BODE-AJAYI AYOMIDE
IFEDAYO
****************@*****.***
*, ***** *****, **** *****, Lagos State
EDUCATION
EKITI STATE UNIVERSITY
Ado, Ekiti State
B.Sc. Statistics (2024)
KEY SKILLS
Data presentation and story telling
Financial Data Analysis – Utilized Excel to
track payment trends, assess risks, and
generate detailed financial reports.
Excellent organization and multitasking skill.
Negotiation & Persuasion – Engaged with clients
to negotiate feasible repayment terms, ensuring
mutually beneficial solutions.
A team player with leadership and
management skills
Customer Relationship Management –
Maintained professional and empathetic
communication with clients to encourage
timely repayments.
Process Improvement – Recommended and
implemented improvements in collection
procedures to enhance efficiency and success
rates.
Ability to work independently, evaluate
situations and act appropriately.
Time & Task Management – Prioritized
accounts effectively, balancing high-volume
collections while meeting deadlines.
Great interpersonal skills to interact courteously and effectively with co-workers
CERTIFICATION
CAREER OBJECTIVE
Detail-oriented professional with a B.Sc. in Statistics and strong analytical skills. Proficient in using Excel for data analysis, reporting, and visualization to support decision-making.Currently expanding skillset through active learning in Python, SQL, and Power BI to deepen data analysis capabilities. Experienced in identifying trends, optimizing processes, and ensuring data accuracy. A critical thinker with problem-solving abilities, committed to delivering actionable insights and improving efficiency. EXPERIENCE
CUSTOMER CREDIT & RECOVERY OFFICER
Lucky loan, Ikorodu, Lagos / January 2023 - October 2024
Successfully adhered to company data governance standard.
Managed and monitored a portfolio of delinquent accounts, ensuring timely follow-ups and effective recovery of outstanding loans.
Utilized Excel to track repayment patterns, analyze customer financial behavior, and generate detailed reports on loan performance and delinquency trends.
Negotiated repayment plans with clients based on their financial capacity, applying analytical skills to assess risks and propose suitable solutions.
Maintained detailed records of customer interactions, payment commitments, and account statuses, ensuring accurate documentation and regulatory compliance.
Collaborated with internal teams to implement strategies for reducing non-performing loans, improving collection efficiency, and enhancing overall financial stability.
Provided financial guidance to customers, educating them on repayment options, loan terms, and potential consequences of default to promote responsible borrowing.
Identified opportunities for process improvement in loan recovery operations, contributing to streamlined workflows and increased recovery rates.
Ensured adherence to company policies and industry regulations, upholding professionalism and ethical standards in all interactions.
REFERENCES
Available upon request.
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