Case Management Career Coach

Maya McLeod

Houston, TX ************@*****.*** 832-***-****

Summary

Dedicated professional with over 5 years of experience in career coach, vocational rehabilitation, and disability advocacy. Proven expertise in delivering Pres-ETS: Pre-Employment Transition Services including job exploration, workplace readiness, and self-advocacy training. Skilled in multi-site program management, building community partnerships, and reinforcing compliance through accurate documentation and billing. Quickly adaptable, detail oriented and passionate about empowering student to achieve their full potential. Skills

• Student Accessibility Support and Advocacy

• ADA Compliance and Accommodation Coordination

• Case Management

• Career Counseling

• Academic Support

• Documentation, Reporting and Compliance

Professional Experience

SerJobs

Career Coach, Houston, TX

2024 - present

• Manage a caseload of students with disabilities, providing ongoing case management and individualized support.

• Delivered Pre-ETS services, including job exploration and workplace readiness training, to a caseload of 64 youth aged 16-24.

• Provide consultation and resource to stakeholder regarding accessibility needs.

• Developed IEP: Individual Employment Plan personalized to student’s career goals and educational needs.

• Partnered with community organization and employer to secure resources and support services, including accommodation for student with disabilities.

• Compliance with funding guideline by maintaining details documentation and submitting accurate billing reports. Texas Workforce Commission

Vocational Rehabilitation Counselor, Houston, TX

2021 - 2024

• Conducted interview and reviews documentation to evaluate student needs and determine appropriate accommodation.

• Provide case management and career counseling to individuals with disabilities, facilitating access to higher education and employment opportunities.

• Provide career counseling and Pre-ETS service to individuals with disabilities

• Provided self-advocacy training and coordinated IEP meetings to support high school/colleges students, employers and community partner to secure accessibility and accommodation, including hearing aids, interpreter, and assistive technologies.

• Maintained detailed record for billing and documentation to the state and federal compliance standards.

• Successfully enrolled and supported 12 colleges-bound students with tuition assistance, housing and disability accommodation.

Empowered Hands, LLC (Texas Workforce Commission Partnership) Youth Summer Camp Accessibility Coordinator, Houston, TX Summer 2023

• Coordinate logistic for summer camps serving youth with disability, managing staffing, budgeting and curriculum diverse needs of campers.

• Monitored compliance with funding requirement by collecting and managing services documentation.

• Developed post-camp proposal outlining outcome, budget reviews and feedbacks to improved future programing. Education

Lamar University, Bachelor

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