Human Resources Management
Resume:
ABOUT ME
Dedicated HR Management
professional with a Business
Administra on diploma, eager to
leverage strategic thinking and
collabora ve skills to exceed
targets and drive company
success. Passionate about
con nuous learning and growth.
I am a highly driven female; I have
a diploma in Business
administra on (Specialized in
Human Resources Management). I
Am ambi ous, self-mo vated and
commi ed, I am seeking a
challenging posi on where I can
show case my skills, strategic
thinking. I am commi ed to
learning new skills and knowledge
that will help me grow as an
individual as well as an employee. I
am commi ed to fostering,
collabora ons, exceeding targets
and contribu ng to my overall
growth and success of the
company
SKILLS
COMMUNICATION SKILLS
TIME MANAGEMENT
CRITICAL THINKING
COLLABORATION
ADAPTABILITY
CREATIVITY
LANGUAGES
ENGLISH
WORK EXPERIENCE
Johannesburg
Jan 2022 - Jan 2023
• Developed strong leadership & communica on skills
• Enhanced stakeholder sa sfac on & engagement
• Managed cross-func onal teams effec vely
• Delivered projects on- me & within budget
• Excelled in risk management & problem-solving
Johannesburg
Jan 2021 - Jan 2022
• Boosted customer sa sfac on rates
• Cul vated vital tech partnerships
• Enhanced team's cket resolu on
• Pioneered new support protocols
• Elevated company's tech reliability
Jan 2020 - Jan 2021
• Empowered innova on with user-centric solu ons
• Developed robust data analysis & repor ng acumen
• Gained exper se in user support & sa sfac on
• Fostered teamwork in dynamic learning projects
• Cul vated problem-solving with real-world tasks
• Enhanced produc vity through efficient compu ng
Jan 2020 - Jan 2020
• Contac ng debtors: reach out to debtors via phone calls, emails, to no fy them about their unpaid debts.
• The aim is to establish communica on and nego ate repayment arrangements.
• Verifica on and documenta on: verify the accuracy of debt records and gather relevant informa on about the debtor, such as contact details, payment history, and outstanding balances.
• Maintain proper documenta on to ensure legal compliance.
• Communica on and nego a on: engage in effec ve
communica on with debtors to understand their financial situa ons and nego ate repayment terms.
• May offer payment plans, se lements, or other op ons to help debtors resolve their debts.
Jan 2017 - Jan 2018
• Customer Service: assist customers in finding the right products and offer recommenda ons based on their needs and preferences.
SEED SOLUTIONS
ACADEMY
Project Management Learnership
SKILLS
DEVELOPMENT
CORPORATION
Technical Support Learnership
SKILLS
DEVELOPMENT
CORPORATION
End User Compu ng Learnership
TSL LEGAL Debt Collec on
UNITED
MARCHANTS
Casual Sales
ZAMOKUHLE
VILAKAZI
BUSINESS ADMINISTRATION DIPLOMA HOLDER (SPECIALIZED IN HUMAN RESOURCES MANAGEMENT)
Antanarivo Street, Cosmo City,
Johannesburg, 2188, South Africa
***********@*****.***
• Handle customer complaints or issues, ensuring customer sa sfac on.
• Product Knowledge: have a deep understanding of the products or services offered by the company.
• Update customers on product features, specifica ons, and pricing.
• Be able to explain product benefits and help customers make informed purchasing decisions.
• Sales Support: support the sales team by processing transac ons, handling cash or card payments, and maintaining accurate sales records.
• Be responsible for stock management, including receiving and organizing inventory, restocking shelves, and conduc ng regular stock checks.
• Visual Merchandising: contribute to the visual appeal of the store by organizing and maintaining product displays. ensure that products are properly labeled, priced, and presented in an a rac ve manner to maximize sales opportuni es
EDUCATION
Johanneburg
2019
• Acquired a robust understanding of core business principles such as accoun ng, finance, marke ng, opera ons, human resources, and strategic management.
• Honed leadership and management capabili es, enhancing decision-making, problem-solving, and cri cal thinking skills.
• Developed proficient communica on and interpersonal abili es, including presenta on, nego a on, and teamwork competencies.
• Emphasized ethical behavior and social responsibility within business prac ces.
• Championed ethical standards and social business responsibility
• Excelled in communica on, nego a on, and teamwork 2014
• Strong founda on for business acumen
• Excelled in Matric Commerce & Sciences
Completed matric with commerce subjects and life sciences RICHFIELD
GRADUATE
INSTITUTE
Diploma in Business Administra on
ALLEN GLEN HIGH
SCHOOL
Matric
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