Delivery Driver Customer Service
Resume:
High School Diploma:
Bryant Highschool
Alexandria Virginia
***************@*****.***
District Heights, MD 20747
Skills
• Vehicle inspection
• Customer service
• GPS navigation
• Problem resolution
• Problem solving
• Pre-trip and Post-trip inspections
• Delivery scheduling
• Logistics
• Responsible driver
Education And Training
Languages
Spanish:
Native/ Bilingual
English:
Native/ Bilingual
Certifications
• DOT CERTIFICATE
Reliable Delivery Driver with background in ensuring prompt, safe delivery of goods while maintaining excellent customer service. Strengths include route planning, time management, and problem-solving skills. Previous work has made significant impact on improving efficiency and satisfaction rates for businesses served.
Dependable and service-focused delivery driver motivated to deliver consistent, prompt and courteous service. Reliable and energetic professional provides prompt, seamless access to supply. Veteran driver over several years delivers energetic approach to meeting expectations. Reliable Delivery Driver known for productivity and efficient task completion. Possess specialized skills in route planning, time management, and safety compliance. Excel in communication, problem-solving, and adaptability, ensuring smooth delivery operations and customer satisfaction. Amazon - Delivery Driver
District Heights, Maryland
02/2021 - 02/2025
Sharon Zelaya
Summary
Experience
• Conducted pre-inspections to keep trucks reliable and well-maintained. Improved project completion time, multi-tasking operations on heavy equipment and trucks.
•
Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
•
• Transported and safely delivered items to prevent damage or loss. Performed pre-trip inspections of delivery vehicle according to company guidelines.
•
Promoted positive customer service by delivering on-time shipments and fully resolving issues.
•
Stayed up-to-date on changing local roads and construction areas that may affect routes.
•
• Reported mechanical problems encountered with vehicles to dispatch. Determined optimal routes based on GPS application information and knowledge of local routes.
•
• Reviewed delivery documents and orders and reported errors to supervisor.
• Inspected vehicle and maintained gas, oil and water levels. Provided excellent customer service by answering inquiries about products or services being delivered.
•
Checked shipping papers to determine nature of load and presence of hazardous materials.
•
• Received daily delivery instructions and route assignments from dispatch. Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
•
• Loaded, secured, and unloaded cargo in a safe and timely manner.
• Contacted customers prior to delivery to coordinate delivery times.
• Kept accurate logs of all deliveries and trips.
• Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
• Utilized street maps to plan and determine most efficient routes.
• Adhered to all applicable traffic laws while driving delivery vehicle. Checked loads against shipping papers to verify contents and identify special handling requirements.
•
Contact this candidate