Case Manager Patient Care

AISA LAWSON

Joplin, MO

************@*****.***

+1-417-***-****

Authorized to work in the US for any employer

Work Experience

In Home Caregiver

Visiting Angels Living-Joplin, MO

November 2021 to December 2022

· Maintain records of patient care, condition, progress, or problems to report and discuss observations with supervisor or case manager

· Care for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care

· Entertain, converse with, or read aloud to patients to keep them mentally healthy and alert

· Plan, purchase, prepare, or serve meals to patients or other family members, according to prescribed diets

Manager

Carriage Inn-Eureka Springs, AR

May 2018 to May 2019

· Answer inquiries pertaining to hotel policies and services, and resolve occupants' complaints

· Participate in financial activities, such as the setting of room rates, the establishment of budgets, and the allocation of funds to departments

· Confer and cooperate with other managers to ensure coordination of hotel activities

· Coordinate front-office activities of hotels or motels, and resolve problems

· Purchase supplies, and arrange for outside services, such as deliveries, laundry, maintenance and repair, and trash collection

· Arrange telephone answering services, deliver mail and packages, or answer questions regarding locations for eating and entertainment.

Cashier

White Oak Station-Neosho, MO

January 2018 to April 2018

· Receive payment by cash, check, credit cards, vouchers, or automatic debits.

· Answer customers' questions, and provide information on procedures or policies.

· Help customers find the location of products.

· Issue receipts, refunds, credits, or change due to customers.

· Greet customers entering establishments.

· Supervise others and provide on-the-job training.

· Assist customers by providing information and resolving their complaints Teacher

ABC Daycare-Neosho, MO

January 2002 to March 2017

· Communicate with children's parents or guardians about daily activities, behaviors, and related issues

· Maintain a safe play environment

· Observe and monitor children's play activities

· Keep records on individual children, including daily observations and information about activities, meals served, and medications administered

· Perform general administrative tasks, such as taking attendance, editing internal paperwork, and making phone calls

Education

Graduated high school in General Studies

Neosho High School - Neosho, MO

May 2001 to May 2004

Skills

• Carpet cleaning (10+ years)

• Window cleaning (10+ years)

• Debits & credits (10+ years)

• Customer relationship management (10+ years)

• Cooking (10+ years)

• Childcare (10+ years)

• Medication administration (10+ years)

• Communication skills

• Time management

• Laundry (10+ years)

• Caregiving (10+ years)

• Basic math

• Management (1 year)

• Infant care (10+ years)

• Negotiation

• Microsoft Office

• Cleaning (10+ years)

• Phone etiquette (10+ years)

• Sales (1 year)

• Filing

• Older adults (1 year)

• Microsoft Excel

• Cash handling (10+ years)

• Customer service (10+ years)

• Organizational skills

• Microsoft Word

• Cash register (1 year)

• Clerical experience (1 year)

• Toddler care (10+ years)

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