compensation, merit, and training & development. FedEx Ground, Inc. (Roadway Package System)1988 to 1997 (9 years)

(Billion-dollar non- union small-package ground transportation Company) Director, Human Resources, Regional Human Resources Manager, Human Resources Generalist Selected Accomplishments

Began in an Operations Supervisor role in Columbus, Ohio while in college, graduated and moved to open new Toledo, Ohio hub in HR Generalist role, completed master’s degree at University of Toledo, then promoted to Regional Human Resources Manager in Denver, Colorado, then promoted to Director of Human Resources in Columbus, Ohio.

EDUCATION

Miami University, Oxford, Ohio

Bachelor of Science, Business Psychology

University of Toledo, Toledo, OH

Master’s in Education, Human Resource Management & Training

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