Administrative Assistant Business Development

NTEBALENG ANNA TEANE CURRICULUM VITAE

Thetsane, Maseru 100 Lesotho

+266********/58476425

***********@*****.***

Professional Summary

Motivational person with 8 years of experience guiding medium- to large-sized teams to meet organizational objectives. A proven track record of developing and implementing realistic continuous improvement techniques. Competent in managing employee performance, including appraisals, training, and discipline. Committed to ensuring a safe and productive work environment. Dedicated, loyal, and customer-oriented supervisor possess strong knowledge of best practices and principles of employee coordination. Blends superb time management and organizational skills with attention to detail. Education

University of the People

Associate Degree in Business Administration

2025

University of Oslo

Introduction to DHIS2

2023

University of Stellenbosch

Certificate of Higher Education: Business Finance

2020

Moyeni High School

Lesotho General Certificate of Secondary Education (LGCSE) Junior Certificate (JC) 3rd class

2015

2013

Seliane Primary School

PSLE 2nd class

2010

Short Courses

OCIA: Fraud Awareness Compliance Training 2024

Harassment-Free Workplace: Creating a Positive Work Environment 2024 Safeguarding Program 2024

Code of Ethics and Conduct 2024

Global Data Privacy and Protection 2024

Introducing design thinking 2024

Learning and Development Professional Development and Career Progression Orientation 2024 Investing in family planning: Key to Achieving the sustainable development goals 2023 Investing in family planning: Key to Achieving the sustainable development goals 2023 Human Resource for Health (HRH): Principles and Practices 2022 HIV/AIDS Legal and Policy Requirements 2022

Improving Live of Young Vulnerable Children and Their Caregivers 2022 Bureau for Global Health Environment Management: Mitigation and Monitoring 2021 Protecting Life in Global Health Assistance and Statutory Abortion Restriction 2020 Trainings

Street Business School (SBS/BRAC)

Entrepreneurship

2022

Capacity Development and Support (CDS)

Financial Management 101&201

2020

Experience

Family Health International (FHI 360)

Administrative Assistant January 2024- March 2025

• Provide day to day professional, administrative support to the Operations and Finance unit.

• Answering the telephone with a professional and smiling voice and transfer where necessary and maintaining confidentiality of all the task and materials handling.

• Procure the goods or services needed and ensure that the vendor has delivered according to the PO, receiving invoices and following up on their payments.

• Taking minute’s during the meetings, typing, keeping documents in file and ensure all the emails are printed and filed as well, building and maintaining good relationships with the vendors.

• Monitor the development and updating of weekly/monthly workplans, project trackers and templates required for the unit and project meetings and coordinate, assist and submit weekly/monthly reports or any other reports as requested.

• Ensure that meetings and calendars within the department are up to date as well as scheduling and coordination of the unit appointments and meetings and coordinate travel arrangements and logistics.

• Schedule and coordinate team meetings, events and other similar activities on behalf of the unit and Lesotho Office, take notes/prepare minutes as well as follow up actions as needed. Assist in the preparation of business correspondence as necessary.

• Set up and maintain project record keeping and database systems for Finance and Operations unit and handle petty cash through an impress system, maintain and provide timely accountability at the end of month.

• Assist in the coordination of workshops. Ensure appropriate logistics such as venue, attendance lists, stationery, projector are in place for internal trainings and meetings. Manage front office, receive, attend to and direct visitors and staff.

• Ensure that the front office is well maintained and presentable in the manner that is pleasant and ensure that office facilities are well kept, supplies for the office are availed when needed.

• Ensure that the stores are well managed, and the records are well kept ensuring that all items kept reconcile with physical items.

• Offer logistical support to country office and program team in implementation of activities and ensure cleanliness and security at the office premise resulting in safety of staff and property. Centre for Impacting Lives (Karabo ea Bophelo (KB) Project) DREAMS Supervisor October 2020 to September 2023

• Promote the project and DREAMS to community stakeholders.

• Oversee and support Youth Mentors when implementing of DREAMS package (Social Asset, Building, Parenting, Economic Strengthening, and Financial Education.

• Assist in the recruitment process for Youth Mentors and Youth Facilitators in the communities and monitor, coach and provide feedback to Youth Mentors to develop their skills.

• Ensure the quality of programming through regular field visits and spot checks and organize and facilitate project events with local leaders, Youth Mentors, Youth Facilitators, and groups, as needed.

• Ensure timeliness and accuracy of Youth Mentors and Youth Facilitators service delivery and reporting.

• Verify the number of days that Youth Mentors and Youth Facilitators have worked and review data collection forms and reports and take action to improve project performance

• Coordinate the overall referral pathway process, including conducting reviews of the AGYW files and checklist completion, referral slips and follow-up, and any necessary follow-up.

