Customer Service Supervisor
Resume:
Eureka Curry
Clarksville, TN *****
************@*****.***
Professional Summary
Customer Service Supervisor,Cashier, Associate for retails, Financial Service or Fast-paced environment Authorized to work in the US for any employer
Authorized to work in the US for any employer
Work Experience
COP
Allied Univeral Security Services-Nashville, TN
June 2024 to Present
• Patrolled assigned areas to ensure the safety and security of premises
• Monitored surveillance cameras and alarm systems, promptly responding to any suspicious activity or emergencies
• Maintained accurate logs of all incidents, accidents, and daily activities
• Implemented access control measures by verifying identification credentials of individuals entering restricted areas
• Performed regular checks on fire extinguishers, alarms, and other safety equipment to ensure proper functioning at all times
• Provided excellent customer service by assisting visitors with directions, inquiries, and general assistance as needed
• Escorted employees or visitors when requested for their safety or protection purposes
• Participated in ongoing training programs to enhance knowledge of security protocols and procedures Member Team Lead
Sam's Club-Clarksville, TN
April 2021 to November 2023
providing information on membership types, programs, and benefits to current and prospective members; processing memberships, upgrades, and credit accounts; encouraging membership renewals; participating in sales and marketing events; completing and maintaining marketing recaps and other required documentation; striving to meet membership goals; and promoting the value of Sam's Club products and services.
Support Manager
Walmart-Clarksville, TN
February 2017 to April 2021
Support all the GM side and front end, department manager. With what every need to be done. Making sure the store are ready for business at all times Department Manager
Walmart-Columbus, IN
September 2014 to February 2017
oversee all aspects of operations, including staffing, inventory management, sales goals, and customer service. Their goal is to ensure that their department operates as efficiently as possible while providing a great experience for customers and employees alike. Recommended, selected and help locate and obtain out of stock product based on customer requests. Answered questions regarding store products, while maintaining knowledge of current sales and store promotions. Worked as a team member performing cashier duties, product assistance,and cleaning while providing excellent customer service. Guaranteed positive customer experiences and resolved all customer complaints. Supervise associates' in area of responsibility by assinging duties, communicating goals, providing feedback and follow-up. Leads financial services, Front-end, Refunds operations, and judgment : Make informed choices. Oversee work and get results ensures work is completed to expectations
Cashier
Sam's Club-Clarksville, TN
October 2013 to September 2014
Responsibilities
Checking out customers
Cook
The Youth Academy-Clarksville, TN
March 2012 to October 2013
Responsibilities
Cook Breakfast and Lunch, served to the kids. Clean up the kitchen Supervisor Third Key Holder
Dollar General-Clarksville, TN
July 2012 to March 2013
This position is responsible the store. As in checking in vendor,Unloading trucks,Doing the store bank deposit,over sea cashier, opening and closing the store.Iam the manger on duiter. Maintenance and Cashier
FSA Lowe's-Clarksville, TN
March 2012 to August 2012
Maintenance associates and cashier check out when needed Store Associate
AAFES-Fortcampbell,KY
October 2011 to January 2012
Maintained positive attitude, to make customer's shopping experiences memorable and pleasant. Ringing up customers in a timely manner and guaranteeing high level of customer service. Answered customer questions regarding store merchandise, department information and pricing Customer Service Manager (CSM)
Walmart-Clarksville, TN
May 2005 to October 2011
oversee all aspects of operations, including staffing, inventory management, sales goals, and customer service. Their goal is to ensure that their department operates as efficiently as possible while providing a great experience for customers and employees alike. Customer Service Supervisor
Walmart-Lawton, OK
March 2002 to April 2005
Recommended, selected and help locate and obtain out of stock product based on customer requests. Answered questions regarding store products, while maintaining knowledge of current sales and store promotions. Worked as a team member performing cashier duties, product assistance,and cleaning while providing excellent customer service. Guaranteed positive customer experiences and resolved all customer complaints. Supervise associates' in area of responsibility by assinging duties, communicating goals, providing feedback and follow-up. Leads financial services, Front-end, Refunds operations, and judgment : Make informed choices. Oversee work and get results ensures work is completed to expectations.
Store Set-up,and Cashier
Dollar General-Reform, AL
June 1998 to April 2000
Set up a new store, cashier, stocking, unload trucks, and clean up the store. Team Member/Team Leader
Education
Undergraduate in Electronic medical records.
University of Phoenix-Online Campus - Phoenix, AZ
February 2024 to Present
Diploma in High School
Penn Foster - Scranton, PA
October 2010 to February 2012
High school diploma
Skills
• Supervising experience
• Load & unload
• Communication skills
• Heavy equipment operation
• English
• Cash handling (10+ years)
• Front desk
• Serving
• Time management
• Keyword research
• Vital signs
• Retail management (10+ years)
• Materials handling
• Customer service
• Microsoft Excel
• E-commerce
• Office experience (10+ years)
• Merchandising (10+ years)
• Food service
• Experience with children
• Customer acquisition
• Digital marketing
• Management (10+ years)
• Microsoft Word
• Adtech
• Microsoft Office (10+ years)
• Data entry
• Writing skills
• Forklift
• Teaching
• Driving
• Retail sales
• Microsoft Powerpoint
• Warehouse experience
• Planograms (10+ years)
• PPC Campaign Management
• Microsoft Outlook
• Shipping & receiving
• Restaurant experience
• Typing
• Phone etiquette (10+ years)
• Childcare
• POS (10+ years)
• Leadership (10+ years)
• Organizational skills
Certifications and Licenses
Pallet Jack Certification
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