Customer Service Retail Sales

Susan Johnson

Rome, GA *****

************@*****.***

+1-762-***-****

Work Experience

Customer Service Associate

Domino's-Rome, GA

January 2025 to Present

• Provided exceptional customer service by addressing inquiries, resolving complaints, and ensuring customer satisfaction

• Demonstrated strong product knowledge to assist customers with making informed purchasing decisions

Fabrication department

Czarnowski-Austell, GA

February 2022 to February 2023

Retail Sales Associate and assistant manager

Family Dollar-Cedartown, GA

March 2019 to January 2022

• Provided exceptional customer service, ensuring a positive shopping experience for all customers

• Built strong relationships with repeat customers, resulting in XX% increase in customer loyalty

• Maintained accurate inventory records and conducted regular stock checks to prevent out-of-stock situations

• Collaborated with team members to create visually appealing merchandise displays that increased sales by XX%

• Handled cash transactions accurately and efficiently, maintaining a balanced cash drawer at the end of each shift

• Resolved customer complaints promptly and effectively, ensuring high levels of satisfaction and repeat business

• Utilized upselling techniques to maximize average transaction value by XX% Education

High school diploma

Pedro Menendez High School - Saint Augustine, FL

January 2007 to November 2011

Skills

• Customer service

• Communication skills

• Cash handling

• Phone etiquette

• POS

• Stocking

• Cash register

• Sales

• Basic math

• Retail math

• Retail sales

Contact this candidate