Cabin Crew, Flight attendant
Resume:
Tove Wendela
Loefgren
Tove Wendela Loefgren
Melksham,
SN12 7PR
**********@*******.**
SKILLS
Administration Teamwork
Problem Solving Self
Management Comunication
Carpentry
Customer Service
Animal Care
Interpersonal
EDUCATION
2015 Aug - 2018 June
Programe of social and
behavioral studies.
Katedralskolan, Uppsala,
Sweden.
LANGUAGES
English - Fluent
Swedish - Native
Spanish - Basic
Norwegian - Basic
SUMMARY
Experienced in administration with a goal to maximise a good customer experience. Accustomed to work with a resultoriened approach, a hands on, task-oriented person, who puts value in communication and the ability of working as a team. Dedicated to the growth and represantation of my workplace, and see problem solving as a prominent way to over-come challenges.
FLIGHT ATTENDANT
British Airways, London 2022-Present
Work in climates and locations across the globe and work variable shifts.
Set a high standard for consistent inflight service that includes serving meal/ beverages and
selling onboard products, to a wide array of customers. Oversee the maintenance of comfort, safety, and security of all passengers by utilizing a client-centered work ethic. Explain the use of safety equipment to passengers to ensure compliance with federal regulations during all in flight activities. Identify, document, and analyze cabin maintenance issues. Work independently or as part of a team
Ensure the safety and comfort of all passengers
Provide leadership by responding to a variety of emergency and non-emergency situations.
GROOM AND HACK GUIDE
Ross Nye Stables, Hyde Park 2022-Present
Caring for the horses well being and the essentials in a day to day equine operation. Bringing customers out for local hack rides in Hyde park, advanced riders as well as beginners. CARPENTER
Unto This Last, London 2021-2022
Assembling and producing a big variation of furniture, in wood, metall and textiles. Seeing deadlines and improvement of products as well as efficient production strategies. This experience gave me a great understanding of physical labour and a do it yourself attitude in terms of carpentry and crafty skills. STORE MANAGER
Vintage Basement, London 2019 - 2021
Seeing that all targets are met, maximizing profits and taking initiative for further growth. Creating a good working atmosphere for all staff and ensuring that all safety measures are in place. With the overall responsibility for staff and store I managed, timekeeping, meetings, hiring, stock intake and the reporting of monthly results.
This experience gave a great understanding of communication as a main factor for progress, along with finding alternative strategies for problem solving.
SALES ASSISTANT
Circle K, Sweden 2018 - 2019
Store sales, including accountability for rental cars, responsibility and delegation for contract signing, stock intake and ordering. Handpicked to train new colleagues on all company protocils, policies and procedures.
RECEPTIONIST
Uppsala Hot Yoga, Sweden 2016 - 2018
Acting as the first point of contact for customers. Being responsible for providing information and support for clients, supervision of the studio, maintaining a log of visitors and booking classes.
STABLE HAND
Uppsala Pony Club, Sweden 2012-2014
Volonteering in a local pony and horse club helping with daily tasks.
-Preparing feeds, adding medicines or supplements to equines food.
-Feeded, hayed and provided water for equines,
-Mucking/skipping out, bedding down. .
-Keping allocated areas tidy such as the feed room, tack room and storage areas.
-Keping the yard tidy and safe in line with health and safety regulations.
-Turning out or bringing in from the field/caring for equines living out in the field.
- Tacking and untacking, before and after rides.
- Caring for equipment.
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