Mental Health Vocational Rehabilitation

Roxanne Frazier Smith CRC, MRC

702-***-**** ***************@*****.*** Fort Worth, TX

Education

Utah State University- Logan, Utah

Masters Degree-8/2017

Rehabilitation Counseling

University of Nevada Las Vegas-LV, Nevada

Bachelors Degree-5/2001

Communication Studies

Certifications

CRC-Certified Rehabilitation Counselor #295317-Valid 9/2022-9/2027 Professional Experience

Office of Injured Employee Counsel

Dallas, TX 3/1/2025-current

Advocate for Injured Employees (Ombudsman IV)

(40 Hours/wk.)

• Provide high-quality advocacy and caseload management services to injured employees of Texas.

• Assist and prepare the injured employee in mediations and/or formal hearings and provide routine updates to OIEC clients about the status of their claims.

• Educate the injured employee about the workers’ compensation dispute process and workers’ compensation law/rules.

• Assist with referrals to social services and other state agencies.

• Assist with obtaining supporting claim documentation from doctors.

• Maintain contact with insurance carriers and medical providers to identify and resolve disputes. Veterans Health Administration-Federal Health Care Center North Chicago, IL 4/24/2023-2/14/2025

Vocational Rehabilitation Counselor

GS 11-7 (40 Hours/wk.)

• Served as a Rehabilitation Counselor providing personal adjustment counseling, therapeutic rehabilitation interventions, and case coordination services towards increased independence.

• Used evidence-informed and evidence-based modalities to aid Veterans with severe disabilities, such as physical, psychosocial, psychological, or neurological barriers in achieving competitive employment, educational, and independent living goals.

• Conducted biopsychosocial assessments using medical records, pertinent disability documentation, observation and interviews with Veterans and their healthcare providers to generate personal, vocational, and educational histories.

• Selected, administered, and interpreted vocational and other psychometric instruments to evaluate abilities, transferable skills, functional capacity, labor market analyses, aptitudes, interests, values, preferences, and overall work resilience.

• Developed patient-centered treatment plans utilizing Specific, Measurable, Agreed upon, Realistic, and Time-Based (SMART) goals and provided ongoing assessment of Veteran's progress.

• Facilitated weekly employment group for psychiatric inpatient Veterans and Navy Recruits.

• Adhered to the professional rehabilitation standards of the Joint Commission and Commission for Accreditation of Rehabilitation Facilities (CARF). Veterans Benefits Administration

Chicago, IL 6/6/2022-4/21/2023

Vocational Rehabilitation Counselor

GS 12-1 (40 Hours/wk.)

• Performed initial rehabilitation evaluations, entitlement assessments, rehabilitation planning, problem-solving and adjustment counseling, case management, including the coordination of all rehabilitation services, case documentation, employment services, and, as necessary, the administration and interpretation of vocation testing.

• Provided services for employer consultation, employment development and placement, career counseling, and vocational planning and assessment.

• Combined data from diagnostic tests and medical records to give a comprehensive picture of strengths, weaknesses, capabilities, and interests to help Veterans find a suitable employment or independent living objective.

• Partnered with Vet Centers, career centers, local Disabled Veterans' Outreach Program, Specialists, Local Veterans' Employment Representatives, VA employment programs, and others to provide job search and placement services.

• Provided information and assistance with the Veteran Readiness and Employment program through individual and group therapy sessions.

• Conducted counseling using a variety of approaches, including Tele- counseling, depending on the needs of the Veteran.

• Partnered with administrators at schools, Vet Centers, military bases, and federal, state, and local agencies to determine the individual needs of service members and veterans and to provide essential assistance.

• Supported and monitored education and training programs towards successful employment outcomes, including caseload budget allocation of over $250,000+ annually. Shirley Ryan Ability Lab

Chicago, IL 9/27/2021-5/31/2022

Vocational Rehabilitation Counselor

(40 Hours/wk.)

• Provided VR Counseling and Guidance for leading rehabilitation hospital.

• Partnered with physicians and employers to help rehabilitated Individuals return to work.

• Supported short-term and long-term disability benefit coordination.

• Advocacy and coordination of workplace accommodations for Individuals with Disabilities.

• Adhered to the professional rehabilitation standards of the Joint Commission and Commission for Accreditation of Rehabilitation Facilities (CARF). Illinois Department of Rehabilitation

Peoria/Bloomington, IL-4/1/19-9/22/2021

Vocational Rehabilitation Counselor

(40 Hours/wk.)

• Assisted Individuals with Disabilities in addressing barriers to employment.

• Provided Job Development support services towards successful employment outcomes.

• Assessed for transferable skills of Clients and monitored labor market trends.

• Engaged in advocacy and instruction towards post-secondary education and vocational training.

• Served as VR Liaison for secondary education and transition aged youth with disabilities. Utah State Office of Rehabilitation

Provo, Utah-12/2016-7/2018

Vocational Rehabilitation Counselor

(40 Hours/wk.)

• Managed Client caseload of 80-120 Individuals with Disabilities.

• Provided VR Counseling and Guidance towards successful employment outcomes.

• Managed caseload budget allocation of $120,000 annually.

• Presented job readiness workshops to Transitioning Youth with Disabilities.

• Served as a VR Liaison for Community Partners and Stakeholders. Acqua Recovery

Midway, Utah-3/2016-11/2016

Medical Liaison

(30 Hours/wk.)

• Managed medication room for a residential substance use treatment facility.

• Supported successful rehabilitation for Individuals with significant substance use disorders.

• Maintained Client medication management records.

• Escorted Clients to and from medical appointments. ACCI Life Skills

Provo, Utah-10/2015-3/2016

Correction Facilities Program Coordinator

(20 Hours/wk.)

• Coordinated cognitive behavioral change orders for Criminal Offenders in prisons nationwide.

• Facilitated online purchase, grading and certification of instructional materials.

• Organized and implemented marketing campaigns.

• Managed correction facility Inmate accounts.

Utah Valley University

Orem, Utah-8/2014-6/2015

TRIO Educational Talent Search -Outreach Advisor

(35 Hours/wk.)

• Counseled 116 first-generation college-bound students aged 13-18 in (3) area schools.

• Developed and presented college preparation-themed lessons.

• Facilitated the college application and FAFSA process for graduating seniors.

• Responsible for recruiting and educating program participants.

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