Accounts Receivable Office Manager

URDUJA N. MEMPIN

PERSONAL INFORMATION:

Address : *** ********* ****, ***********, ** 60490

Cell phone . : 630-***-****

PERSONAL OBJECTIVE:

To obtain a desired position where I can effectively use the talents, skills and experiences that I possess and apply it to assist in pursuing the goals of the company.

EMPLOYMENT HISTORY

Business Office Manager

Heritage Woods of Bolingbrook

550 Kildeer Drive, Bolingbrook, IL 60440

(January 2020 to present)

Manages community financial operations including accounts receivable and accounts payable activities. Manages resident billing procedures, ensuring compliance with collection policies and maintaining record-keeping standards. Provides human resource support to the Executive Director including assisting with interviews, new hire processing, onboarding compliance, and orientation. Processes payroll activities including review, verification, and final submission for approval. Oversees modifications in resident and employee statuses, ensuring all records are kept up-to-date, organized, and compliant with policy and regulation. Engages with residents and families in a compassionate and impactful manner, cultivating a warm and supportive environment where the values of love, compassion, and dignity are reflected in every interaction.

Accounts Receivable Specialist

Heritage Woods of Bolingbrook

550 Kildeer Drive, Bolingbrook, IL 60440

(October 2016 to December 2019)

Manages all accounts receivable including account analysis, reconciliation, billing information, collection & payment plans; Prepares monthly accounts receivable report & monitors delinquent accounts; Reviews & prepares required documentation with residents & their families to ensure complete paperwork are submitted for government benefits; Represents residents with Department of Healthcare & Family Services for their Medicaid application & follows-up with caseworkers on their case status; Discuss payment plans with residents & their families who are having difficulties coping up with rent payments; Monitors residents’ income changes and allowable expenses regularly.

Senior Accountant, Finance Department

WHEATON BANK & TRUST COMPANY

211 S Wheaton Ave, Wheaton, IL 60187

(April 2007 to December 2015)

Responsible for maintaining the cash position of the bank; Reconcile various general ledger and deposit accounts; Process payables and receivables; Maintain FDIC loss share accounts; FIFC Settlements & loan processing; Maintain donations and accounts receivables logs; Assist in general ledger management and other projects as assigned.

Cashier, Finance Department

ELMHURST MEMORIAL HOSPITAL

855 N. Church Ct, Elmhurst, Il. 60126

(March 1999 to April 2007)

Analyzed credit balances of patient accounts for refund processing; Received payments from patients and insurance companies for posting to respective accounts; Balanced daily hospital cash and check transactions; Prepared daily bank deposits.

Member Service Representative, Credit Union Department

ELMHURST MEMORIAL HOSPITAL

(June 1998 to March 1999)

Processed new member applications; Processed loan applications; Balanced daily cash and check transactions; Assisted in customer service.

Executive Secretary to the CEO & Administrative Assistant

HAMBURG TRADING CORPORATION

9th floor, 1680 Ramon Magsaysay Ctre Bldg.

Roxas Blvd, Manila, Philippines

(October 1991 to November 1996)

Took dictation and prepared correspondences; Arranged and scheduled meetings; Coordinated events such as seminars, conferences and trainings; Prepared daily sales and commission reports; Kept in contact with suppliers to ensure timely deliveries of raw materials and supplies; Coordinated the activities of various managers, i.e. itineraries, sales reports and production; Functions as Administrative Assistant.

Merchant Sales Consultant, Credit Card Division

RIZAL COMMERCIAL BANKING CORPORATION

Sen. Gil Puyat Ave. Ext., Makati City, Philippines

(October 1989 to May 1991)

Solicited accounts for accreditation with RCBC Card; Conducted product orientation seminars to Credit Managers and staff of accredited establishments; Serviced existing accounts to check supplies status and any concerns they may have.

Executive Secretary to the EVP & Administrative Assistant

Credit Card Department

RIZAL COMMERCIAL BANKING CORPORATION

Sen. Gil Puyat Ave. Ext., Makati City, Philippines

(April 1987 to October 1989)

Drafted/Prepared correspondence; Arranged meetings, appointments and conferences; Responsible for coordinating all department activities; Ordered supplies for the department.

Sales Draft Processor, Visa & Mastercard Division

BANK OF AMERICA

Paseo de Roxas St., Makati City, Philippines

(March 1985 to January 1987)

Processed and screened Visa and Mastercard sales drafts for check payment; Balanced daily credit card transactions.

Invetory Clerk

DOW CHEMICAL PACIFIC, LTD.

Solid Bank Bldg

Paseo de Roxas Blvd, Makati City, Philippines

(May 1984 to January 1985)

Kept track of incoming and outgoing inventory cards for raw materials and finished products.

EDUCATIONAL BACKGROUND

Bachelor of Arts

(Major in Business Administration)

MARYKNOLL COLLEGE

Katipunan Avenue, Quezon City, Philippines

Graduated: March, 1984

REFERENCES

Rev. Fr. Herb Essig

Pastor

St. Francis of Assisi Catholic Church

1501 W Boughton Road

Bolingbrook, IL 60490

Tel No. 630-***-**** x 105

Diana Goergen, RN

8734 Kentwood Ct.

Darien, IL 60561

Tel. No. 630-***-****

Laura Sepulveda

Wintrust Financial Corporation

9700 W Higgins Road, Ste 800

Rosemont, IL 60018

Tel No. 847-***-****

Contact this candidate