Customer Service Eye Care
Resume:
IBRAHIM BOLOW
Vancouver, BC
***********@*****.***
OBJECTIVE
To secure an internship with a leading not-for-profit organization that supports children and youth locally and internationally through empowerment and personal growth. SKILLS
● Proven experience working with multicultural communities, emphasizing anti-oppression and intersectionality.
● Excellent verbal and written communication skills with a strong ability to solve problems.
● Demonstrated commitment to community involvement and volunteer work.
● First Aid and CPR training.
● Ability to work independently or collaboratively within a team. WORK EXPERIENCE
Optometric Assistant
New Westminster & Suter Brook Optometry Clinic
March 2023 – March 2024
● Traveled across the Lower Mainland to Indigenous communities, bringing mobile eye care clinics to provide full eye exams.
● Conducted pretests for patients, including visual acuity, autorefraction, and tonometry.
● Assisted patients in selecting and adjusting eyeglasses, ensuring a positive customer experience.
● Collaborated with traveling optometrists to deliver comprehensive eye care services.
Optometric Assistant
Specsavers Park Royal
2019 – 2022
● Provided exceptional customer service, enhancing the optical shopping experience.
● Conducted pretests and assisted optometrists during eye exams.
● Helped patients choose eyewear and ensured proper fitting and adjustments. Eye Care Consultant
Image Optometry & Specsavers, Vancouver, BC
November 2021 – 2023
● Provided superb customer service and enhanced the optical shopping experience.
Customer Service Assistant and Sales Associate
Mark's Work Wearhouse, Burnaby, BC
September 2017 – November 2017
● Assisted customers with their needs, demonstrating excellent communication and problem-solving skills.
● Handled financial transactions and maintained a clean and organized store environment.
Kitchen Support Staff
Vancouver Convention Centre, Vancouver, BC
November 2016 – July 2017
● Catered and served food for large events, ensuring safe and efficient delivery.
● Collaborated with a team to maintain smooth operations. Interpreter
Vancouver School Board, Vancouver, BC
September 2016
● Provided interpretation services for Arabic-speaking customers in an Auto Body shop.
● Assisted newcomers with workplace needs and safety requirements. Warehouse Worker
William F. White International, Burnaby, BC
June 2015 – August 2015
● Loaded out equipment and assisted customers with orders. VOLUNTEER & COMMUNITY LEADERSHIP
Grandview-Woodland Community Policing Center, Vancouver, BC July 2017 – December 2017
● Conducted foot and bike patrols and participated in community events. Community Capacity Building Project, VPD and SFU, Vancouver, BC October 2016 – May 2017
● Prepared and delivered workshops to reduce cultural stereotypes. Assistant Youth Worker
Immigrant Services Society of BC, Vancouver, BC
November 2016 – February 2017
● Worked with new immigrants, enhancing cross-cultural communication skills. Community Leadership Programs, Immigrant Services Society of BC, Vancouver, BC November 2016 – February 2017
● Participated in a leadership program focusing on issues faced by immigrants in Canada.
● Facilitated workshops on racism and discrimination. Assistant Soccer Coach
Windermere Secondary School, Vancouver, BC
September 2014 – July 2016
● Provided instruction and support to the girls' soccer team. Program Assistant
Windermere Secondary School – After School Program, Vancouver, BC September 2013 – July 2015
● Worked with elementary-aged children in after-school programs. EDUCATION & CERTIFICATION
● First Aid certificate and CPR.
● Windermere Secondary School Diploma.
● Student at Douglas College.
Contact this candidate