Audio Visual Project Management

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Background Summary

EDUCATION:

Military *2 delta Station Technical controller.

Fort Gordon Community

College

Spectrum 21 Radio Frequency Management

CERTIFICATIONS

UNIX system admin.

Data Comm. testing troubleshooting.

Sonet Introduction.

Avaya pbx / Voip

Northern Telecom DMS-250

Intercom IBX & E

Siemens 9751 & Hicom 300

Cisco Intro to Routing/ ICND & BSCN

CAPABILITIES:

System Integration

Project Management

Database Administration

DATABASE SKILLS:

Remedy Tier 2

Manakon Elite

Microsoft Visio

Microsoft Excel

CDR Search

Microsoft Access

Microsoft NT

Telecom Equipment:

Avaya definity G3 & prologic

Intercom IBX & E PBX

Siemens 9751 & Hicom 300

Northern Telecom DMS 250

DACS

Kg & Kiv Encryption equip

T-COM/ TTC circuit test equipment

Sonet OC 192

Dialogic and Brook trout

Franklin L Morrison

103 Trappe Rd., Dndalk, MD 21222

410-***-**** ( Cell )

Email:*********.**@*****.***

Active: Top Secret Clearance

Duetix

Colorado Springs, CO

VI/VTC Operations Maintenance and Software

SME and STIG Manager

●Currently working as a SME for the VI/VTC for 53 Detachment at Fort Meade and Fort Detrick, United States Space Force. The SME for both sites and STIG requirements for NIPR and SIPR Cisco 580 Systems.

Installed, operated and maintained a Video over IP network in a secure, enterprise service provider level environment

Overseen video teleconference networks and audio visual and VTC support for end-users.

Utilized experiences and skills for network, security and video engineering to provide subject matter expertise input and feedback to government customers.

Documented system designs, network design, test plans, CONOPs, procures, SOPs and TTPs for new projects.

Coordinated with clients to support project implementation and planning.

Test and evaluated latest video technology and video/audio conferencing technologies in lab environment.

Operated and maintained audio visual and VTC systems and equipment.

VTC configuration management and asset maintenance and management.

Provided VTC services to include operations, applications, training and administration.

Developed plans for re-engineering and replacing legacy systems in order to improve customer productivity, enhanced maintainability, and reduced cost.

Performed VTC troubleshooting and scheduling.

Call setups and reconfigurations to ensure connectivity and integration of VTC equipment.

Performed testing, implementing and support to ensure VTC equipment meets or outperforms client requirements.

Comint System Inc.

Springfield, VA

Audio Visual / VTC Integration, Operation and Maintenance Specialist: 9/12 to 2/17

Installed, operated and maintained a Video over IP network in a secure, enterprise service provider level environment

Overseen video teleconference networks and audio visual and VTC support for end-users.

Utilized experiences and skills for network, security and video engineering to provide subject matter expertise input and feedback to government customers.

Documented system designs, network design, test plans, CONOPs, procures, SOPs and TTPs for new projects.

Coordinated with clients to support project implementation and planning.

Test and evaluated latest video technology and video/audio conferencing technologies in lab environment.

Operated and maintained audio visual and VTC systems and equipment.

VTC configuration management and asset maintenance and management.

Provided VTC services to include operations, applications, training and administration.

Developed plans for re-engineering and replacing legacy systems in order to improve customer productivity, enhanced maintainability, and reduced cost.

Performed VTC troubleshooting and scheduling.

Call setups and reconfigurations to ensure connectivity and integration of VTC equipment.

Performed testing, implementing and support to ensure VTC equipment meets or outperforms client requirements.

General Projection Systems

Lake Mary, FL

Audio Visual / VTC Integration, Operation and Maintenance Specialist: 11/10 to 9/12

Implemented and maintained Audio Visual (AV) and Video Teleconferencing (VTC) ranging from simple Desktop to complex Video Walls in a 110 Conference room facility, system integration, technical operation, scheduling and preventive maintenance of the av/vtc systems. System imaging, dco and vtc support. Trouble shooting of Amx, Clearone, Tandberg codecs, Polycom codecs, Biamp, Cobra Net, Christie projectors Vaddio/Sony cameras, and Extron switchers and network equipment and support for niprnet and siprnet.

