Nurse Manager Interim Director
Resume:
Mary Jo Hoffman
*** ****** ***** **** ****: 724-***-****
Martinsburg, WV 16105 Email:*******@*******.***
CAREER SUMMARY
An outcomes focused, senior level nursing manager with significant professional management and clinical experience. Has effectively developed and managed all aspects of women’s and children’s health care service lines, products and departments in addition to critical care departments. Exceptional ability to lead and build teams and to collaborate with physicians and other key stakeholders by utilizing strong leadership skills and proven management techniques.
PROFESSIONAL EXPERIENCE/ACHIEVEMENTS
Nurse Manager/Director Travel Positions - 2015 - 2017
Norwalk Hospital Norwalk, CT
Norwalk Hospital is a 366-bed non-profit community hospital, part of Western Connecticut Health Network.
Interim Nurse Manager, Women’s Services – Reports to CNO
Responsible for Labor and Delivery, which includes 7 LDR's,1ORs and 1 PACU; 25 Postpartum beds, 4 of which are used for Antepartum, with approximately 65 FTEs and 100 deliveries per month.
Lakes Region General Hospital Laconia, NH
Lakes Region is a rural community facility with 195 beds. The Interim Director role was identified to provide stability and structure during a volatile time, after a significant reduction in workforce.
Interim Director, Family Birth Place – Reports to CNO (4 month contract)
o The Birth Center is inclusive of 8 LDRP with a 2-bed Triage.
o Developed and implemented an education plan to support competency and employee file updates.
o Maintained productivity above target.
o Revised and updated all unit specific policies.
o Identified regulatory gaps in current practice and supported development and implementation of policies and practices.
O’Conner Hospital San Jose, CA
O’Conner is part of a multi-facility region with 350 beds at the San Jose location. The Interim Director role supported transitional time between administrators during a facility buyout merger.
Interim Director, Perinatal Services – Reports to CNO (4 month contract, request to extend 2 months)
o The Birth Center is inclusive of LDRP beds, 10 NICU beds and perinatal testing.
o Interviewed and hired a PNS Nurse Manager.
o Additionally, covered NICU as Manager.
Palomar Health Escondido, CA
Palomar Health is a 714 bed, three hospital facility. The initial assignment was as Interim Nurse Manager of the Downtown Campus, which was identified to close after three months on the job. The role transitioned to Interim Director with additional responsibilities to manage the multi-disciplinary integration to add OB as a new service line to an existing facility, including OSHPD and CDHP regulatory updates, new policies and ancillary workflows.
Interim Director, Birth Center – Reports to CNO/COO (4 month contract, request to extend 2 months)
o The Birth Center is inclusive of 26 Labor/Delivery beds, 26 Post-Partum and Perinatal Services with approximately150 FTEs.
o Developed and implemented structured programs to support departmental opportunities related to quality and safety, including shift safety huddles, infection control initiative (education, direct observations and competencies) and clinical ladder expertise optimization teaching with audits.
o Decreased vacancy rate in leadership from 50% to 0% and night traveler usage by team by 85%
o Identified loss charges and established a committee to review current process and interventions to manage future revenue
o Managed nursing practice concerns with direct conversations and education with staff resources and MDs, streamlined processes with audits and establishing order sets for continuity
Nurse Manager/Director Permanent Positions
2011 to 2015 - Florida Hospital DeLand, FL
Florida Hospital DeLand is a 156-bed facility and a member of Adventist Health System, a faith based health care organization, with 45 hospital campuses and nearly 8,300 licensed beds in 10 states.
Director, Birth Care Center – Reports to CNO
o Was recruited as an interim director to utilize skills and expertise to stabilize the Birth Care unit and was offered a full-time position within a year.
o The Birth Care Center includes 6 LDRs and 12 Post-partum beds with 50 deliveries a month.
o Responsible for the management of 35 FTEs and 3 direct reports; 3 clinical leads and 1 educator.
o Actively involved in the development and deployment of system-wide quality initiatives, the formulation of comprehensive care plans for patients, and in the management of length of stay standards and processes for maternal/child care services.
o Guided the development and management of prenatal class curriculum, in collaboration with clinical educator
o Developed a business plan to justify the implementation of a comprehensive Lactation program and received administrative approval to launch, within the first year of employment
o Provided stability to a staff that was ‘broken’ /teambuilding by visibility and trust
2005 -2011 - Grove City Medical Center Grove City, PA
(2009-2011) Director, Women’s Health Services, Clinical Nurse Compass – Reports to CNO
Grove City Medical Center is a 90-bed facility located in a rural community of Pennsylvania. o Responsible for the management of mother and child health services/OB Department with 2 LDRs /Nursery/ Postpartum /Gynecology, with 55 FTEs as direct reports.
o Responsible for the development of a comprehensive Stereotactic Program.
o Created and launched Perinatal initiative by gaining physician consensus o All indicators at 100% and sustained
o Award given by Highmark for quality initiatives
o Initiation of community-wide initiatives, including March of Dimes program, shaken baby and breast cancer awareness in 2011
(2005-July 2009) Director, ICU
o Responsible for the management of the ICU/Tele units with approximately 36 FTEs and 1 direct report.
o Report directly to the Vice President of Nursing. Responsible for daily operations, budget and planning.
o Stabilization of staff and improvement of turnover
o Core measure in CHF and AMI to 100%
o Development of charge RN role
2000- June 2005 - Shore Health System Easton, MD
Nurse Manager
o Responsible for the management of the Birthing Center, Pediatrics and Children’s Advocacy Center with approximately 50 FTEs and 4 direct reports.
o Reported to the Vice President of Nursing. Responsible for daily operations, budget and strategic planning.
o Development and implementation of marketing plan and volunteer program
o Implementation for infant abduction program and unit-based Children’s Advocacy Center.
o Justification, purchase and implementation of OB system and fetal monitors
1989 - 2000 - Jameson Health System New Castle, PA
Nurse Manager
o Responsible for the management of the LDR Birthing Center and Pediatrics.
o Reported to the Vice President of Nursing. Responsible for daily operations, budget and strategic planning.
EDUCATION
1981 BSN University of Illinois Medical Center Chicago, IL
1975 Diploma St. Elizabeth School of Nursing Youngstown, OH
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