Customer Service Office Manager
Resume:
Eve M. Smith
Customer Resolution & Support
I am searching for a remote position that
will allow me to use the many years of
customer service, support, conflict
resolution, and administrative
management experience.
Experience Education
May 2022- Present
Office Manager & Customer Service Guttz’s Performance My primary role included: Scheduling routine maintenance and services on many different types of vehicles, Preparing estimates based on labor hours required, Documenting all work orders accurately into the computer system, Ordered all necessary parts and supplies needed per request and through daily inventory performed by myself, Investigated customer complaints and resolved them before getting to the point of direct contact with our technicians, Demonstrated ability to manage customer relations and provide outstanding customer service.
June 2017- May 2022
Executive Assistant Abbott & Smith Business Consultants My daily duties were to do whatever was asked of me as far as overseeing travel and meeting accommodations, Planning all events for the company, Overseeing the office staff, and to be the final stop as far as client complaints and conflicts in order to keep our many international and domestic clientele satisfied.
October 2011- May 2017
Owner OCD Pros
I owned my own residential cleaning company which I ran out of my home and only had 1 employee other than myself. It was started as a way to be home while my children were too young to be in school and to not lose income.
January 2009- September 2010
A.S. in Clinical Medical
Assisting
Keiser University
Skills
Creativity
Leadership
Organization
Problem solving
Teamwork
Contact
235 Hickory Flat Rd
Alpharetta, GA 30004
********@*****.***
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