Installed tests and certified the ISDN/ IP and serial vtc capabilities and other transport methods network cabling systems for vtc systems. The installation of configured network equipment such as kiv’s and kg encryption equipment.

Installed configured and used vtc roomview monitoring software. Provides technical operation and problem resolution for vtc teleconferencing systems and audio conferencing.

BDS Entertainment, Inc.

Baltimore, MD

Director of ( The Beat ) T.V. Show on the CW network: 09/06 to Present

Audio/Video producer of (The Beat) a Television show a currently aired on the CW (Sinclair Broadcasting) network.

Panasonic cameras the show is edited using Vegas 10, Avid, adobe professional and transferred to DVC PRO beta tape machine

National Institute of Standards & Technology

Gaithersburg, MD

Telecommunications Specialist 01/ 2006 to 09/ 2006

Provided on-site customer service, which includes MAC and technical support of siemens Hicom 300, Cisco voip, and all video conf equipment.

Maintains complete call and cost accounting, monitor traffic, accurate contemporary records, including inventory records of stations, lines, locations, and circuits

Identified and analyzed telecommunication system requirements. Analyzes requirements for user communications needs. Plans schedules, and acquires information needed for activities in support of current projects and for new projects.

Developed assigned project documentation using database software to maintain records and reports.

Responsible for handling Trouble Tickets, Analyzing data, and resolving calls in remedy Performing diagnostics, remote troubleshooting, preparing work orders to dispatch technician for problem resolution.

Works with customers and vendors assisting in decisions for exsisting and new service regarding all Telecommunications needs.

NITA spectrum 21 Radio Frequency management.

Xpedite Systems Inc,

Reston, VA (acquired from Cable and Wireless)

Telecommunication Analyst - 08/ 1996 to 10/ 2005

Performed maintenance and database administration, software and product upgrades. For the Avaya definity G3/Avaya prologix definity PBX and Nortel dms-250 TGS.

Managed day to day moves, adds and changes, trouble alarms, centreVu automatic call director/CMS platform, Voicemail system, interactive voice response, backup procedures. Knowledge of SMS/800 administration for the PBX. Assisted senior management with expense and related budgeting.

Provided technical solutions such as design, changes and improvements in support of call center operations and network based announcements and prompters.

Placed orders, installed and tested voice and data networking circuits DS0/DS3, ISND, Frame Relay and OC3/192. Proficient with circuit test equipment and network monitoring software. Telnet and serial access to switches and routers. Works with carriers as single point of contact to resolve problems, orders and installations. Installed and configured the following equipment encryption, remote access csu/dsu’s channel banks. Multiplexers, nokia firewalls, Cisco routers, DAC’s.

Video conf, sun, servers.

Supervised site survey, cable design, integration, distribution and termination of UTP and STP cat5e, cat6, coax and fiber to dsx panels and various Telco wiring systems. And test Equipment.

Project leads, plans, organizes, directs, and accomplishes studies, analyses and evaluations of plans, programs, projects, networks, policies, and procedures to develop the basis for institutionalizing telecommunication networks and computer systems.

Cable and Wireless Inc.,

Vienna, VA

Sr. Telecommunications Specialist – 12/ 1993 to 08/ 1996

Installed, moved, repaired and tested the Intercom IBX and E PBX’s. Provided support for local and long distance voice, data, video and voice mail systems. Data networking equipment and associated peripherals. Performed system software and hardware upgrades maintenance releases, network configurations, equipment installations, testing and initialization. System relocations and all moves, adds and changes. Cable installation, MDF, wiring closets and user stations.

Performed daily backup, system monitoring, analyzing and reviewing system alarms logs, trouble reports traffic measurements reports point of contact of all vendor and T1, DS3, ISDN, and ATM carrier services. Performed user training for call center employee’s and company users as needed.

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