Staffing coordinator

Theresa Antonio

*** ******** ******, ** *****, NY 10459 718-***-**** *****.**********@*****.*** EDUCATION:

CUNY – Lehman College, Bronx, NY

Bachelor of Science in Health Services Administration, February 2020 Regent University College of Science and Technology, Accra, Ghana Bachelor of Science in Management with Computing (Human Resources Option), April 2010 WORK EXPERIENCE:

Staffing Coordinator February 2024 – Present

Isabella Center for Rehabilitation & Nursing Care Manhattan, NY

• Receive all Agency invoices and reconcile with the company clock time detail

• Return invoices found to have discrepancies to the Agency for correction

• Send check request to COO for sign-off and then to finance for payment

• Ensure timely and accurate payment of Agency invoices

• Attends all necessary training meetings

• Work closely with the medical office to assign escorts to Residents going on medical appointments on a daily basis.

• All other duties as assigned.

Staffing Specialist July 2023 – December 2023

Consilium Partners360 Bronx, NY

• Oversees staffing and supervised two staffing coordinators o Communicated with staff; organized key requests such as vacation and time-off, schedule changes, shift and unit changes, systems, and administrative duties. o Project manager in building staffing system

• Conducting interviews with candidates and assessing their skills, experience, and aptitudes for a position. Staffing Supervisor December 2020 – July 2023

Morris Park Rehabilitation & Nursing Center Bronx, NY

• Supervises and develops monthly staffing schedules for all shifts, all nursing units, Unit Managers, and Clinical Care Coordinators when/where applicable.

• Ensures schedules are balanced and consistent with coverage needs and vacancy rates.

• Responsible for publishing and distributing schedules promptly.

• Accommodates staff PTO requests, LOA/medical requests, jury duty summons, etc., as per policy and procedure; ensures requests have appropriate approval/sign-off signatures.

• Alerts the Staffing Manager, Director of Nursing, or ADON of possible coverage problems promptly. Suggests possible adjustments when necessary.

• Reviews call-outs from staff who will not be coming to work. Keeps records and adjusts all daily staffing sheets affected.

• Engages in routine problem-solving and can interpret policy within the staffing function.

• Interfaces and maintains a professional demeanor with supplemental staffing agencies to ensure compliance with documented staff levels.

• Maintains scheduling records and departmental files for all nursing employees.

• Ensures the nursing department's schedules are correctly entered into the timekeeping system, including call- ins, PTO, and regularly scheduled days on and off.

• Ensures all time is collected and recorded accurately - daily punches, benefit time, etc.

• Collaborates with Payroll to ensure the accuracy of employees’ time and rates.

• Ensures enrollment of Agency staff into the timekeeping system

• Reconciles and provides timecards every week to supplemental agencies.

• Reconciles additional personnel billing records/invoices every month upon receipt and forwards to accounts payable for payment to agencies.

• Provides telephone coverage for Nursing Office Staff.

• Maintains patience and a cooperative attitude in the face of conflict or discord among staff. Staffing Coordinator April 2020 – November 2020

River Spring Health Bronx, NY

• Develop and maintain daily schedules for all Nurses and CNA Staff by the patient census

• Submit weekly schedules and updates to designated units in the nursing home

• Communicate schedule changes to the RNs and CNAs, Nursing Managers, and Team Leaders

• Ensure proper and continuous licensure of all employees and maintain their credential

• Facilitate End of Day reports to CEO, Managers, Payroll

• Provide Nurses and CNAs with their coverage for all schedules in Kronos

• Develop plans that minimize OT and Agency usage

• Obtain medical reports and written approval for all staffing requests that are outside the general scope

• Manages and maintains the current Aide assignments in Kronos

• Oversees Census through SigmarCare and 6N

• Collaborate with human resources external agencies to recruit new employees and schedule orientation

• Reviews and approves RNs and Aides’ Vacations requests for accuracy

• Reviews and processes RNs and Aides FMLA (Family Leave of Absence)

• Reviews accident incidents and reports worker’s compensation to the workers' compensation board Health Care Administration Intern September – December 2019 BronxCare Health System Bronx, NY

• Greeted and welcomed patients in a polite manner

• Answered phone inquiries, direct calls and provided necessary company information; oversaw mail deliveries, packages, and couriers

• Performed clerical duties, taking memos, maintaining files, and organizing documents; photocopy, fax, etc., as needed

• Managed databases and input information, data, and records of patients

• Shadowed multiple office positions and trained in a variety of tasks such as scanning, updating, and filing medical records

• Talked to new mothers about their postpartum appointment and the importance of breastfeeding latch, asked if they have any idea about the birth control they intend to have or need a breast pump, or assisted them with anything they might need.

SKILLS:

• Knowledge of Microsoft Excel, Word, and PowerPoint

• Fluent in English and Twi languages

CERTIFICATIONS:

• Strategies for Crisis Intervention and Prevention – Revised (SCIP-R)

• Approved Medication Administration Personnel - AMAP

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