• Track AGYW layering of services with both Community and Clinical services and service completion to ensure completion of both Primary and secondary packages.

• Report on success stories of the DREAMS implementation in the field that will be reported to USAID on quarterly basis.

Centre for Impacting Lives (4Children project)

Receptionist/ Admin Assistant October 2018 - September 2020

• Work closely with the finance officer to ensure even operation of finance/Admin issues.

• Greeting and directing visitors to the appropriate person and office, answers incoming phone calls, maintains a tidy reception area, provides accurate information, receives and distributes daily mail/deliveries, maintains office security, orders supply, updates calendars, schedules meetings

• Banking money, cheque receive and issuing receipts as required, payment of invoices, receiving and recording suppliers' documents through seeking approval.

• Arranges travel and accommodations and keeps records of office expenses. Performing other duties such as filing, photocopying, transcribing, and faxing. Also maintain office security by following safety procedures and controlling access through the reception desk.

• Processing project expenses claims, project payments and back reconciliation as well as other reconciliation tasks.

• Assist with the preparation of all support documentation for monthly expenses reports.

• Processing of all bank charges, travel claims, advances and bank reconciliation.

• Request quotations from vendors, matching invoices to statement and purchase orders to invoices.

• Check and scrutinize invoices for accuracy and good and order to ensure they are correct.

• Maintain an accurate and up to date inventory of all CIL property and provide monthly inventory list to the finance manager.

• Ensure monthly recurring expenses are processed for payment in the timely manner and in agreement with the finance officer, maintain a filing system as appropriate.

• Manage own work to enable monthly reporting process is done in a timely and accurate manner.

• Implementation organizational Register for the project and implementation of the Project Management Plan.

• Manage agenda/travel arrangements/appointments etc Centre for Impacting Lives (4Children project)

Assistant Social Worker July 2018 – September 2018 Identifying vulnerable households, developing care plans, and implementing comprehensive services for OVCs and their families. Data collection is done, and services like HTC and psycho-social support are provided. Ensuring community improvement teams are coached, and outreach initiatives are organized to support HTC. HIV and AIDS patients are linked to care and treatment. Referrals are given to stakeholders, and the role liaises with council leaders and government bodies. Empowering OVC households to improve their economic status and food and nutrition is also emphasized. Monthly and quarterly reports are provided to the district coordinator. National Identity and Civil Registry

Data Processing Officer August 2017 – June 2018

Managing data by ensuring an organization's data is collected, processed, and used in compliance with regulations and best practices. This includes managing data protection policies, responding to breaches, and maintaining records. It also involves organizing documents, preparing and coding data, and investigating discrepancies in files. It also involves operating computers and performing data entry work as part of a larger data processing system.

The Clan Hotel

Receptionist December 2016 – July 2017

Greeting and directing visitors to the appropriate person and office, answers incoming phone calls, maintains a tidy reception area, provides accurate information, receives and distributes daily mail/deliveries, maintains office security, orders supply, updates calendars, schedules meetings, arranges travel and accommodations, and keeps records of office expenses. Performing other duties such as filing, photocopying, transcribing, and faxing. Also maintain office security by following safety procedures and controlling access through the reception desk. The Clan Hotel

Waiter January 2016 – November 2016

Greeting customers, presenting the menu, setting up tables, offering specials, and upselling products. Accurate food and drink orders are taken using POS software, order slips, or memorization. Customers' IDs are checked to ensure they meet minimum age requirements for alcoholic beverages. Order details are communicated to the kitchen staff. Dishes and kitchenware are cleaned and reported. Table settings are maintained, and checks are delivered. Bill payments are collected, and dirty plates, glasses, and silverware are taken to the kitchen for cleaning. The job also involves meeting with restaurant staff to review specials and service specifications. Skills

Organized & focused Administration skills Communication skills Planning & coordination Decision making Interpersonal skills Marketing skills

Computer Literacy (MS word, Exel,

power point etc

Values & Ethics

Team worker Accountable & Time management Customer service Orientation References

Name: Mr Katleho Thibello

Occupation: Finance and Operations Manager

Address: FHI 360 Maseru 100

Email Address: ***************@*****.***

Contacts: +266-********

Name: Mr Mojalefa Mpobole

Occupation: District Coordinator

Address: Centre for Impacting Lives (CIL) MohalesHoek 800 Email Address: ****************@*****.***

Contacts: +266-******** / 62486500

Name: Mrs Mabele Khaile

Occupation: Project Officer

Address: Mohales Hoek 800

Email Address: *******@*****.***

Contacts: +266-********

Hobby and interests

• Netball

• Chess

Contact this candidate