Administrative Professional
Resume:
Eileen Pesce
Administration Professional
******.*.*****@*****.***
PHONE
Skills
Personal Services
Administrative Assistant
Executive Support
Microsoft Office
Microsoft 365
Google Workspace
Google Maps
Order Processing
Front Office
Accounts Payable
Clerical Works
Communication
Inventory Control
Filing
Customer Service
Microsoft Excel
Accounts Receivable
Procurement
Problem Solving
Receiving Procedures
Creativity
Adaptability
Reliability
Information Management
Administrative Functions
Travel Arrangements
Expense Reports
Scheduling
Talent Management
Concur Travel
Education
Work Experience
Feb 2023 - Present
Cranberry, PA
Delivery Ambassador
Edible Arrangements
Accurately delivers Edible products to customers in an efficient, courteous, and timely manner
Gathers and organizes delivery tickets by location Logs tickets in the computer system
Loads product in the delivery vehicle
Safe operation of delivery vehicles or personal vehicle Ability to read a map and route locations independently Organizes most efficient routes
Excellent interpersonal skills, professionalism in dealing with team members, public, and customers
Computer skills including Microsoft software
Ability to lift and carry objects of varying weight Mar 2022 - Jan 2023
Coraopolis, PA
Administrative Assistant II
Dicks Sporting Goods
40-50 Hours / Week
Performs administrative duties requiring experience, skill, and knowledge of organization policies and practices
Serves as an effective administrative partner to support Technology leadership at the Vice President level
Serves as teammate within the Technology administrative team, working together to support the department's business objectives Provide assistance in managing and organizing calendars, scheduling meetings, preparing correspondence and reports, travel arrangements, expense reporting and invoice processing Planning and executing team events and assisting with department- wide Tech events
Schedule and coordinate external and internal meetings and working sessions
Screen telephone calls and email correspondence
Receives and directs visitors as needed
Assist with new hire onboarding process and scheduling including ordering equipment
Organize travel itineraries and coordinates related arrangements Draft routine and non-routine correspondence, memoranda, reports, etc
Support Technology administrative team as backup as needed; other Education
B.F.A.
Drawing
Edinboro University of
Pennsylvania
assigned projects as needed
Career pause
October 2017 - April 2022
I took time away from my career to grow and care for my family. Aug 2015 - Oct 2017
Pittsburgh, PA
Office Manager/Administrative Assistant
APA Exposition Services
All Office Management and Receptionist duties
Serve as the main point of contact for all customers and all events Provide superior customer service when dealing with other companies and customers
Receive and review all RFP’s (Request For Proposal) with the owner Create and process all quotations for customer requests Maintain full company schedule for all jobs
- Includes meeting with all departments to keep all employees on task for each event
- Creating event pull sheets for items required for delivery
- Verifying that all inventory is returned from each event
- Create exhibitor packets for all large events
- Answer all customer questions regarding event details
- Collect all customer orders and payments
- Verify that all show freight received has the proper order paperwork provided for it
- Contact customer if any required information is missing
- Maintain order spreadsheets to ease the delivery and set up process
- Mail or E-mail all final receipts upon completion of each event In charge of accounts payable and receivable with all companies and brokers, including management of accounts sent to collections Assist in the management of the shipping and receiving department.
- Receive freight and materials not requiring a forklift Complete daily receiving manifest updates
- Schedule all freight pickups for outbound materials Create Excel Spreadsheets and keep track of business documents Filing, Scanning, Emailing correspondence and other office duties as needed
Operations Manager Aug 2012 - Aug 2015
All American Events Pittsburgh, PA
General Office Management and Receptionist duties
Order processing and inventory control
Shipping and receiving of all items from daily ticket shipments to received merchandise quality control.
In charge of accounts payable and receivable with all companies and brokers
Provide excellent customer service when dealing with other brokers and customers
Manage Ebay accounts and sales as well as sales through other sites such as craigslist
Create Excel Spreadsheets and keep track of business documents Manage and maintain purchasing software and price items being bought in to increase resale profitability
Filing, Scanning, Emailing correspondence and other office duties as needed
Managed the cleaning services for multiple offices Mar 2010 - Apr 2012
Mc Kees Rocks, PA
Owner’s Assistant
ADS Lighting and Staging
Responsible for running payroll and handling customer quoting and billing
In charge of accounts payable and receivable
Travelled to job sites to help with the set up and tear down of lighting displays for events in and around Pittsburgh
This position required outstanding customer service, patience, and endurance
Required a strong ability to meet client expectations in a limited time frame while maintaining professionalism
May 2011 - Aug 2011
Cranberry, PA
Chiropractic Assistant
Newman Chiropractic
Greeting patients and handled all aspects of their visit from Account processing and maintaining of patient payments and insurance billing
Maintained patient appointments and Doctors schedules Front office work such as filing, faxing, billing, computer, and telephone work
Strong customer service skills were required
Mar 2008 - Nov 2008
New York, NY
Flight Attendant
Delta Airlines
Customer service and safety were my primary duties as a Flight Attendant
With this job I was able to handle any range of situations from customer issues to in-flight emergencies
I was able to work with and meet the needs of all types of passengers. Customer Service, Communication, and Problem Solving are three major skills I was able to apply to this position.
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