Doja Washington CAMS
Dallas, TX ****************@*****.*** 469-***-****
PROFESSIONAL SUMMARY
A Professional with extensive experience in Compliance, Fraud Investigation, and Anti-Money Laundering (AML/CFT); skilled with investigating suspected fraudulent activities, money-laundering incidents of transactional fraud, source of wealth and source of funds. Extensive experience conducting in-depth collective information on clients, identifying suspicious activities, alerts, red flags and determining appropriate level of due diligence on accounts. Proactive and aware of current trends within these specialized fields.
SKILLS
Regulatory Compliance
Excellent knowledge of Risk Policies in a regulated environment (OCC, FDIC, CFPB)
Knowledgeable in Fraud and Anti- Money Laundering Investigation
Knowledgeable in Claims and Dispute Resolution (Back Office)
Project Management
Experience in KYC Operations and other Risk/Control functions
Knowledgeable in Microsoft Office Suite, MS SQL, MS Visio
Problem-Solving, Critical thinking, Data Analysis, Process Improvement
Regulatory Processes, Ethics, Violations
Communication, Procedure Writing, Technical Writing
Proficient in Microsoft Excel
Research - Source Checking, Networking, Database Research, Law Analysis, Internet Research
EXPERIENCE
Anti - Money Laundering Senior Compliance Analyst Jan 2022 - Present
USAA - Remote
Assist with compliance of BSA, OFAC, USA PATRIOT Act, and other anti-money laundering (AML) regulations across the organization.
Review transactional data to identify potential money laundering and terrorist financing activities, escalating cases to AML Investigations.
Utilize AML case management tools and internal software to monitor, research, and analyze trends in member transactional activity.
Act as a BSA, AML and OFAC subject matter expert (SME) to identify process improvements, respond to inquiries from internal business partners; and develop and presents content to various audiences.
Identify, recommend, and carry out potential solutions that monitor, detect, or prevent money laundering or finance activity.
Provide expertise in financial products, systems, and processes to support staff in detecting and analyzing money laundering and terrorist finance activities.
Mentor staff, offering coaching and feedback on AML and OFAC processes, while also identifying opportunities for process improvements.
Stay updated on regulations and risks, assisting in policy development and providing insights into operational risks through QA/QC metrics and reports.
Compliance Analyst Jan 2020 - Dec 2021
Facebook - Remote
Reviewed and analyzed transactional data for potential suspicious activity, including those generated from an alert detection processes, subpoenas and warrants, country/corridor reviews, foreign and domestic agent matters, consumer network cases, negative media reports, as well as other sources as applicable.
Conducted KYC on consumer customer due diligence (CDD) and enhanced due diligence (EDD) investigations and transaction analysis on middle and high-risk customers including counterparties to verify purpose and legitimacy of activity using internal and external systems and databases and document findings pursuant to KYC/AML policies.
Identified accurate risk rating for individuals/non-individual accounts to highlight high risk jurisdictions, cash intensive/high risk businesses and politically exposed persons (PEP) or relatives or close associates (RCAS).
Managed the investigative process from detection to filing, reducing business risk exposure and ensuring timely compliance.
Constructed narratives to support investigations in accordance with strict quality standards.
Worked effectively with multiple complex data sources and technical analytical tools/resources to identify potentially unusual or suspicious activity as defined by AML/BSA regulations, and industry best practices for AML/BSA analysis.
Performed all regulatory submissions within the timelines and guidelines of the Bank Secrecy Act and country regulatory requirements.
Ensured legal and regulatory compliance by researching, communicating requirements, and obtaining necessary approvals.
Kept departments informed on regulatory requirements by writing and communicating guidelines and conducting ongoing research.
Compliance Analyst Jan 2019 - Dec 2019
BBVA
Reviewed system-generated alerts to identify suspicious activity, ensuring compliance with BSA/AML requirements.
Conducted investigations into AML violations, determining whether to hot-list or close accounts and using CIP to distinguish between victims and perpetrators of fraud.
Analyzed and investigated typologies such as rapid fund movement, structuring, international wire transfers, and identity theft.
Performed detailed analysis to detect patterns, trends, and schemes in deposits; and fostered relationships across multiple businesses and bank-issued products.
Identified and researched patterns, trends and anomalies in complex transactional and customer data related to Anti-Money Laundering.
Monitored high-risk customer activity using KYC, performing detailed transaction audits and analysis when transaction seem suspicious.
Prepared reports for Compliance and Business management, addressing AML and fraud trends, and maintained rapport with regulatory personnel.
Application Data Processor July 2018 - Dec 2018
Willis Towers Watson - Richardson, TX
Processed and organized large amounts of data, performed quality control inspections, and offered technical support to employees.
Proofread and ensured the accuracy of information entered into the company database.
Analyzed documents for accuracy and resolved any discrepancies.
Responded to customer and associate inquiries, providing information on product availability and performing general office duties.
Managed tasks efficiently, meeting deadlines and ensuring timely completion of work.
Handled accounts receivable, accounts payable, and managed an electronic records database, processing file requests.
Customer Service Representative March 2017 - June 2018
Amicable Auto Insurance - Dallas, TX
Assisted with monitoring business activities for compliance with applicable rules and regulations.
Assisted with setting up and updating new and current client portfolios into Customer Information Database ("CID").
Handled calls daily, with duties including signing up new customers, retrieving customer data, presenting relevant product information, and cancelling services. Showed positive attitude towards customers in that regard.
Managed complex customer concerns in high volume customer service department, including technical questions.
Collaborated in a team and worked alongside management to ensure high level of customer service was consistently met; handled guests’ inquiries and complaints in a calm, friendly and gracious manner; calm angry customers and callers, repair trust, locate resources for problems resolution and look for best solutions.
EDUCATION
Masters in International Commercial Law
Swansea University, Swansea, Wales, Swansea, SC
BL, Law - Nigerian Law School, Lagos Nig
Bachelor of Laws, L.L.B (Hons) - Lagos State University, Lagos, Nig
CERTIFICATIONS and LICENSES
Certified Anti-Money Laundering Specialist (CAMS)
Certified Scrum Master (CSM)
Project Management Professional (PMP)
Texas All Lines Adjuster License
Alternate Dispute Resolution (Certified)