Software Engineer Program Manager

EDMUND MURPHY

425-***-**** *******@*****.***

Professional Summary

A highly driven and accomplished program mand product management consultant with a wealth of knowledge in strategy planning, process execution, and team leadership. Acknowledged for constantly producing outstanding results, especially in trying circumstances, I place a high priority on fostering an atmosphere where people feel appreciated and empowered. My style of leadership places a strong emphasis on open communication, accountability, and well-defined goals. I motivate teams to succeed by setting quantifiable goals, encouraging ownership, and clearly outlining expectations. I have a reputation for creating solid, productive teams that routinely surpass project objectives because to this process. Education

MSSM: Business Process and Change Management

University of Southern Calif

MS: Biometry

Medical University of South Carolina

BSCS: Scientific Computer Application

University of West Florida

Certifications

SCRUM Master

PMP

Security Clearance: Previous TS/SCI Poly – Can obtain secret clearance Skills applicable to the position

Program Management

• Over 20 years of experience in program and project management across multiple industries, including software, aerospace, and telecommunications.

• At Microsoft, I facilitated project management processes and implemented PMO best practices to support engineering teams, improving project execution and ensuring alignment with corporate goals.

• Sreamlined project management techniques, increased overall project execution efficiency, and led and guided PMO process enhancements.

• As the Director of Program/Project Management at Phoenix Technologies, I successfully led the largest BIOS rollout in the company's history, overseeing 16 global development projects and managing a cross-functional team of 50 engineers and project managers.

• Successfully led the largest BIOS rollout in the company's history, overseeing 16 global development projects and managing a cross-functional team of 50 engineers and project managers.

• Developed Program Management plan that consisted of; Objectives, Scope, Risks and Constraints, Schedule and idnentified other required plans.

• Results oriented to ensure time sensitive programs. Subcontract Management

• Successfully managed Subcontractors at Airtouch, Tegic, Boeing. Budget Management

• Create and managed a $12 million budget

• Created a project plan to identify and manage timelines and schedules.

• Applied Earned Value Management

SDLC

• Oversaw change management activities, promoting process enhancements and modifying plans to satisfy changing technical and business requirements.

• Have succeffully used multiple SDLC methodologies to include: Water Fall, SCRUM, Agile, Spirial, and others. Used Jira and ADO.

• Oversaw the project's SCRUM /agilemanagement, arranging sprint planning, daily stand-ups, and retrospectives to make sure the team completed the work on schedule.

• Developed business and technical operations, product development, technology development, engineering, IT, documentation, and operations. As a result, added new products, established policies and procedures/processes, and significantly improved product technical support.

• In order to guarantee effectiveness, scalability, and quality across all development operations, I oversaw the creation and execution of operational procedures for software practices.

• Applied Phase-Gate methodologies to the SDLC for several projects. Bug management

• At Microsoft useed ADO and TeamSite to manage bugs.

• At AirTouch, LockStream, Tegic, and Microsoft, created bug triage process for identification of bugs, prioritized bug and identified criticality

ADO/Team Site

• My expertise in MS ADO (Azure DevOps) allowed me to effectively track milestones, manage schedules, Bug Triage, and communicate project status to senior management, ultimately contributing to the success of major initiatives such as the development of Visual Studio 10's Help Experience.

• Using ADO/Teamsite, created a process for creating and tracking requirements. Communications/Presentations

• Oversaw program communications and gave top management regular status updates, providing insightful information that aided in important business decisions. found and put into effect continuous improvement techniques to maximize project.

• Oversaw program communications and gave top management regular status updates, providing insightful information that aided in important business decisions. found and put into effect continuous improvement techniques to maximize project

• Monthly presentations and weekly progress reports were used to give senior executives regular strategic updates, facilitating well-informed decision-making on important technical and business issues.

Problem Analsis

• Oversaw change management activities, promoting process enhancements and modifying plans to satisfy changing technical and business requirements.

• Provided customized, practical business solutions, I carried out thorough business system analysis, developed and presented technological solutions, and assisted with customer integration.

• designed a scalable and dynamic mobile search solution that satisfied client and business requirements while maximizing performance.

• Created point papers that identified problems, provided analysis, provide alternatives and provided recommends.

• Developed the client relationship, made numerous technical presentations, analyzed business systems and customer integration needs resulting in an effective and workable business solutions.

• Conducted and presented research for a massive Cruise missile attack against the US resulting in recommendations to DOD as to types of defensive weapons needed to be developed for defense. Leadership

• Developed and executed out a thorough strategic plan, including goal-setting, project scope definition, and risk mitigation techniques, for technical advancement and business expansion at a startup digital rights management organization.

• In addition to my technical and leadership experience, I am deeply committed to fostering an inclusive and high-performing work environment. I believe in setting clear expectations, encouraging accountability, and empowering teams to take ownership of their work.

• I am confident that my background in strategic planning, team leadership, and delivering large-scale projects will make a valuable contribution to your team.

• My style of leadership places a strong emphasis on open communication, accountability, and well- defined goals. I motivate teams to succeed by setting quantifiable goals, encouraging ownership, and clearly outlining expectations. I have a reputation for creating solid, productive teams that routinely surpass project objectives because to this process.

• Provided guidance and support to team members, ensuring their professional development by holding brown bag lunched to exchange technical information.

• Board Member for the Board of Governors Shriners Children’s Hospital Cross-functional collaboration

• At companies such as Microsoft, Phoenix Technologies, and Tegic/Nuance, I have consistently demonstrated my ability to lead cross-functional teams, manage complex projects, and drive process improvements that enhance efficiency and deliver results.

• Established weekly status meeting with other departments to enhance cross-functional communications.

Risk Management

• To guarantee on-time delivery and alignment with corporate goals, I developed and maintained thorough project schedules and dashboards, led frequent project meetings, and proactively identified and handled project risks.

• Created Constraint and Risk management matrix

Build and maintain strong relationships with both internal and external stakeholders

• High levels of customer satisfaction were achieved by managing and directing 16 significant BIOS- related development projects across the globe, making sure they were in line with the needs of numerous OEM and ODM clients.

• Oversaw the development of a solid commercial alliance and efficient communication between technical sales, marketing, and overseas clients (China Mobile and Aspire).

• Developed the client relationship, made numerous technical presentations, analyzed business systems and customer integration needs resulting in an effective and workable business solutions. Professional Experince

Project Management Consulting – Zensa/Microsoft 01/2019 to 12/2023 Director of Program /Project Management – Phoenix Technologies 12/2009 to 12/2019 Senior Group Program /project Manager - Microsoft 05/2008 to 07/2009 Principal Technical Program/project Manager - Tegic 10/2006 to 04/2008 Director Software Engineering/project Management - LockStream 06/2003 to 10/2006 Sr Development and product Manager – Airtouch/Vodafone 04/1995 to Other Professional Experience

• Boeing

• General Dynamics

• Naval Flight Officer - United States Navy

Community Service

Civil Service Commissioner, Board of Governers Shriners Childrens Hospital, Shriners, Masons

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