Administrative Assistant Customer Service
Resume:
MARIA GELA
Saddle Brook, NJ *****
973-***-**** or 973-***-**** *********@***.***
Schedule Appointments Organization Skills Business Correspondence
Travel Arrangements Notary Public Excel Spreadsheets
Calendar Management Customer Service Skills Attention to Detail
Knowledge of Concur Use of Ariba System Knowledge in using SharePoint
Professional Experience:
L3 Harris Technologies – Clifton, NJ Feb 2017 – Dec 2023
Administrative Assistant – Metrology Dept
Responsible for Vendor communication and relationship management.
Resolving issues and handling all requests and concerns made by vendors.
Manage to resolve issues with little supervision and maintain confidentiality.
Novartis Pharmaceutical – East Hanover, NJ May 2016 – Feb 2017
Administrative Assistant – Oncology Dept.
Support department with administrative functions
Maintain and process expense reports for Director
Edit and maintain organizational charts
Organize and maintain office supplies
Novartis Pharmaceutical – East Hanover, NJ Sept 2013 – Sept 2014
Administrative Assistant to Nat’l Director Field Medical
Maintained data base, rosters and files for field personnel
Arranged meetings and conferences for field personnel
Processed expenses thru CONCUR for Director
Supported office staff with administrative issues
Pfizer Pharmaceutical – Pearl River, NY Mar 2012 to Aug 2013
Administrative Assistant to Dir. of Mfg Scientific & Technology
Responsible for travel arrangements & tracking expense reports thur the CONCUR system
Researching and ordering office & lab supplies thru the Ariba system
Supported Director and his staff of 15 people with variety of issues
Liaison for building maintenance repairs, lab issues regarding PM maintenance & scheduling
Set up off-site meetings including arranging for catering and any equipment required
Managed and maintained office equipment, copiers, computers and office equipment
PK-General Contracting - Parsippany, NJ Nov 2010 to April 2011
Office/Project Manager – on Construction Site
General office duties (copying, scanning, phone, data entry, & mail).
Recovered over $500,000 in past due invoices.
Processed time sheets and payroll submission in Quick Books.
Prepared project invoicing and back up paperwork.
Supported President of company – Garwood, NJ
Organization of complete office (i.e. set up files, customer accounts & phones)
Maintenance of day-to-day schedule and events
Accounted invoices and client database using QuickBooks
Submitted and reconciled expense reports
Maintained all office equipment and supply inventory
Set up administrative polices & procedure manual for office
Resume: Maria Gela Page - 2 -
CB Richard Ellis – Asset Services - Mount Olive, NJ Jan 2006 to May 2010
Assistant to Senior Property Manager
Real Estate market unstable, company downsized.
Managed all administrative functions of a real estate portfolio at the International Trade Center.
Set up and maintained files, vendor and client.
Processed invoices for payment – resolving issues of payment.
Typed contracts, getting estimates and proposals for work to be performed.
Maintained detailed calendar and contact list in Outlook.
Any and all administrative duties involved with asset management.
CBRE Consulting Group – Saddle Brook, NJ
Administrative Assistant to Executive Vice President
Position was changed from Admin to Sales Coordinator
Scheduled appointments, maintained day to day administrative duties.
Gathered and coordinated proposals to potential clients.
Prepared presentations for submittal to corporate accounts.
CBRE Melody Division of CB Richard Ellis - Saddle Brook, NJ
Administrative Assistant to the Executive VP Mortgage Banking
Downsized due to economic fall in mortgage banking
Handled the administrative functions of a six-member office that arranges commercial
mortgage financing for private and institutional clients. The position required strong
organizational skills and attention to detail.
Maintained all administrative functions of position:
Maintained executive calendar, appointment scheduling, customer and investor data base.
Processed invoices and accounts payable.
Typed, formatted and completed investment proposals for submission to investors.
Assisted in due diligence of loan transactions.
Organized meetings, travel arrangement and teleconference calls.
Maintained extensive file system, both electronic and hard copy.
Prepared and administered press releases for closed transactions.
Researched information on internet, as requested
Education: High School Graduate
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