Customer Service F B

ASHITOSH GAIKWAD

Mobile :983-***-****

Emai Address l:******************@*****.***

OBJECTIVES

To participate, grow and succeed in an organization, utilizing my organizational, Interpersonal and leadership skills through an association with a dynamic and Progressive work environment.

EDUCATIONAL QUALIFICATIONS

• Professional Bartending Course Bar jockey Bartending Institute

• Bharati Vidyapeeth Deemed to be University Pune

Bachelor of science Degree in Hospitality & Hotel Administration

• Walchand College of Arts & Science Solapur Higher Secondary Certificate WORK EXPERIENCE

From – August 2022-December 2022 Lagoon Attitude Anse la raie Mauritus Designation : F&B Assistant Bartender Job Profile : Taking Orders

• Taking orders from customers and waitstaff.

• Ensuring accuracy and efficiency.

Preparing Drinks

• Preparing a wide variety of alcoholic and nonalcoholic beverages for customers.

• Making drinks following recipes as well as customer preferences. Customer Service

• Greeting customers

• Providing excellent customer service, addressing inquiries and ensuring customer Satisfaction

Bar Operations

• Maintaining FIFO

• Maintaining inventory

• Opening and Closing

• Maintaining cleanliness and hygiene

Other duties

• Following customer guidelines

• Work in shifts, including weekends and holidays.

• Setting bar, ensuring equipments are good before service. From – July 2024 to Till Today

Job Profile: Freelance With Bar Academy

JW Marriat, Novotel, Westin, Radisson Blu, Sherton Grand, Hyatt Place Bar Operations

• Making bar clean and well stocked.

• Preparing garnishes.

• Ensuring customers are of legal drinking age..

• Cleaning bar counter..

• Ensuring adequate supplies of liquor, beer, wine, mixers and ice. Event Coordination

• Collaborating with event staff and vendors to ensure a smooth event..

• Assisting with setup and breakdown of the bar area. ACHIEVEMENTS

• Appreciation certificate at Lagoon Attitude Ansa la raie Mauritus

• 1st place in millet based Beverage competition at college level BVDU-IHNCT PUNE SKILLS AND TRAITS

• Willingness to learn and grow..

• Calm, composite and tactful nature..

• Adaptive..

• Ability to absorb concepts easily and proceed with minimal direction.

• Known to work under pressure and come up with immediate solution.

Contact this candidate