Customer Service Accounts Payable

JOSEPHINE R. LITTLE

* ***** *****, *** *******, NY 12553 Email: *******@*****.*** Home: 845-***-**** Cell: 914-***-****

Josephine is a reliable, hard working, “get the job done,” resource who will energize your company with a diverse skill set and excellent customer relations skills.

Job Objective: Accountant/Finance/AP/AR

Educational Qualifications:

Bachelor’s Degree in Accounting/Financing, 2/2014. Associates Degree in Accounting 2/2012.

Computer Skills:

QuickBooks, Pro-Tax Systems, Microsoft Windows Word (Type 70 wpm), Excel, PowerPoint, Lotus 123, Titan Accounting Applications, VAX Inquiry System and Poise Applicant System, Outlook, Viewpoint

Experience:

2019 – 2025 Party City, Nanuet, NY

Head Cashier, Customer Service & Salesperson

Opening and greeting customers as they enter the store “Welcome to the Party”

Train new cashiers and run the front end

Take balloon orders and help customers customize their arrangements to enhance their occasion

Trained in all product knowledge of all items in the store

2019 – 2019 Express Employment Agency, Bardonia, NY

Harmon’s International (Temp to Perm)

Accounting Department

Entered Invoices for construction site jobs and checked against the bills that came in from contractors

Entered Invoices and amounts of the construction job, with job number onto an Excel spread sheet and amounts for getting ready to get approved by each Section Manager and get ready to run checks from each account to get approved and signed to send out

Making sure that all accounts balanced, in the Accounts Receivable Ledger and Accounts Payable Ledger

2011 – 2018 Bed, Bath & Beyond, Spring Valley, NY

Head Cashier, Salesperson & Customer Service

Trained Cashiers; gathered media for closing store operations at night

Training in Product knowledge, in all Departments in the store

Assisted Customers and Customer Service

Received and trained in all aspects of the company’s products

Handled the Customer Service Desk & store opening

2006 -- 2009 John M. Hartel & Co., Montvale, NJ

Administrative Assistant

Assisted with invoicing customer accounts; matched invoices and packing slips to purchase orders

Assisted with daily close out and balancing receipt processes

Reviewed purchase orders to ensure correct invoicing and billing

Copied and filed open purchase orders with backorder notations

Ensured invoice deadlines and approval processes were met; entered invoices on computer printed reports to monitor company profits and expenditures

Organized paperwork on damaged materials and credits received from manufacturers; opened and dated vendor mail

Josephine R. Little Page 2

2004 -- 2005 Blauvelt Auto Spa, Blauvelt, NY

Customer Service Manager

Kept all books for business, including payroll, accounts payable and receivables

Supervised car detailing employees, including scheduling all employee shifts

Scheduled car detailing appointments

Maintained supplies for office and car washing service

2000 -- 2002 Bank of New York, Nanuet, NY

Bank Teller/Assistant Head Teller

Bank Deposits, Withdrawals, Charge Accounts and balance out end of days receipts

Service Customers with any banking problems that concern their Accounts

End of day, close out Cash Advance, Night Deposit and ATM

Balance out my daily draw and the vault

Answer phones and questions about customers accounts on the system

Education: University of Phoenix, Phoenix, AZ

Bachelor’s Degree in Accounting and Finance

Baruch College, New York, NY

Associates Degree in Business Management and Business Administration

Affiliations: Boy Scouts of America

District Committee Member, Rockland Boy Scout District

Committee Chairperson, Troop 78 St. Anthony’s

Completed all Scout training

Awards:

Wood Badge Recipient – an honor bestowed upon adults equal to becoming an Eagle Scout

St. George & The Bronze Pelican Medal Recipient, bestowed by the Cardinal at St. Patrick’s Cathedral

Lamplighter Award and Certificate of Merit for noteworthy contribution of time, given by the NY State Assembly

Committee Chairperson of the Year Award

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